TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from Helpful HInts, not helpful Turbo Tax is usually good. Maybe because I usually have an uncomplicated form. 2021 was a little more complicated. Every time I checked the "Help" I got answers that either didn't answer the question at all, or said to click "this" place then "that" place. But, "that" place wasn't on the screen. Thus, rendering the Help answer useless and the process frustrating. Someone else had asked the same question of a live person and got Regina. Regina was able to answer the question and show how to fix the problem. From then on the process was smooth. Thank you to Regina and to the person that shared Regina's answer.
Date published: 2022-02-19
Rated 5 out of 5 by from Love using TurboTax - it's so stress-free!I I have used Turbo Tax for about 9-10 years. My returns are pretty simple, but I love the W2 auto transfer of information from my employer. Also feel comfortable just answering the yes or no questions, and having the correct information created and ready to EFile..
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome The agent was great she was very helpful explaining things and clearly
Date published: 2022-02-19
Rated 5 out of 5 by from They really explain the process thoroughly! For the past few years, I have utilized their services. Love them! Doing your taxes, in general, can be grueling enough, but TurboTax makes the process easy and as simplistic as it gets. Thanks, guys, you're the best!
Date published: 2022-02-19
Rated 3 out of 5 by from Turbotax made it easy to file from your bed I thought Turbotax was free to file, but that clearly isn't true.
Date published: 2022-02-19
Rated 5 out of 5 by from Was easy and awesome TurboTax seems easy to I got rejected and now it won't let me submit my comment
Date published: 2022-02-19
Rated 4 out of 5 by from Love Turbo Tax Had questions filing my taxes and spoke with 2 awesome people that were great help!! Not charging $40 to direct deposit would make you even greater
Date published: 2022-02-19
Rated 5 out of 5 by from I love Turbo Tax I love doing my own taxes with your help. I am in my 7th year with you, it keeps getting better
Date published: 2022-02-19
Rated 5 out of 5 by from turbo tax was easy to use informal and amazing fast and easy to use very informal amazing service
Date published: 2022-02-19
Rated 3 out of 5 by from Frustrated I had to file 4 times for the state. Not sure if it will go through this 4th time. Completely frustrating. When I called after 3 times, turbotax told me to try again. Really!!!!
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10527
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Helpful HInts, not helpful Turbo Tax is usually good. Maybe because I usually have an uncomplicated form. 2021 was a little more complicated. Every time I checked the "Help" I got answers that either didn't answer the question at all, or said to click "this" place then "that" place. But, "that" place wasn't on the screen. Thus, rendering the Help answer useless and the process frustrating. Someone else had asked the same question of a live person and got Regina. Regina was able to answer the question and show how to fix the problem. From then on the process was smooth. Thank you to Regina and to the person that shared Regina's answer.
Date published: 2022-02-19
Rated 5 out of 5 by from Love using TurboTax - it's so stress-free!I I have used Turbo Tax for about 9-10 years. My returns are pretty simple, but I love the W2 auto transfer of information from my employer. Also feel comfortable just answering the yes or no questions, and having the correct information created and ready to EFile..
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome The agent was great she was very helpful explaining things and clearly
Date published: 2022-02-19
Rated 5 out of 5 by from They really explain the process thoroughly! For the past few years, I have utilized their services. Love them! Doing your taxes, in general, can be grueling enough, but TurboTax makes the process easy and as simplistic as it gets. Thanks, guys, you're the best!
Date published: 2022-02-19
Rated 3 out of 5 by from Turbotax made it easy to file from your bed I thought Turbotax was free to file, but that clearly isn't true.
Date published: 2022-02-19
Rated 5 out of 5 by from Was easy and awesome TurboTax seems easy to I got rejected and now it won't let me submit my comment
Date published: 2022-02-19
Rated 4 out of 5 by from Love Turbo Tax Had questions filing my taxes and spoke with 2 awesome people that were great help!! Not charging $40 to direct deposit would make you even greater
Date published: 2022-02-19
Rated 5 out of 5 by from I love Turbo Tax I love doing my own taxes with your help. I am in my 7th year with you, it keeps getting better
Date published: 2022-02-19
Rated 5 out of 5 by from turbo tax was easy to use informal and amazing fast and easy to use very informal amazing service
Date published: 2022-02-19
Rated 3 out of 5 by from Frustrated I had to file 4 times for the state. Not sure if it will go through this 4th time. Completely frustrating. When I called after 3 times, turbotax told me to try again. Really!!!!
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10527