TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
amanda037 from
Easy!
I had a simple return but this was the first time doing it myself and they made the process easy!
Date published: 2022-02-28
Rated 4 out of 5 by
TTOL22 from
Needs help in some areas
The phone help was very good but the hidden costs to file were a bummer.
Date published: 2022-02-28
Rated 5 out of 5 by
robandemily from
Turbo
The best tax prep ever! Makes it so easy for us to do at home!
Date published: 2022-02-28
Rated 5 out of 5 by
rand 75 from
easy tax
wish i would have used turbo tax in previous years
Date published: 2022-02-28
Rated 5 out of 5 by
surf dog from
thank you for a comprehensive filing
Step by step for a non finance guy that wants to be very accurate in paying tax
Date published: 2022-02-28
Rated 5 out of 5 by
Kayak Warrior from
always the best
been using Turbo tax for years. Every year it gets better and easier.
Date published: 2022-02-28
Rated 2 out of 5 by
JJGALINDO from
Alright
Shouldn't charge people for unemployment, clearly they're not rich. Also sneaky that the $35 charge for "pro version" charges 2 times for state and federal. Also a bonus charge for taking out of my refund makes no sense, your multi-billion dollar company is already making money off of me. Other than that it makes doing taxes much easier. Just get better at treating your customers well, not just the wealthy ones.
Date published: 2022-02-28
Rated 5 out of 5 by
GodsAngela1975 from
TurboTax IS AWESOME
The live help and even the ability for someone else to do my taxes for me was a great help for me. Normally my taxes are very easy but last year I not only moved but retired from the military and it created a whole entire problem of itself. I am so glad for my expert
Date published: 2022-02-28
Rated 1 out of 5 by
SarahD12345 from
Just wish that it worked
First, I got stuck entering self-employment deductions and adjustments. Called customer service, but they weren't able to help. Cleared my cache, logged in/logged out, tried different devices and internet browsers, etc. Still experiencing the issue. Was told to just wait and see by customer service. Finally, was able to enter the info by just starting over and retyping everything. It was broken for me for over a week and I fixed it, not customer service. When I hit transmit my return, nothing happened. It was only by trying to reach customer service again that the screen began to react and submit the return. I don't need flashy graphics or animations. I just need it to work consistently!
Date published: 2022-02-28
Rated 5 out of 5 by
Dottie75 from
Excellent Software
Answered all my questions with no difficulty. Was very easy to accomplish.
All TurboTax® Offerings Reviews - Page 10535
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
amanda037 from
Easy!
I had a simple return but this was the first time doing it myself and they made the process easy!
Date published: 2022-02-28
Rated 4 out of 5 by
TTOL22 from
Needs help in some areas
The phone help was very good but the hidden costs to file were a bummer.
Date published: 2022-02-28
Rated 5 out of 5 by
robandemily from
Turbo
The best tax prep ever! Makes it so easy for us to do at home!
Date published: 2022-02-28
Rated 5 out of 5 by
rand 75 from
easy tax
wish i would have used turbo tax in previous years
Date published: 2022-02-28
Rated 5 out of 5 by
surf dog from
thank you for a comprehensive filing
Step by step for a non finance guy that wants to be very accurate in paying tax
Date published: 2022-02-28
Rated 5 out of 5 by
Kayak Warrior from
always the best
been using Turbo tax for years. Every year it gets better and easier.
Date published: 2022-02-28
Rated 2 out of 5 by
JJGALINDO from
Alright
Shouldn't charge people for unemployment, clearly they're not rich. Also sneaky that the $35 charge for "pro version" charges 2 times for state and federal. Also a bonus charge for taking out of my refund makes no sense, your multi-billion dollar company is already making money off of me. Other than that it makes doing taxes much easier. Just get better at treating your customers well, not just the wealthy ones.
Date published: 2022-02-28
Rated 5 out of 5 by
GodsAngela1975 from
TurboTax IS AWESOME
The live help and even the ability for someone else to do my taxes for me was a great help for me. Normally my taxes are very easy but last year I not only moved but retired from the military and it created a whole entire problem of itself. I am so glad for my expert
Date published: 2022-02-28
Rated 1 out of 5 by
SarahD12345 from
Just wish that it worked
First, I got stuck entering self-employment deductions and adjustments. Called customer service, but they weren't able to help. Cleared my cache, logged in/logged out, tried different devices and internet browsers, etc. Still experiencing the issue. Was told to just wait and see by customer service. Finally, was able to enter the info by just starting over and retyping everything. It was broken for me for over a week and I fixed it, not customer service. When I hit transmit my return, nothing happened. It was only by trying to reach customer service again that the screen began to react and submit the return. I don't need flashy graphics or animations. I just need it to work consistently!
Date published: 2022-02-28
Rated 5 out of 5 by
Dottie75 from
Excellent Software
Answered all my questions with no difficulty. Was very easy to accomplish.
All TurboTax® Offerings Reviews - Page 10535
Date published: 2022-02-28