TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from GOOD It was very easy, thank you for that! Was able to get someone on phone right away as well and thank you for that! THANK YOU!
Date published: 2022-02-18
Rated 4 out of 5 by from I Love TurboTax but the "free" eFile is misleading I've used TurboTax for over 20 years and have always printed and mailed my returns. But, I need the refunds sooner so I chose to eFile. It's not free as suggested.
Date published: 2022-02-18
Rated 5 out of 5 by from tubotax is awesome makes filing taxes easy even when i have complicated tax situations
Date published: 2022-02-18
Rated 5 out of 5 by from Great experience It's not my experts fault but she didn't know how to answer my question, I guess it's an uncommon situation. So I feel like I've wasted my money which isn't a great feeling. Other than that her customer service skills were great & she did try her best to help me.
Date published: 2022-02-18
Rated 4 out of 5 by from Turbo tax Either I'm getting older and can't understand things or Turbo tax got a little more confusing.
Date published: 2022-02-18
Rated 5 out of 5 by from Takes some head scratching, but always works Over a period of 3 days I was able to successfully complete the tax forms and submit the return. I especially like that TurboTax gets data directly from financial institutions that we use. I'm very satisfied with the TurboTax product
Date published: 2022-02-18
Rated 5 out of 5 by from Thorough and efficient! I've used turbo tax for years and it is very thorough and efficient as well!
Date published: 2022-02-18
Rated 3 out of 5 by from This year worse than others Usually even with investments its quick and painless, but there is some forever loops which makes me have to file state by mail. Schedule B in particular... the software does not like csv, it tends to only like the direct import from said places.
Date published: 2022-02-18
Rated 5 out of 5 by from AWESOME LIKED THE ONLINE HELP ZED WAS AWESOMEN I WOULD USE IT AGAIN
Date published: 2022-02-18
Rated 5 out of 5 by from Tax year 2021 Turbo Tax experience I have used Turbo Tax for the last 15 years. I am much more comfortable with the software downloaded on my personal computer than logging in over the internet. Very concerned about hacking and identity security. The process was easier and more straight forward than I had anticipated. I will definitely use the Turbo Tax service next year.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10519
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from GOOD It was very easy, thank you for that! Was able to get someone on phone right away as well and thank you for that! THANK YOU!
Date published: 2022-02-18
Rated 4 out of 5 by from I Love TurboTax but the "free" eFile is misleading I've used TurboTax for over 20 years and have always printed and mailed my returns. But, I need the refunds sooner so I chose to eFile. It's not free as suggested.
Date published: 2022-02-18
Rated 5 out of 5 by from tubotax is awesome makes filing taxes easy even when i have complicated tax situations
Date published: 2022-02-18
Rated 5 out of 5 by from Great experience It's not my experts fault but she didn't know how to answer my question, I guess it's an uncommon situation. So I feel like I've wasted my money which isn't a great feeling. Other than that her customer service skills were great & she did try her best to help me.
Date published: 2022-02-18
Rated 4 out of 5 by from Turbo tax Either I'm getting older and can't understand things or Turbo tax got a little more confusing.
Date published: 2022-02-18
Rated 5 out of 5 by from Takes some head scratching, but always works Over a period of 3 days I was able to successfully complete the tax forms and submit the return. I especially like that TurboTax gets data directly from financial institutions that we use. I'm very satisfied with the TurboTax product
Date published: 2022-02-18
Rated 5 out of 5 by from Thorough and efficient! I've used turbo tax for years and it is very thorough and efficient as well!
Date published: 2022-02-18
Rated 3 out of 5 by from This year worse than others Usually even with investments its quick and painless, but there is some forever loops which makes me have to file state by mail. Schedule B in particular... the software does not like csv, it tends to only like the direct import from said places.
Date published: 2022-02-18
Rated 5 out of 5 by from AWESOME LIKED THE ONLINE HELP ZED WAS AWESOMEN I WOULD USE IT AGAIN
Date published: 2022-02-18
Rated 5 out of 5 by from Tax year 2021 Turbo Tax experience I have used Turbo Tax for the last 15 years. I am much more comfortable with the software downloaded on my personal computer than logging in over the internet. Very concerned about hacking and identity security. The process was easier and more straight forward than I had anticipated. I will definitely use the Turbo Tax service next year.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10519