TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to use. Great platform. I have been using Turbo Tax for 7 years.
Date published: 2022-02-18
Rated 4 out of 5 by from A few technical glitches this year Used turbotax for the last 10 years with no problems, this year it duplicated my W2 and erroneously claimed I was using a business deduction that wouldn't allow me to efile...was resolved but took a few extra days. My confidence in Turbotax has been tested this year...
Date published: 2022-02-18
Rated 5 out of 5 by from awesome I didn't need to talk to an expert. It was self explanatory
Date published: 2022-02-18
Rated 3 out of 5 by from Some Quirks For the most part Turbo Tax was easy, however there is a few flaws in its system. 2020 was used instead of 2021 on some questions. I ignored them and assumed they meant 2021. Also, I spent several hours trying to get past an error message and ended up going online and found out you can just hit delete and bypass it. Customer help in the program had no idea what I was talking about. The wording on some of the questions left me scratching my head.
Date published: 2022-02-18
Rated 5 out of 5 by from EASY TO FOLLOW - REPEAT USER You can sign off at any time to take a break or find more of your own supporting documents if you weren't fully prepared. The explanations are pretty clear & any info you provide is questioned if it comes across wrong during the review.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is AMAZING TurboTax is easy to use, detailed and instructions are simple.
Date published: 2022-02-18
Rated 5 out of 5 by from Gets simpler every year! I've used Turbo Tax for three years. Each year it becomes simpler for me. They transfer everything, they explain anything you need to question, they offer options, they calculate for you. As we've become seniors Turbo Tax is accurate and cost effective.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is awesome Quick, simple, and everything is explained to you step by step
Date published: 2022-02-18
Rated 4 out of 5 by from TurboTax is a great Tax tool. It was easy to use and gave explanation on items I had questions about.
Date published: 2022-02-18
Rated 1 out of 5 by from Bad It was good I guess smh!!!?!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10525
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to use. Great platform. I have been using Turbo Tax for 7 years.
Date published: 2022-02-18
Rated 4 out of 5 by from A few technical glitches this year Used turbotax for the last 10 years with no problems, this year it duplicated my W2 and erroneously claimed I was using a business deduction that wouldn't allow me to efile...was resolved but took a few extra days. My confidence in Turbotax has been tested this year...
Date published: 2022-02-18
Rated 5 out of 5 by from awesome I didn't need to talk to an expert. It was self explanatory
Date published: 2022-02-18
Rated 3 out of 5 by from Some Quirks For the most part Turbo Tax was easy, however there is a few flaws in its system. 2020 was used instead of 2021 on some questions. I ignored them and assumed they meant 2021. Also, I spent several hours trying to get past an error message and ended up going online and found out you can just hit delete and bypass it. Customer help in the program had no idea what I was talking about. The wording on some of the questions left me scratching my head.
Date published: 2022-02-18
Rated 5 out of 5 by from EASY TO FOLLOW - REPEAT USER You can sign off at any time to take a break or find more of your own supporting documents if you weren't fully prepared. The explanations are pretty clear & any info you provide is questioned if it comes across wrong during the review.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is AMAZING TurboTax is easy to use, detailed and instructions are simple.
Date published: 2022-02-18
Rated 5 out of 5 by from Gets simpler every year! I've used Turbo Tax for three years. Each year it becomes simpler for me. They transfer everything, they explain anything you need to question, they offer options, they calculate for you. As we've become seniors Turbo Tax is accurate and cost effective.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is awesome Quick, simple, and everything is explained to you step by step
Date published: 2022-02-18
Rated 4 out of 5 by from TurboTax is a great Tax tool. It was easy to use and gave explanation on items I had questions about.
Date published: 2022-02-18
Rated 1 out of 5 by from Bad It was good I guess smh!!!?!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10525