TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is awesome! User friendly, Love that is ask all the right questions.
Date published: 2023-02-23
Rated 1 out of 5 by from Better than filling out forms by hand, barely TurboTax charges for a service that should be provided by the IRS. In Japan, their internal tax service completes your taxes for you. Instead, we get to watch inane animations and pay for the privilege. The only thing that keeps me coming back is my disdain for filling out forms by hand and basic arithmetic.
Date published: 2023-02-23
Rated 4 out of 5 by from Big Time "Keychain" problem Turbotax wanted access to the keychain and would NOT open the dropdown menus without the access. After a lot of restarts, I filed and printed the return, but its not obvious what allowed printing and saving to a pdf. HOWEVER, the Helpdesk was fast and sent me an email with instructions. The instructions didn't work, BUT the taxes are filed. SO, A+ HARRY C. "I would like to make sure this has been completely resolved for you. Should you need to contact us again about this situation, you may use case number 1514005278 as the Support ID. " And maybe a B for turbotax Thank you, Harry C.
Date published: 2023-02-23
Rated 5 out of 5 by from Awesome Easy and simple! They back u up every step of the way
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is the Best This was the most easiest and accurate way to do my taxes. Thank you Turbo Tax.
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax makes it easy The TurboTax system makes filling your taxes much easier than any other system
Date published: 2023-02-23
Rated 5 out of 5 by from Easy Easy to get through and easy to finish, I'll always use Turbo Tax
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax is terriffic I did use chat service. It was very helpful and I was able to quickly solve my problem
Date published: 2023-02-23
Rated 5 out of 5 by from So easy Probably the best time I've ever had doing my taxes. My live assistant was just a pleasure to talk to and walked me thru the process with ease. Thank you
Date published: 2023-02-23
Rated 4 out of 5 by from Most everything is very self explanitory Most everything was easily understandable, and when I had a question, I was able to connect to someone who helped me. It was not as easy to find the number to call and get connected, but once I was the rest was easy
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10509
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome! User friendly, Love that is ask all the right questions.
Date published: 2023-02-23
Rated 1 out of 5 by from Better than filling out forms by hand, barely TurboTax charges for a service that should be provided by the IRS. In Japan, their internal tax service completes your taxes for you. Instead, we get to watch inane animations and pay for the privilege. The only thing that keeps me coming back is my disdain for filling out forms by hand and basic arithmetic.
Date published: 2023-02-23
Rated 4 out of 5 by from Big Time "Keychain" problem Turbotax wanted access to the keychain and would NOT open the dropdown menus without the access. After a lot of restarts, I filed and printed the return, but its not obvious what allowed printing and saving to a pdf. HOWEVER, the Helpdesk was fast and sent me an email with instructions. The instructions didn't work, BUT the taxes are filed. SO, A+ HARRY C. "I would like to make sure this has been completely resolved for you. Should you need to contact us again about this situation, you may use case number 1514005278 as the Support ID. " And maybe a B for turbotax Thank you, Harry C.
Date published: 2023-02-23
Rated 5 out of 5 by from Awesome Easy and simple! They back u up every step of the way
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is the Best This was the most easiest and accurate way to do my taxes. Thank you Turbo Tax.
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax makes it easy The TurboTax system makes filling your taxes much easier than any other system
Date published: 2023-02-23
Rated 5 out of 5 by from Easy Easy to get through and easy to finish, I'll always use Turbo Tax
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax is terriffic I did use chat service. It was very helpful and I was able to quickly solve my problem
Date published: 2023-02-23
Rated 5 out of 5 by from So easy Probably the best time I've ever had doing my taxes. My live assistant was just a pleasure to talk to and walked me thru the process with ease. Thank you
Date published: 2023-02-23
Rated 4 out of 5 by from Most everything is very self explanitory Most everything was easily understandable, and when I had a question, I was able to connect to someone who helped me. It was not as easy to find the number to call and get connected, but once I was the rest was easy
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10509