TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
GreenEagle from
Turbo Tax is awesome!
User friendly, Love that is ask all the right questions.
Date published: 2023-02-23
Rated 1 out of 5 by
John15Sad from
Better than filling out forms by hand, barely
TurboTax charges for a service that should be provided by the IRS. In Japan, their internal tax service completes your taxes for you. Instead, we get to watch inane animations and pay for the privilege. The only thing that keeps me coming back is my disdain for filling out forms by hand and basic arithmetic.
Date published: 2023-02-23
Rated 4 out of 5 by
jolorich1 from
Big Time "Keychain" problem
Turbotax wanted access to the keychain and would NOT open the dropdown menus without the access. After a lot of restarts, I filed and printed the return, but its not obvious what allowed printing and saving to a pdf. HOWEVER, the Helpdesk was fast and sent me an email with instructions. The instructions didn't work, BUT the taxes are filed. SO, A+ HARRY C. "I would like to make sure this has been completely resolved for you. Should you need to contact us again about this situation, you may use case number 1514005278 as the Support ID. " And maybe a B for turbotax Thank you, Harry C.
Date published: 2023-02-23
Rated 5 out of 5 by
Cindysandia from
Awesome
Easy and simple! They back u up every step of the way
Date published: 2023-02-23
Rated 5 out of 5 by
Rob3601 from
Turbo Tax is the Best
This was the most easiest and accurate way to do my taxes. Thank you Turbo Tax.
Date published: 2023-02-23
Rated 5 out of 5 by
Almitsi from
TurboTax makes it easy
The TurboTax system makes filling your taxes much easier than any other system
Date published: 2023-02-23
Rated 5 out of 5 by
GriffinP from
Easy
Easy to get through and easy to finish, I'll always use Turbo Tax
Date published: 2023-02-23
Rated 5 out of 5 by
Grandy 70 from
Turbo tax is terriffic
I did use chat service. It was very helpful and I was able to quickly solve my problem
Date published: 2023-02-23
Rated 5 out of 5 by
Kepster1954 from
So easy
Probably the best time I've ever had doing my taxes. My live assistant was just a pleasure to talk to and walked me thru the process with ease. Thank you
Date published: 2023-02-23
Rated 4 out of 5 by
sandraLM from
Most everything is very self explanitory
Most everything was easily understandable, and when I had a question, I was able to connect to someone who helped me. It was not as easy to find the number to call and get connected, but once I was the rest was easy
All TurboTax® Offerings Reviews - Page 10509
Date published: 2023-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
GreenEagle from
Turbo Tax is awesome!
User friendly, Love that is ask all the right questions.
Date published: 2023-02-23
Rated 1 out of 5 by
John15Sad from
Better than filling out forms by hand, barely
TurboTax charges for a service that should be provided by the IRS. In Japan, their internal tax service completes your taxes for you. Instead, we get to watch inane animations and pay for the privilege. The only thing that keeps me coming back is my disdain for filling out forms by hand and basic arithmetic.
Date published: 2023-02-23
Rated 4 out of 5 by
jolorich1 from
Big Time "Keychain" problem
Turbotax wanted access to the keychain and would NOT open the dropdown menus without the access. After a lot of restarts, I filed and printed the return, but its not obvious what allowed printing and saving to a pdf. HOWEVER, the Helpdesk was fast and sent me an email with instructions. The instructions didn't work, BUT the taxes are filed. SO, A+ HARRY C. "I would like to make sure this has been completely resolved for you. Should you need to contact us again about this situation, you may use case number 1514005278 as the Support ID. " And maybe a B for turbotax Thank you, Harry C.
Date published: 2023-02-23
Rated 5 out of 5 by
Cindysandia from
Awesome
Easy and simple! They back u up every step of the way
Date published: 2023-02-23
Rated 5 out of 5 by
Rob3601 from
Turbo Tax is the Best
This was the most easiest and accurate way to do my taxes. Thank you Turbo Tax.
Date published: 2023-02-23
Rated 5 out of 5 by
Almitsi from
TurboTax makes it easy
The TurboTax system makes filling your taxes much easier than any other system
Date published: 2023-02-23
Rated 5 out of 5 by
GriffinP from
Easy
Easy to get through and easy to finish, I'll always use Turbo Tax
Date published: 2023-02-23
Rated 5 out of 5 by
Grandy 70 from
Turbo tax is terriffic
I did use chat service. It was very helpful and I was able to quickly solve my problem
Date published: 2023-02-23
Rated 5 out of 5 by
Kepster1954 from
So easy
Probably the best time I've ever had doing my taxes. My live assistant was just a pleasure to talk to and walked me thru the process with ease. Thank you
Date published: 2023-02-23
Rated 4 out of 5 by
sandraLM from
Most everything is very self explanitory
Most everything was easily understandable, and when I had a question, I was able to connect to someone who helped me. It was not as easy to find the number to call and get connected, but once I was the rest was easy
All TurboTax® Offerings Reviews - Page 10509
Date published: 2023-02-23