TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Amazing Expert she was calm and helped me throughout everything. She was very understanding.
Date published: 2023-02-24
Rated 4 out of 5 by from Used to be simpler, now more complex. Handling of efile for state and federal should be separate sections unless both can be efiled for free. Printing should be easier. Too many pages and options to print and save. Ohio efile should be free. Had to print over 10 pages for my daughter's filing. She is a student and worked a summer job and made $2k. If you are not filing joint and you make under $10k per year you should not have to file period, just go to IRS online and enter your W2 and esign a brief declaration and then get any eligible witholdings refunded.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is the only way to go! I have relied on TurboTax for the last 8 years to confidently and successfully complete my taxes. It's the most user-friendly system around. Thank you, TurboTax!
Date published: 2023-02-24
Rated 2 out of 5 by from Easy to use but software has bugs I've been using TurboTax for many years now. Learned to live with software bugs and erroneous transfer of data that require fixes, sometimes requiring online research from users and workarounds. It's concerning that Intuit doesn't get this right. Calling Intuit/TurboTax support is a frustrating endeavor. You go through long hold times only to get an inexperienced agent whom you have to educate. At some point I will move on to another platform, but the continuity of having my tax data on one platform is sticky. Perhaps next year.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax Rocks!! Simple to use and very informative. It explores and shows all the possibilities and tax items
Date published: 2023-02-24
Rated 5 out of 5 by from turbotax is awesome i used an expert review and Sharon M was amazing and super helpful.
Date published: 2023-02-24
Rated 5 out of 5 by from simple and easy I had a quick question and she answered it very quickly and I was able to keep moving on with the taxes
Date published: 2023-02-24
Rated 5 out of 5 by from Extremely Simple This year has been the easiest year to file! Turbo Tax has really stepped up their program to make it simple, safe, and stressfree!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax is amazing Amazing experience and abosulety great patience and very resourceful
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is great and easy to use! Step by step makes it easy to use and E-File your taxes!
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10509
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing Expert she was calm and helped me throughout everything. She was very understanding.
Date published: 2023-02-24
Rated 4 out of 5 by from Used to be simpler, now more complex. Handling of efile for state and federal should be separate sections unless both can be efiled for free. Printing should be easier. Too many pages and options to print and save. Ohio efile should be free. Had to print over 10 pages for my daughter's filing. She is a student and worked a summer job and made $2k. If you are not filing joint and you make under $10k per year you should not have to file period, just go to IRS online and enter your W2 and esign a brief declaration and then get any eligible witholdings refunded.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is the only way to go! I have relied on TurboTax for the last 8 years to confidently and successfully complete my taxes. It's the most user-friendly system around. Thank you, TurboTax!
Date published: 2023-02-24
Rated 2 out of 5 by from Easy to use but software has bugs I've been using TurboTax for many years now. Learned to live with software bugs and erroneous transfer of data that require fixes, sometimes requiring online research from users and workarounds. It's concerning that Intuit doesn't get this right. Calling Intuit/TurboTax support is a frustrating endeavor. You go through long hold times only to get an inexperienced agent whom you have to educate. At some point I will move on to another platform, but the continuity of having my tax data on one platform is sticky. Perhaps next year.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax Rocks!! Simple to use and very informative. It explores and shows all the possibilities and tax items
Date published: 2023-02-24
Rated 5 out of 5 by from turbotax is awesome i used an expert review and Sharon M was amazing and super helpful.
Date published: 2023-02-24
Rated 5 out of 5 by from simple and easy I had a quick question and she answered it very quickly and I was able to keep moving on with the taxes
Date published: 2023-02-24
Rated 5 out of 5 by from Extremely Simple This year has been the easiest year to file! Turbo Tax has really stepped up their program to make it simple, safe, and stressfree!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax is amazing Amazing experience and abosulety great patience and very resourceful
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is great and easy to use! Step by step makes it easy to use and E-File your taxes!
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10509