TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very user friendly! Seventh year using it and it has been great. Highly recommend to those with non-complicated returns.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax makes filing so easy What a great experience. This was year 8 for me in using turbo tax and once again quite easy and worth while.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax Program was easy to follow and instructive I would recommend use of Turbotax.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax Tricked me The process was fine, however I was disappointed that the price wasn't presented upfront. It was not clear that the state and federal tax return fillings were charged separately. I was tempted to cancel the process.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to use - hard to report software issues Loved the application - very easy to use. However, I discovered that the poverty limits used for health care credits were 2019 income levels rather than 2020. I spent at least two hours on the phone (with a very helpful Carla) and learned the only way for me to report this glitch was to pay more to talk to a tax expert. I chose not to do that and used a work around. TurboTax needs to address this issue as it could negatively impact some of your customers.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great Used the live expert . Did great job, guided me through a tough return.
Date published: 2021-02-27
Rated 5 out of 5 by from Been using for years love it! Had no help with anyone. Just did it with what ever it said.
Date published: 2021-02-27
Rated 5 out of 5 by from First time doing taxes made easy I did my taxes alone for the first time this year and Turbo Tax made it super easy!!! Everything was well explained and they got me way more money than I've ever received! The only downside was when I chatted with a representative to ask a simple question he treated me like I was stupid and was pretty rude to me on the phone.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Product Turbo Tax is easy to use with step by step walkthroughs I know that I'm getting the most money back on my taxes
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax was easy As a senior & not internet smart, I thought this would be difficult, it was easy and walked me thru and easy to understand the best I could.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10505
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very user friendly! Seventh year using it and it has been great. Highly recommend to those with non-complicated returns.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax makes filing so easy What a great experience. This was year 8 for me in using turbo tax and once again quite easy and worth while.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax Program was easy to follow and instructive I would recommend use of Turbotax.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax Tricked me The process was fine, however I was disappointed that the price wasn't presented upfront. It was not clear that the state and federal tax return fillings were charged separately. I was tempted to cancel the process.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to use - hard to report software issues Loved the application - very easy to use. However, I discovered that the poverty limits used for health care credits were 2019 income levels rather than 2020. I spent at least two hours on the phone (with a very helpful Carla) and learned the only way for me to report this glitch was to pay more to talk to a tax expert. I chose not to do that and used a work around. TurboTax needs to address this issue as it could negatively impact some of your customers.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great Used the live expert . Did great job, guided me through a tough return.
Date published: 2021-02-27
Rated 5 out of 5 by from Been using for years love it! Had no help with anyone. Just did it with what ever it said.
Date published: 2021-02-27
Rated 5 out of 5 by from First time doing taxes made easy I did my taxes alone for the first time this year and Turbo Tax made it super easy!!! Everything was well explained and they got me way more money than I've ever received! The only downside was when I chatted with a representative to ask a simple question he treated me like I was stupid and was pretty rude to me on the phone.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Product Turbo Tax is easy to use with step by step walkthroughs I know that I'm getting the most money back on my taxes
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax was easy As a senior & not internet smart, I thought this would be difficult, it was easy and walked me thru and easy to understand the best I could.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10505