TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Love TurboTax but 2020 version was troublesome As always TurboTax does a great job helping me through my taxes. I've been using it for 18 years now. Automatically populating information from the previous year saves a lot of time. This year's version, 2020, did give me some hassles with the updates, which failed each time, causing me to have to uninstall/reinstall twice. Never happened before and I'm running the same Windows OS version for the last couple years.
Date published: 2021-04-10
Rated 5 out of 5 by from turbo tax is awesome i have been doing my taxes with turbo tax for almost 6 years now and never had an issue
Date published: 2021-04-10
Rated 5 out of 5 by from GREAT EXPERIENCE MAKES IT SO EASY TO BE WALKED THROUGH THE FILING PROCESS AND MAXIMIZE MY RETURN.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is awesome super easy great with helping as well!!!!!!!!!!!!!!!!!
Date published: 2021-04-10
Rated 5 out of 5 by from simple to use i have been using this site for many of years and it simply gets better and better.
Date published: 2021-04-10
Rated 5 out of 5 by from Great Step by step help Easy to file and very self-explanatory. The helpful guide keeps you on track and help for questions makes it easy to understand.
Date published: 2021-04-10
Rated 1 out of 5 by from Used 15 years and this year was worst ever Horrible. After downloading my tax transactions from my broker, TurboTax asked me to review them. I clicked the button to review and the software locked up. I tried this over 7 times with the same result. Rebooting didn't fix it. So I reviewed manually. When I filed an Amended return, TurboTax said it didn't detect any changes; however, TurboTax at the same time gave me a column with before and after amounts that were different. Have used TurboTax for over 15 years, but honestly don't know if I will use TurboTax next year.
Date published: 2021-04-10
Rated 3 out of 5 by from Just OK Poorly written instructions. no back up on stimulus input..
Date published: 2021-04-10
Rated 5 out of 5 by from TURBO TAX IS AWESOME I HAVE USED TURBO TAX FOR YEARS AND HAVE GOTTEN NOTHING SHORT OF GREAT SERVICE!
Date published: 2021-04-10
Rated 4 out of 5 by from Excellent as always Just like last year, turbo tax saved the day. My only issue was the site crashed on me several times.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 1054
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Love TurboTax but 2020 version was troublesome As always TurboTax does a great job helping me through my taxes. I've been using it for 18 years now. Automatically populating information from the previous year saves a lot of time. This year's version, 2020, did give me some hassles with the updates, which failed each time, causing me to have to uninstall/reinstall twice. Never happened before and I'm running the same Windows OS version for the last couple years.
Date published: 2021-04-10
Rated 5 out of 5 by from turbo tax is awesome i have been doing my taxes with turbo tax for almost 6 years now and never had an issue
Date published: 2021-04-10
Rated 5 out of 5 by from GREAT EXPERIENCE MAKES IT SO EASY TO BE WALKED THROUGH THE FILING PROCESS AND MAXIMIZE MY RETURN.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is awesome super easy great with helping as well!!!!!!!!!!!!!!!!!
Date published: 2021-04-10
Rated 5 out of 5 by from simple to use i have been using this site for many of years and it simply gets better and better.
Date published: 2021-04-10
Rated 5 out of 5 by from Great Step by step help Easy to file and very self-explanatory. The helpful guide keeps you on track and help for questions makes it easy to understand.
Date published: 2021-04-10
Rated 1 out of 5 by from Used 15 years and this year was worst ever Horrible. After downloading my tax transactions from my broker, TurboTax asked me to review them. I clicked the button to review and the software locked up. I tried this over 7 times with the same result. Rebooting didn't fix it. So I reviewed manually. When I filed an Amended return, TurboTax said it didn't detect any changes; however, TurboTax at the same time gave me a column with before and after amounts that were different. Have used TurboTax for over 15 years, but honestly don't know if I will use TurboTax next year.
Date published: 2021-04-10
Rated 3 out of 5 by from Just OK Poorly written instructions. no back up on stimulus input..
Date published: 2021-04-10
Rated 5 out of 5 by from TURBO TAX IS AWESOME I HAVE USED TURBO TAX FOR YEARS AND HAVE GOTTEN NOTHING SHORT OF GREAT SERVICE!
Date published: 2021-04-10
Rated 4 out of 5 by from Excellent as always Just like last year, turbo tax saved the day. My only issue was the site crashed on me several times.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 1054