TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Good product Great Experience. Live is a great product and had a good experience
Date published: 2022-03-13
Rated 4 out of 5 by from Nice - would be excellent if can integrate online Nice - would be excellent if can integrate to the online turbotax so I dont need to use an offline and an online product.
Date published: 2022-03-13
Rated 5 out of 5 by from Great tax help!! I had a question about my Roth IRA deduction and was able to get my answers thanks to the Tax specialists that I chatted with. They were a great help!
Date published: 2022-03-13
Rated 5 out of 5 by from Awesome Great, especially phone calls. I really can't say more. Have used Turbo Tax before.
Date published: 2022-03-13
Rated 5 out of 5 by from Very quick and easy I usually do my own taxes but this year I opted to have an expert do my taxes for me since we had a few changes. I’m so glad I did because the process was so fast and easy, it was definitely worth it.
Date published: 2022-03-13
Rated 4 out of 5 by from no window control when buying a second state yesterday, i bought a second state. when the credit card info window popped up, it did not have the ability to re-size. and the continue button is at the bottom of the screen covered by my menu bar (using windows 11). i had to spend 5 to 10 minutes revising the look of the menu bar to accomodate turbo taxes inflexible window. please add re-sizing capability to the window in the future.
Date published: 2022-03-13
Rated 4 out of 5 by from Great tool for filing taxes. The computerized help tool is very helpful if you state your question correctly - with exactly what you are looking for. I like the way you can go further if the first set of answers doesn't help.
Date published: 2022-03-13
Rated 4 out of 5 by from Thanks for taking care of the complicated stuff Overall fine, but some rough edges. We got logged out while reviewing forms, and the consent form at the end was extremely confusing. I couldn't tell if it was necessary in order to file, so to be safe we gave our consent. A plain english explanation would have been very helpful since most of our experience and the help in the rest of the product is in plain english, which is why we use it to begin with.
Date published: 2022-03-13
Rated 5 out of 5 by from Love the ease of Turbotax I've been using Turbotax for my business since 2015 no issues whatsoever
Date published: 2022-03-13
Rated 5 out of 5 by from 2021 taxes Really went smoothly. I am so glad I had them do my taxes.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 10526
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good product Great Experience. Live is a great product and had a good experience
Date published: 2022-03-13
Rated 4 out of 5 by from Nice - would be excellent if can integrate online Nice - would be excellent if can integrate to the online turbotax so I dont need to use an offline and an online product.
Date published: 2022-03-13
Rated 5 out of 5 by from Great tax help!! I had a question about my Roth IRA deduction and was able to get my answers thanks to the Tax specialists that I chatted with. They were a great help!
Date published: 2022-03-13
Rated 5 out of 5 by from Awesome Great, especially phone calls. I really can't say more. Have used Turbo Tax before.
Date published: 2022-03-13
Rated 5 out of 5 by from Very quick and easy I usually do my own taxes but this year I opted to have an expert do my taxes for me since we had a few changes. I’m so glad I did because the process was so fast and easy, it was definitely worth it.
Date published: 2022-03-13
Rated 4 out of 5 by from no window control when buying a second state yesterday, i bought a second state. when the credit card info window popped up, it did not have the ability to re-size. and the continue button is at the bottom of the screen covered by my menu bar (using windows 11). i had to spend 5 to 10 minutes revising the look of the menu bar to accomodate turbo taxes inflexible window. please add re-sizing capability to the window in the future.
Date published: 2022-03-13
Rated 4 out of 5 by from Great tool for filing taxes. The computerized help tool is very helpful if you state your question correctly - with exactly what you are looking for. I like the way you can go further if the first set of answers doesn't help.
Date published: 2022-03-13
Rated 4 out of 5 by from Thanks for taking care of the complicated stuff Overall fine, but some rough edges. We got logged out while reviewing forms, and the consent form at the end was extremely confusing. I couldn't tell if it was necessary in order to file, so to be safe we gave our consent. A plain english explanation would have been very helpful since most of our experience and the help in the rest of the product is in plain english, which is why we use it to begin with.
Date published: 2022-03-13
Rated 5 out of 5 by from Love the ease of Turbotax I've been using Turbotax for my business since 2015 no issues whatsoever
Date published: 2022-03-13
Rated 5 out of 5 by from 2021 taxes Really went smoothly. I am so glad I had them do my taxes.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 10526