TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Professional! Easy to use interface and experience made me feel like I was a long time tax professional. I had doubts about filing my taxes by myself through TurboTax because of the various forms and blanks to fill out, but made it through. TurboTax services helped me navigate through each individual tax question. The service is undersold. Thank you!
Date published: 2021-02-28
Rated 1 out of 5 by from DId not work very well - this year. I had to continue to file my state return. I did online help and that did not resolve the issue. Turns out, the state software made errors in pulling in data from my federal return.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to file This is a easiest way to file taxes without having to go to another place.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is just a great product I have been using Turbo tax for the past 9 years and decided to finally review. But this product is one of the best ones around. Nothing can contest with it.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is easy and with excellent assistance Turbo Tax is easy to use and the people are informed and helpful with answering any questions you may have. The forms are thorough and easy to complete with helpful information at each step of the way.
Date published: 2021-02-28
Rated 5 out of 5 by from Makes filing easy This is my first time filing taxes myself and Turbotax made it easy and far less intimidating than I thought it would be! The process was made easy to understand.
Date published: 2021-02-28
Rated 5 out of 5 by from Oh what a feeling! When having to log off, I was able to easily pick up right where I had stopped entering information.
Date published: 2021-02-28
Rated 3 out of 5 by from NEEDS WORK After spending over 8 hours over 2 weeks, conversations with at least 5 "experts", I learned from the last one (Heather in Beaumont,TX)that your site doesn't work well with my default browser, Safari (the Apple default browser). I used Turbotax last year on Safari and it worked fine. This year was a frustrating, time-wasting mess. Not worth the money, at all! You may get a try next year--if your site is only going to work on Google, SAY SO UP FRONT.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo tax I'll give a review & 2 more stars when I receive my refund
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome!! Nena was wonderful. She took the time to review with me my tax entries to ensure they were correct and confirmed that I did exactly as I should have and explained why the steps I took were the correct steps. I feel confident about my taxes and refund after speaking with her. Thanks a million Nena!!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10527
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Professional! Easy to use interface and experience made me feel like I was a long time tax professional. I had doubts about filing my taxes by myself through TurboTax because of the various forms and blanks to fill out, but made it through. TurboTax services helped me navigate through each individual tax question. The service is undersold. Thank you!
Date published: 2021-02-28
Rated 1 out of 5 by from DId not work very well - this year. I had to continue to file my state return. I did online help and that did not resolve the issue. Turns out, the state software made errors in pulling in data from my federal return.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to file This is a easiest way to file taxes without having to go to another place.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is just a great product I have been using Turbo tax for the past 9 years and decided to finally review. But this product is one of the best ones around. Nothing can contest with it.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is easy and with excellent assistance Turbo Tax is easy to use and the people are informed and helpful with answering any questions you may have. The forms are thorough and easy to complete with helpful information at each step of the way.
Date published: 2021-02-28
Rated 5 out of 5 by from Makes filing easy This is my first time filing taxes myself and Turbotax made it easy and far less intimidating than I thought it would be! The process was made easy to understand.
Date published: 2021-02-28
Rated 5 out of 5 by from Oh what a feeling! When having to log off, I was able to easily pick up right where I had stopped entering information.
Date published: 2021-02-28
Rated 3 out of 5 by from NEEDS WORK After spending over 8 hours over 2 weeks, conversations with at least 5 "experts", I learned from the last one (Heather in Beaumont,TX)that your site doesn't work well with my default browser, Safari (the Apple default browser). I used Turbotax last year on Safari and it worked fine. This year was a frustrating, time-wasting mess. Not worth the money, at all! You may get a try next year--if your site is only going to work on Google, SAY SO UP FRONT.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo tax I'll give a review & 2 more stars when I receive my refund
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome!! Nena was wonderful. She took the time to review with me my tax entries to ensure they were correct and confirmed that I did exactly as I should have and explained why the steps I took were the correct steps. I feel confident about my taxes and refund after speaking with her. Thanks a million Nena!!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10527