TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
ragsthegreat from
Good product
Great Experience. Live is a great product and had a good experience
Date published: 2022-03-13
Rated 4 out of 5 by
VarunAgr from
Nice - would be excellent if can integrate online
Nice - would be excellent if can integrate to the online turbotax so I dont need to use an offline and an online product.
Date published: 2022-03-13
Rated 5 out of 5 by
Jessnryansmom from
Great tax help!!
I had a question about my Roth IRA deduction and was able to get my answers thanks to the Tax specialists that I chatted with. They were a great help!
Date published: 2022-03-13
Rated 5 out of 5 by
How you from
Awesome
Great, especially phone calls. I really can't say more. Have used Turbo Tax before.
Date published: 2022-03-13
Rated 5 out of 5 by
Nik1518 from
Very quick and easy
I usually do my own taxes but this year I opted to have an expert do my taxes for me since we had a few changes. I’m so glad I did because the process was so fast and easy, it was definitely worth it.
Date published: 2022-03-13
Rated 4 out of 5 by
plumber mike tax hater from
no window control when buying a second state
yesterday, i bought a second state. when the credit card info window popped up, it did not have the ability to re-size. and the continue button is at the bottom of the screen covered by my menu bar (using windows 11). i had to spend 5 to 10 minutes revising the look of the menu bar to accomodate turbo taxes inflexible window. please add re-sizing capability to the window in the future.
Date published: 2022-03-13
Rated 4 out of 5 by
Karsm from
Great tool for filing taxes.
The computerized help tool is very helpful if you state your question correctly - with exactly what you are looking for. I like the way you can go further if the first set of answers doesn't help.
Date published: 2022-03-13
Rated 4 out of 5 by
BenSanDiego from
Thanks for taking care of the complicated stuff
Overall fine, but some rough edges. We got logged out while reviewing forms, and the consent form at the end was extremely confusing. I couldn't tell if it was necessary in order to file, so to be safe we gave our consent. A plain english explanation would have been very helpful since most of our experience and the help in the rest of the product is in plain english, which is why we use it to begin with.
Date published: 2022-03-13
Rated 5 out of 5 by
kvr15 from
Love the ease of Turbotax
I've been using Turbotax for my business since 2015 no issues whatsoever
Date published: 2022-03-13
Rated 5 out of 5 by
Yasmos from
2021 taxes
Really went smoothly. I am so glad I had them do my taxes.
All TurboTax® Offerings Reviews - Page 10526
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ragsthegreat from
Good product
Great Experience. Live is a great product and had a good experience
Date published: 2022-03-13
Rated 4 out of 5 by
VarunAgr from
Nice - would be excellent if can integrate online
Nice - would be excellent if can integrate to the online turbotax so I dont need to use an offline and an online product.
Date published: 2022-03-13
Rated 5 out of 5 by
Jessnryansmom from
Great tax help!!
I had a question about my Roth IRA deduction and was able to get my answers thanks to the Tax specialists that I chatted with. They were a great help!
Date published: 2022-03-13
Rated 5 out of 5 by
How you from
Awesome
Great, especially phone calls. I really can't say more. Have used Turbo Tax before.
Date published: 2022-03-13
Rated 5 out of 5 by
Nik1518 from
Very quick and easy
I usually do my own taxes but this year I opted to have an expert do my taxes for me since we had a few changes. I’m so glad I did because the process was so fast and easy, it was definitely worth it.
Date published: 2022-03-13
Rated 4 out of 5 by
plumber mike tax hater from
no window control when buying a second state
yesterday, i bought a second state. when the credit card info window popped up, it did not have the ability to re-size. and the continue button is at the bottom of the screen covered by my menu bar (using windows 11). i had to spend 5 to 10 minutes revising the look of the menu bar to accomodate turbo taxes inflexible window. please add re-sizing capability to the window in the future.
Date published: 2022-03-13
Rated 4 out of 5 by
Karsm from
Great tool for filing taxes.
The computerized help tool is very helpful if you state your question correctly - with exactly what you are looking for. I like the way you can go further if the first set of answers doesn't help.
Date published: 2022-03-13
Rated 4 out of 5 by
BenSanDiego from
Thanks for taking care of the complicated stuff
Overall fine, but some rough edges. We got logged out while reviewing forms, and the consent form at the end was extremely confusing. I couldn't tell if it was necessary in order to file, so to be safe we gave our consent. A plain english explanation would have been very helpful since most of our experience and the help in the rest of the product is in plain english, which is why we use it to begin with.
Date published: 2022-03-13
Rated 5 out of 5 by
kvr15 from
Love the ease of Turbotax
I've been using Turbotax for my business since 2015 no issues whatsoever
Date published: 2022-03-13
Rated 5 out of 5 by
Yasmos from
2021 taxes
Really went smoothly. I am so glad I had them do my taxes.
All TurboTax® Offerings Reviews - Page 10526
Date published: 2022-03-13