TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
DeMel08 from
Turbo Tax is wonderful!
I have used turbo tax for many years. I am very happy with the service.
Date published: 2022-04-03
Rated 4 out of 5 by
AnnoyedTyping100sCostBase from
Good but with flaws
Overall a good experience, but I would like to upload 1095-B from the Charles Schwab account I have. Even with help from turbotax support it was not possible to upload the form. I had a pdf copy on my hard disk which I downloaded from Charles Schwab, but there is no way to upload a pdf. Turbotax forces you to go through Charles Schwab, who doesn't seem to have the right interface with Turbotax. This could be easily solved if TT allowed uploading of the 1095-B pdf file. This used to be a provided functionality in previous TT versions, but it was removed in favor of the flaky process you have now. Not an improvement.
Date published: 2022-04-03
Rated 5 out of 5 by
Lady VH from
Turbo Tax is great!
I had wonderful help on the chat line and by phone with Joseph, Miguel and Dave.
Date published: 2022-04-03
Rated 4 out of 5 by
edmaka from
Good but can be better
There are still spots where it is hard to figure out what to do. The Help Center could be set up more definitively. I have turbotax Deluxe, a mortgage, a home equity loan, and a couple of stocks. Yet it still pushes me for an upgrade when I think Deluxe should be enough
Date published: 2022-04-03
Rated 5 out of 5 by
Loaderpene from
Turbo Tax IS AWESOME!!
I started out doing it myself but my husband and I got ourselves into a bit of a tax mess this year first time ever. I decided to let Turbo Tax live handle it and the amount we have to pay is much less than I was getting. I am very happy. Also didn't know IRS has a payoff plan and that is also very helpful.
Date published: 2022-04-03
Rated 5 out of 5 by
Troopers Mama from
Turbo Tax is a truly great income tax program
I had a problem with Turbo Tax bringing up schedule 8812 randomly. I called Turbo Tax and they Shayna called me back. It took a bit of time but she was able to help me as the program needed me to answer by putting a 0 in the entry that it kept bringing up. After that, schedule 8812 disappeared and my taxes were able to be completed.
Date published: 2022-04-03
Rated 4 out of 5 by
Nubiee from
I\Job well done
My first experience went well. I hit a few snags, but was easily and quickly resolved.
Date published: 2022-04-03
Rated 5 out of 5 by
EspyV from
TurboTax is so user friendly!
Each year the programmers make the experience easier and easier! The fact that simple tax forms are filed for free make the experience even better! Thank you TurboTax!
Date published: 2022-04-03
Rated 5 out of 5 by
RonFryET1 from
Yes, Turbo Tax is Awesome
Over 20 years using Turbo Tax it has been very easy to do my taxes, fast, accurate, and with the biggest refund every year.
Date published: 2022-04-03
Rated 4 out of 5 by
StellaF from
Turbo Tax made it easy to file
I got all the information I needed for my questions, and it was great that last year's return got imported
All TurboTax® Offerings Reviews - Page 10530
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DeMel08 from
Turbo Tax is wonderful!
I have used turbo tax for many years. I am very happy with the service.
Date published: 2022-04-03
Rated 4 out of 5 by
AnnoyedTyping100sCostBase from
Good but with flaws
Overall a good experience, but I would like to upload 1095-B from the Charles Schwab account I have. Even with help from turbotax support it was not possible to upload the form. I had a pdf copy on my hard disk which I downloaded from Charles Schwab, but there is no way to upload a pdf. Turbotax forces you to go through Charles Schwab, who doesn't seem to have the right interface with Turbotax. This could be easily solved if TT allowed uploading of the 1095-B pdf file. This used to be a provided functionality in previous TT versions, but it was removed in favor of the flaky process you have now. Not an improvement.
Date published: 2022-04-03
Rated 5 out of 5 by
Lady VH from
Turbo Tax is great!
I had wonderful help on the chat line and by phone with Joseph, Miguel and Dave.
Date published: 2022-04-03
Rated 4 out of 5 by
edmaka from
Good but can be better
There are still spots where it is hard to figure out what to do. The Help Center could be set up more definitively. I have turbotax Deluxe, a mortgage, a home equity loan, and a couple of stocks. Yet it still pushes me for an upgrade when I think Deluxe should be enough
Date published: 2022-04-03
Rated 5 out of 5 by
Loaderpene from
Turbo Tax IS AWESOME!!
I started out doing it myself but my husband and I got ourselves into a bit of a tax mess this year first time ever. I decided to let Turbo Tax live handle it and the amount we have to pay is much less than I was getting. I am very happy. Also didn't know IRS has a payoff plan and that is also very helpful.
Date published: 2022-04-03
Rated 5 out of 5 by
Troopers Mama from
Turbo Tax is a truly great income tax program
I had a problem with Turbo Tax bringing up schedule 8812 randomly. I called Turbo Tax and they Shayna called me back. It took a bit of time but she was able to help me as the program needed me to answer by putting a 0 in the entry that it kept bringing up. After that, schedule 8812 disappeared and my taxes were able to be completed.
Date published: 2022-04-03
Rated 4 out of 5 by
Nubiee from
I\Job well done
My first experience went well. I hit a few snags, but was easily and quickly resolved.
Date published: 2022-04-03
Rated 5 out of 5 by
EspyV from
TurboTax is so user friendly!
Each year the programmers make the experience easier and easier! The fact that simple tax forms are filed for free make the experience even better! Thank you TurboTax!
Date published: 2022-04-03
Rated 5 out of 5 by
RonFryET1 from
Yes, Turbo Tax is Awesome
Over 20 years using Turbo Tax it has been very easy to do my taxes, fast, accurate, and with the biggest refund every year.
Date published: 2022-04-03
Rated 4 out of 5 by
StellaF from
Turbo Tax made it easy to file
I got all the information I needed for my questions, and it was great that last year's return got imported
All TurboTax® Offerings Reviews - Page 10530
Date published: 2022-04-03