TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from It’s easy and FREE! I have been doing my taxes by myself for a few years now. I only have one W-2 and fixed income. There is no need to pay to an accountant from my small refund. I highly recommend Turbotax to anyone!
Date published: 2023-02-24
Rated 5 out of 5 by from Fast and Easy to Use Used Turbo Tax every year...easy to use software and website
Date published: 2023-02-24
Rated 5 out of 5 by from Turbotax was very helpful Advisor helped me thru very confusing stock transactions.
Date published: 2023-02-24
Rated 5 out of 5 by from My Tax Rep At TurboTax was Amazing! My Tax rep provided the best customer service and got me a really good return. I will certainly work with her next year.
Date published: 2023-02-24
Rated 2 out of 5 by from Charged more than I agreed on I was only going to pay a certain amount and it ended up being a lot more. I don't know how/why/when they snuck in the extra fees, it was not nice to do that.
Date published: 2023-02-24
Rated 5 out of 5 by from Very helpful It was a wonderful experience with TurboTax they helped me out
Date published: 2023-02-24
Rated 5 out of 5 by from Fantastic! My experience with Turbo Tax has always been fast, and painless.
Date published: 2023-02-24
Rated 5 out of 5 by from They are awesome and kind Fisrt time experience not too bad ..like the support from Tax expert
Date published: 2023-02-24
Rated 5 out of 5 by from wow this is so easy to use! i will continue to use this for years to come!
Date published: 2023-02-24
Rated 2 out of 5 by from Torbotax is fair I have used Turbotax Business for several years to file my Trust return. This year I was not able to file it electronically even though I have done it several times in the past. I attempted several times and called the support line twice. They were not able to resolve my issue and tried to escalate my issue to IT. They could never make that happen. I never heard back from IT even though a problem report was submitted. So, I had to file my return by regular mail. To make sure the included K-1 were accepted before I sed it in my personal tax filing, I has to use expedited mail, which costs significantly more than regular mail. I am very disappointed.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10503
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It’s easy and FREE! I have been doing my taxes by myself for a few years now. I only have one W-2 and fixed income. There is no need to pay to an accountant from my small refund. I highly recommend Turbotax to anyone!
Date published: 2023-02-24
Rated 5 out of 5 by from Fast and Easy to Use Used Turbo Tax every year...easy to use software and website
Date published: 2023-02-24
Rated 5 out of 5 by from Turbotax was very helpful Advisor helped me thru very confusing stock transactions.
Date published: 2023-02-24
Rated 5 out of 5 by from My Tax Rep At TurboTax was Amazing! My Tax rep provided the best customer service and got me a really good return. I will certainly work with her next year.
Date published: 2023-02-24
Rated 2 out of 5 by from Charged more than I agreed on I was only going to pay a certain amount and it ended up being a lot more. I don't know how/why/when they snuck in the extra fees, it was not nice to do that.
Date published: 2023-02-24
Rated 5 out of 5 by from Very helpful It was a wonderful experience with TurboTax they helped me out
Date published: 2023-02-24
Rated 5 out of 5 by from Fantastic! My experience with Turbo Tax has always been fast, and painless.
Date published: 2023-02-24
Rated 5 out of 5 by from They are awesome and kind Fisrt time experience not too bad ..like the support from Tax expert
Date published: 2023-02-24
Rated 5 out of 5 by from wow this is so easy to use! i will continue to use this for years to come!
Date published: 2023-02-24
Rated 2 out of 5 by from Torbotax is fair I have used Turbotax Business for several years to file my Trust return. This year I was not able to file it electronically even though I have done it several times in the past. I attempted several times and called the support line twice. They were not able to resolve my issue and tried to escalate my issue to IT. They could never make that happen. I never heard back from IT even though a problem report was submitted. So, I had to file my return by regular mail. To make sure the included K-1 were accepted before I sed it in my personal tax filing, I has to use expedited mail, which costs significantly more than regular mail. I am very disappointed.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10503