TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 5 out of 5 by
Joe B from
Fastest, easiest way to file without a CPA
Got my taxes done in less than 30 minutes. Fast, free, and accurate…who can ask for more.
Date published: 2022-02-18
Rated 2 out of 5 by
Exasperated with Turbo Ta from
Program issues
My state income tax refund is taxable on state return but not on federal return. Because the taxable amount was different; Turbo tax would not allow me to move forward. The first so called expert I spoke with told me I had to delete everything and start over. This did nothing but cause the cost of filing to go up. The second expert I spoke with enlisted the help of his supervisor and neither could figure it out. In the end I changed my state taxable refund to 0 so they matched and I could move on. Of course my state return is now wrong and I will probably get a penalty. I have been using Turbo tax for years but this was my last.
Date published: 2022-02-18
Rated 5 out of 5 by
JLS5000 from
Easy to use
Turbo tax made it super easy and quick! Thank you turbo Tax!
Date published: 2022-02-18
Rated 5 out of 5 by
chall76 from
Easy to use
I spoke with a live tax expert, who was very helpful and eased my anxiety re: filling out the forms in the correct manner. I have used Turbo Tax for many years and each year I have been very satisfied and, although I don't look forward to filing, knowing that I have Turbo Tax on my side makes the process less troublesome.
Date published: 2022-02-18
Rated 4 out of 5 by
neverad from
yall ok to a certain point
didnt like the fee for paying when the refund arrives
Date published: 2022-02-18
Rated 5 out of 5 by
Marni in the Valley from
I wish I had used it sooner!!!!
I am absolutely thrilled with Turbo Tax. I wish I had found them years earlier - especially the year my tax accountant made a mistake that cost me $10,000!!! It was so easy to use and I love the way I am guided step by step. It takes an overwhelming task and breaks it down it to easy little bite-sized chunks. Before you know it, your taxes are DONE and your refund is on the way! I can't say enough about how much I love Turbo Tax. THANK YOU for such a great product! - Marni Rader
Date published: 2022-02-18
Rated 5 out of 5 by
Lachie from
You guys truly helped me with CA and the IRS
Great experience, even though I need Hetelban who was amazing.
Date published: 2022-02-18
Rated 5 out of 5 by
Toni 22 from
Turbo Tax is amazing and I will always use it!!
I have and will always use it, it is easy and convenient!!
Date published: 2022-02-18
Rated 4 out of 5 by
JessNJess from
it worked
Took a little long than expected, but all in all we got thru it. Lots of helpful hints and explanations.
Date published: 2022-02-18
Rated 4 out of 5 by
dywill from
Turbo Tax is User Friendly
Engaged with two live experts, both were very helpful and friendly. Hope you'll remove the Bailey Settlement pages next year if no Bailey retirement W-2 income is reported.
All TurboTax® Offerings Reviews - Page 10516
Date published: 2022-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Joe B from
Fastest, easiest way to file without a CPA
Got my taxes done in less than 30 minutes. Fast, free, and accurate…who can ask for more.
Date published: 2022-02-18
Rated 2 out of 5 by
Exasperated with Turbo Ta from
Program issues
My state income tax refund is taxable on state return but not on federal return. Because the taxable amount was different; Turbo tax would not allow me to move forward. The first so called expert I spoke with told me I had to delete everything and start over. This did nothing but cause the cost of filing to go up. The second expert I spoke with enlisted the help of his supervisor and neither could figure it out. In the end I changed my state taxable refund to 0 so they matched and I could move on. Of course my state return is now wrong and I will probably get a penalty. I have been using Turbo tax for years but this was my last.
Date published: 2022-02-18
Rated 5 out of 5 by
JLS5000 from
Easy to use
Turbo tax made it super easy and quick! Thank you turbo Tax!
Date published: 2022-02-18
Rated 5 out of 5 by
chall76 from
Easy to use
I spoke with a live tax expert, who was very helpful and eased my anxiety re: filling out the forms in the correct manner. I have used Turbo Tax for many years and each year I have been very satisfied and, although I don't look forward to filing, knowing that I have Turbo Tax on my side makes the process less troublesome.
Date published: 2022-02-18
Rated 4 out of 5 by
neverad from
yall ok to a certain point
didnt like the fee for paying when the refund arrives
Date published: 2022-02-18
Rated 5 out of 5 by
Marni in the Valley from
I wish I had used it sooner!!!!
I am absolutely thrilled with Turbo Tax. I wish I had found them years earlier - especially the year my tax accountant made a mistake that cost me $10,000!!! It was so easy to use and I love the way I am guided step by step. It takes an overwhelming task and breaks it down it to easy little bite-sized chunks. Before you know it, your taxes are DONE and your refund is on the way! I can't say enough about how much I love Turbo Tax. THANK YOU for such a great product! - Marni Rader
Date published: 2022-02-18
Rated 5 out of 5 by
Lachie from
You guys truly helped me with CA and the IRS
Great experience, even though I need Hetelban who was amazing.
Date published: 2022-02-18
Rated 5 out of 5 by
Toni 22 from
Turbo Tax is amazing and I will always use it!!
I have and will always use it, it is easy and convenient!!
Date published: 2022-02-18
Rated 4 out of 5 by
JessNJess from
it worked
Took a little long than expected, but all in all we got thru it. Lots of helpful hints and explanations.
Date published: 2022-02-18
Rated 4 out of 5 by
dywill from
Turbo Tax is User Friendly
Engaged with two live experts, both were very helpful and friendly. Hope you'll remove the Bailey Settlement pages next year if no Bailey retirement W-2 income is reported.
All TurboTax® Offerings Reviews - Page 10516
Date published: 2022-02-18