TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Happy with Turbo Tax User friendly. Made doing my taxes easy! I'd recommend it to everyone!
Date published: 2021-02-27
Rated 5 out of 5 by from Great Service Helped me file my taxes for the first time easily.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Peazy Lemon Squeezey Very easy and accurate to file. I haven't filed myself in two years, but decided this year I'd give it another try and it was definitely easy to do and we got the most bang for our buck.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Great! TurboTax is great, decently user friendly. Cant go wrong with this site!
Date published: 2021-02-27
Rated 5 out of 5 by from Love it! I’ve used TurboTax since I was 20 years old. I have always loved it and still do. Thanks for making an awesome product!
Date published: 2021-02-27
Rated 4 out of 5 by from Helpful experience The person on the phone was very helpful and patient, and it was over all a good experience.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax turbo tax turbo tax I’ve been using turbo tax since 2016 and I’ve never had an issue with them I love turbo thanks for making this process easy
Date published: 2021-02-27
Rated 5 out of 5 by from Very Easy to use Used turbo tax for years. Very easy to use and would recommend.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy but one glitch this year easy to navigate, however, when entering mortgage interest amount as written on 1098, when finalizing, it gives an error, "Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Ref code 9-945-263". I had to google how to get around it which meant signing out (because I couldn't navigate back), sign back in and change that amount to not have decimal. Then it worked
Date published: 2021-02-27
Rated 2 out of 5 by from Works great until it doesn't I had to use Self-Employed last year, but only need to use the Free tier this year. TurboTax kept importing last year's Schedule C forms, but I couldn't review them to delete them without upgrading my account back to Self-Employed. I finally had to upgrade to Plus just so I could actually get tech support. They explained how to use Tools to delete those forms... only for those forms to be added back while I was in the final review process. I had to re-delete everything before finally filing, and my "simple" submission turned into a 2 hour ordeal. I ended up having to pay $30 in support for something I don't believe was my fault. The entire experience left me very frustrated and not feeling like I'll be returning to this product next year.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10512
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Happy with Turbo Tax User friendly. Made doing my taxes easy! I'd recommend it to everyone!
Date published: 2021-02-27
Rated 5 out of 5 by from Great Service Helped me file my taxes for the first time easily.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Peazy Lemon Squeezey Very easy and accurate to file. I haven't filed myself in two years, but decided this year I'd give it another try and it was definitely easy to do and we got the most bang for our buck.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Great! TurboTax is great, decently user friendly. Cant go wrong with this site!
Date published: 2021-02-27
Rated 5 out of 5 by from Love it! I’ve used TurboTax since I was 20 years old. I have always loved it and still do. Thanks for making an awesome product!
Date published: 2021-02-27
Rated 4 out of 5 by from Helpful experience The person on the phone was very helpful and patient, and it was over all a good experience.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax turbo tax turbo tax I’ve been using turbo tax since 2016 and I’ve never had an issue with them I love turbo thanks for making this process easy
Date published: 2021-02-27
Rated 5 out of 5 by from Very Easy to use Used turbo tax for years. Very easy to use and would recommend.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy but one glitch this year easy to navigate, however, when entering mortgage interest amount as written on 1098, when finalizing, it gives an error, "Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Ref code 9-945-263". I had to google how to get around it which meant signing out (because I couldn't navigate back), sign back in and change that amount to not have decimal. Then it worked
Date published: 2021-02-27
Rated 2 out of 5 by from Works great until it doesn't I had to use Self-Employed last year, but only need to use the Free tier this year. TurboTax kept importing last year's Schedule C forms, but I couldn't review them to delete them without upgrading my account back to Self-Employed. I finally had to upgrade to Plus just so I could actually get tech support. They explained how to use Tools to delete those forms... only for those forms to be added back while I was in the final review process. I had to re-delete everything before finally filing, and my "simple" submission turned into a 2 hour ordeal. I ended up having to pay $30 in support for something I don't believe was my fault. The entire experience left me very frustrated and not feeling like I'll be returning to this product next year.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10512