TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Fastest, easiest way to file without a CPA Got my taxes done in less than 30 minutes. Fast, free, and accurate…who can ask for more.
Date published: 2022-02-18
Rated 2 out of 5 by from Program issues My state income tax refund is taxable on state return but not on federal return. Because the taxable amount was different; Turbo tax would not allow me to move forward. The first so called expert I spoke with told me I had to delete everything and start over. This did nothing but cause the cost of filing to go up. The second expert I spoke with enlisted the help of his supervisor and neither could figure it out. In the end I changed my state taxable refund to 0 so they matched and I could move on. Of course my state return is now wrong and I will probably get a penalty. I have been using Turbo tax for years but this was my last.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy to use Turbo tax made it super easy and quick! Thank you turbo Tax!
Date published: 2022-02-18
Rated 5 out of 5 by from Easy to use I spoke with a live tax expert, who was very helpful and eased my anxiety re: filling out the forms in the correct manner. I have used Turbo Tax for many years and each year I have been very satisfied and, although I don't look forward to filing, knowing that I have Turbo Tax on my side makes the process less troublesome.
Date published: 2022-02-18
Rated 4 out of 5 by from yall ok to a certain point didnt like the fee for paying when the refund arrives
Date published: 2022-02-18
Rated 5 out of 5 by from I wish I had used it sooner!!!! I am absolutely thrilled with Turbo Tax. I wish I had found them years earlier - especially the year my tax accountant made a mistake that cost me $10,000!!! It was so easy to use and I love the way I am guided step by step. It takes an overwhelming task and breaks it down it to easy little bite-sized chunks. Before you know it, your taxes are DONE and your refund is on the way! I can't say enough about how much I love Turbo Tax. THANK YOU for such a great product! - Marni Rader
Date published: 2022-02-18
Rated 5 out of 5 by from You guys truly helped me with CA and the IRS Great experience, even though I need Hetelban who was amazing.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is amazing and I will always use it!! I have and will always use it, it is easy and convenient!!
Date published: 2022-02-18
Rated 4 out of 5 by from it worked Took a little long than expected, but all in all we got thru it. Lots of helpful hints and explanations.
Date published: 2022-02-18
Rated 4 out of 5 by from Turbo Tax is User Friendly Engaged with two live experts, both were very helpful and friendly. Hope you'll remove the Bailey Settlement pages next year if no Bailey retirement W-2 income is reported.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10516
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fastest, easiest way to file without a CPA Got my taxes done in less than 30 minutes. Fast, free, and accurate…who can ask for more.
Date published: 2022-02-18
Rated 2 out of 5 by from Program issues My state income tax refund is taxable on state return but not on federal return. Because the taxable amount was different; Turbo tax would not allow me to move forward. The first so called expert I spoke with told me I had to delete everything and start over. This did nothing but cause the cost of filing to go up. The second expert I spoke with enlisted the help of his supervisor and neither could figure it out. In the end I changed my state taxable refund to 0 so they matched and I could move on. Of course my state return is now wrong and I will probably get a penalty. I have been using Turbo tax for years but this was my last.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy to use Turbo tax made it super easy and quick! Thank you turbo Tax!
Date published: 2022-02-18
Rated 5 out of 5 by from Easy to use I spoke with a live tax expert, who was very helpful and eased my anxiety re: filling out the forms in the correct manner. I have used Turbo Tax for many years and each year I have been very satisfied and, although I don't look forward to filing, knowing that I have Turbo Tax on my side makes the process less troublesome.
Date published: 2022-02-18
Rated 4 out of 5 by from yall ok to a certain point didnt like the fee for paying when the refund arrives
Date published: 2022-02-18
Rated 5 out of 5 by from I wish I had used it sooner!!!! I am absolutely thrilled with Turbo Tax. I wish I had found them years earlier - especially the year my tax accountant made a mistake that cost me $10,000!!! It was so easy to use and I love the way I am guided step by step. It takes an overwhelming task and breaks it down it to easy little bite-sized chunks. Before you know it, your taxes are DONE and your refund is on the way! I can't say enough about how much I love Turbo Tax. THANK YOU for such a great product! - Marni Rader
Date published: 2022-02-18
Rated 5 out of 5 by from You guys truly helped me with CA and the IRS Great experience, even though I need Hetelban who was amazing.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is amazing and I will always use it!! I have and will always use it, it is easy and convenient!!
Date published: 2022-02-18
Rated 4 out of 5 by from it worked Took a little long than expected, but all in all we got thru it. Lots of helpful hints and explanations.
Date published: 2022-02-18
Rated 4 out of 5 by from Turbo Tax is User Friendly Engaged with two live experts, both were very helpful and friendly. Hope you'll remove the Bailey Settlement pages next year if no Bailey retirement W-2 income is reported.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10516