TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Good Service and exceptional expertise. I have a great experience with Turbo Tax. The do the tax right and continuously interact with tax payer for review.
Date published: 2023-02-23
Rated 1 out of 5 by from Terrible Experience STOP ADVERTISING THAT IT IS FREE TO FILM HERE!!!!! AND THIS OVER ALL INTERFACE IS HORRIBLE TO USE
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax does it again! I have been using Turbo Tax for over 30 years. The program has not always run smoothly but usually I can work out the bugs. This year was amazing. Slam dunk. Taxes filed. No sweat. The import worked perfectly - what a time saver! Thank you
Date published: 2023-02-23
Rated 5 out of 5 by from Intuit Turbo Tax is amazing and easy to use! Since I started using Intuit Turbo Tax it's been an amazing experience, easy to use makes my life easier.
Date published: 2023-02-23
Rated 5 out of 5 by from Easy to use, always a good experience! I have been using Turbo Tax for many years and have never had any issues. Its super easy to navigate and the guidance is fantastic. I always feel confident that my return is completed accurately when I use Turbo!
Date published: 2023-02-23
Rated 1 out of 5 by from Awful Doesnt know how to handle stock acquisitions listed as "various." Had to manually input 60+ transactions for the 2nd year in a row. Also cost to file with Turbo Tax was more than my return itself.
Date published: 2023-02-23
Rated 5 out of 5 by from So Simple a Caveman Can Do It This is the first time I've done my taxes myself without going to a tax company, which I've done all my life. Never thought I would say this but I enjoyed doing my taxes this year and its thanks to Turbotax and their website. If you want to learn how taxes are done and be given simple to follow learning tools then Turbotax is the company/website everyone should use, like the title says its so simple. The way you explain how each major part of your taxes work is so smooth and spot on its perfect. Sorry for this but there is one very small thing wrong with the website, the options part for deluxe or standard, its set on deluxe and highlighted when it appears on screen and if you want the standard you have to click on it to switch it over, (here's the part that needs fixing) once you click on the standard options that's your confirmation it just takes you to the next page and you really don't know if it was selected or not. Once I was finished and I seen the fee's it still had deluxe option still checked and I was changed, only deluxe package I picked was the last one for a rush on the refund which was $48 and the total amount shown was $129 and the one deluxe package I did pick wasn't even shown on the fee's part but the two I didn't pick and did standard was (no idea what packages I got lol). All in all your website is the best I've seen when doing your taxes so if anyone needs a solid and simple place to do your taxes yourself then turbotax is the website you should use, you wont be disappointed.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax 2023 Good east fast and let’s me do what I need to do reminds me.
Date published: 2023-02-23
Rated 4 out of 5 by from Turbo Tax is a Great help I understood 90% of what I was doing. There were helpful info given all along the way.
Date published: 2023-02-23
Rated 5 out of 5 by from Great product I have used this product for 3 years straight and I enjoy the ease of use.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10514
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Service and exceptional expertise. I have a great experience with Turbo Tax. The do the tax right and continuously interact with tax payer for review.
Date published: 2023-02-23
Rated 1 out of 5 by from Terrible Experience STOP ADVERTISING THAT IT IS FREE TO FILM HERE!!!!! AND THIS OVER ALL INTERFACE IS HORRIBLE TO USE
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax does it again! I have been using Turbo Tax for over 30 years. The program has not always run smoothly but usually I can work out the bugs. This year was amazing. Slam dunk. Taxes filed. No sweat. The import worked perfectly - what a time saver! Thank you
Date published: 2023-02-23
Rated 5 out of 5 by from Intuit Turbo Tax is amazing and easy to use! Since I started using Intuit Turbo Tax it's been an amazing experience, easy to use makes my life easier.
Date published: 2023-02-23
Rated 5 out of 5 by from Easy to use, always a good experience! I have been using Turbo Tax for many years and have never had any issues. Its super easy to navigate and the guidance is fantastic. I always feel confident that my return is completed accurately when I use Turbo!
Date published: 2023-02-23
Rated 1 out of 5 by from Awful Doesnt know how to handle stock acquisitions listed as "various." Had to manually input 60+ transactions for the 2nd year in a row. Also cost to file with Turbo Tax was more than my return itself.
Date published: 2023-02-23
Rated 5 out of 5 by from So Simple a Caveman Can Do It This is the first time I've done my taxes myself without going to a tax company, which I've done all my life. Never thought I would say this but I enjoyed doing my taxes this year and its thanks to Turbotax and their website. If you want to learn how taxes are done and be given simple to follow learning tools then Turbotax is the company/website everyone should use, like the title says its so simple. The way you explain how each major part of your taxes work is so smooth and spot on its perfect. Sorry for this but there is one very small thing wrong with the website, the options part for deluxe or standard, its set on deluxe and highlighted when it appears on screen and if you want the standard you have to click on it to switch it over, (here's the part that needs fixing) once you click on the standard options that's your confirmation it just takes you to the next page and you really don't know if it was selected or not. Once I was finished and I seen the fee's it still had deluxe option still checked and I was changed, only deluxe package I picked was the last one for a rush on the refund which was $48 and the total amount shown was $129 and the one deluxe package I did pick wasn't even shown on the fee's part but the two I didn't pick and did standard was (no idea what packages I got lol). All in all your website is the best I've seen when doing your taxes so if anyone needs a solid and simple place to do your taxes yourself then turbotax is the website you should use, you wont be disappointed.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax 2023 Good east fast and let’s me do what I need to do reminds me.
Date published: 2023-02-23
Rated 4 out of 5 by from Turbo Tax is a Great help I understood 90% of what I was doing. There were helpful info given all along the way.
Date published: 2023-02-23
Rated 5 out of 5 by from Great product I have used this product for 3 years straight and I enjoy the ease of use.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10514