TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
null from
GOOD
It was very easy, thank you for that! Was able to get someone on phone right away as well and thank you for that! THANK YOU!
Date published: 2022-02-18
Rated 4 out of 5 by
LMJMR from
I Love TurboTax but the "free" eFile is misleading
I've used TurboTax for over 20 years and have always printed and mailed my returns. But, I need the refunds sooner so I chose to eFile. It's not free as suggested.
Date published: 2022-02-18
Rated 5 out of 5 by
hood123 from
tubotax is awesome
makes filing taxes easy even when i have complicated tax situations
Date published: 2022-02-18
Rated 5 out of 5 by
Group 33 from
Great experience
It's not my experts fault but she didn't know how to answer my question, I guess it's an uncommon situation. So I feel like I've wasted my money which isn't a great feeling. Other than that her customer service skills were great & she did try her best to help me.
Date published: 2022-02-18
Rated 4 out of 5 by
Great Papa B from
Turbo tax
Either I'm getting older and can't understand things or Turbo tax got a little more confusing.
Date published: 2022-02-18
Rated 5 out of 5 by
BillDPH from
Takes some head scratching, but always works
Over a period of 3 days I was able to successfully complete the tax forms and submit the return. I especially like that TurboTax gets data directly from financial institutions that we use. I'm very satisfied with the TurboTax product
Date published: 2022-02-18
Rated 5 out of 5 by
Lizz9632 from
Thorough and efficient!
I've used turbo tax for years and it is very thorough and efficient as well!
Date published: 2022-02-18
Rated 3 out of 5 by
ayayron111 from
This year worse than others
Usually even with investments its quick and painless, but there is some forever loops which makes me have to file state by mail. Schedule B in particular... the software does not like csv, it tends to only like the direct import from said places.
Date published: 2022-02-18
Rated 5 out of 5 by
TAYLOR620 from
AWESOME
LIKED THE ONLINE HELP ZED WAS AWESOMEN I WOULD USE IT AGAIN
Date published: 2022-02-18
Rated 5 out of 5 by
RJV50 from
Tax year 2021 Turbo Tax experience
I have used Turbo Tax for the last 15 years. I am much more comfortable with the software downloaded on my personal computer than logging in over the internet. Very concerned about hacking and identity security. The process was easier and more straight forward than I had anticipated. I will definitely use the Turbo Tax service next year.
All TurboTax® Offerings Reviews - Page 10519
Date published: 2022-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
null from
GOOD
It was very easy, thank you for that! Was able to get someone on phone right away as well and thank you for that! THANK YOU!
Date published: 2022-02-18
Rated 4 out of 5 by
LMJMR from
I Love TurboTax but the "free" eFile is misleading
I've used TurboTax for over 20 years and have always printed and mailed my returns. But, I need the refunds sooner so I chose to eFile. It's not free as suggested.
Date published: 2022-02-18
Rated 5 out of 5 by
hood123 from
tubotax is awesome
makes filing taxes easy even when i have complicated tax situations
Date published: 2022-02-18
Rated 5 out of 5 by
Group 33 from
Great experience
It's not my experts fault but she didn't know how to answer my question, I guess it's an uncommon situation. So I feel like I've wasted my money which isn't a great feeling. Other than that her customer service skills were great & she did try her best to help me.
Date published: 2022-02-18
Rated 4 out of 5 by
Great Papa B from
Turbo tax
Either I'm getting older and can't understand things or Turbo tax got a little more confusing.
Date published: 2022-02-18
Rated 5 out of 5 by
BillDPH from
Takes some head scratching, but always works
Over a period of 3 days I was able to successfully complete the tax forms and submit the return. I especially like that TurboTax gets data directly from financial institutions that we use. I'm very satisfied with the TurboTax product
Date published: 2022-02-18
Rated 5 out of 5 by
Lizz9632 from
Thorough and efficient!
I've used turbo tax for years and it is very thorough and efficient as well!
Date published: 2022-02-18
Rated 3 out of 5 by
ayayron111 from
This year worse than others
Usually even with investments its quick and painless, but there is some forever loops which makes me have to file state by mail. Schedule B in particular... the software does not like csv, it tends to only like the direct import from said places.
Date published: 2022-02-18
Rated 5 out of 5 by
TAYLOR620 from
AWESOME
LIKED THE ONLINE HELP ZED WAS AWESOMEN I WOULD USE IT AGAIN
Date published: 2022-02-18
Rated 5 out of 5 by
RJV50 from
Tax year 2021 Turbo Tax experience
I have used Turbo Tax for the last 15 years. I am much more comfortable with the software downloaded on my personal computer than logging in over the internet. Very concerned about hacking and identity security. The process was easier and more straight forward than I had anticipated. I will definitely use the Turbo Tax service next year.
All TurboTax® Offerings Reviews - Page 10519
Date published: 2022-02-18