TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome Company!!! Easy process and appreciate the free filing and don't have to pay for filing my taxes
Date published: 2022-07-28
Rated 1 out of 5 by from Turbo Tax Live isnt that worth it I had been hopped from agent to agent when April 18, 2022 was near. Many rude and over worked tax agents. I made a complained but they never followed up. I always do m y taxes online and never had a problem until I had to hire a tax expert on Turbo Tax Live. There were 2 discrepancies and 3 tax experts. I'm still not sure if my taxes are done right, but at this point since I been passed on by so many agents. Just wanted to get my taxes over with to avoid any more penalty fees.
Date published: 2022-07-28
Rated 5 out of 5 by from Turbotax is awesome It was easier than expected. Long as you have a Lil time and patience your good
Date published: 2022-07-28
Rated 5 out of 5 by from Very Easy to use. Easy, and fast.....to use. I will use it again next year.
Date published: 2022-07-28
Rated 5 out of 5 by from Easy It was a very easy process and it went smoothly. I will use it again
Date published: 2022-07-28
Rated 5 out of 5 by from Thumbs Up for Turbo Tax Been using TurboTax for 5+ years. It has been great and easy for my simple, single returns. Not sure how easy it would be for more complicated returns like home owner deductions, married or business owner but it looks like the layout and options would be easy to navigate.
Date published: 2022-07-28
Rated 5 out of 5 by from Awesome Experience was prompt and accurate. Questions were provided and answered in a timely manner. I would highly recommend the service and will be customer next tax year.
Date published: 2022-07-28
Rated 5 out of 5 by from Outstanding Experience Thank you to Mary and to Ashley for answering all my questions and walking me through the process of getting my returns handled. It was such an easy experience for something that felt like a mountain to climb on my own. Appreciate your detailed explanations and felt like I was able to learn a lot more about filings for an LLC as a business owner.
Date published: 2022-07-28
Rated 5 out of 5 by from Mannn TurboTax has THE BEST customer service. All of the representatives I spoke to were amazing and they helped so much!!! They didn't judge and many of them went to fat lengths to help me with my problems. They kept making helpful suggestions and made sure I got EXACTLY what I needed.
Date published: 2022-07-28
Rated 5 out of 5 by from James did an excellent job!! James was very patient with my questions and gave clear and concise advise, utilizing terms I can understand, taking me through the process step by step. He took great care to ensure I fully understood everything and why he needed information. He's also pretty funny and even took the time to laugh at some of my sarcastic comments. 10 out of 10 stars!!
Date published: 2022-07-28
All TurboTax® Offerings Reviews - Page 106
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Company!!! Easy process and appreciate the free filing and don't have to pay for filing my taxes
Date published: 2022-07-28
Rated 1 out of 5 by from Turbo Tax Live isnt that worth it I had been hopped from agent to agent when April 18, 2022 was near. Many rude and over worked tax agents. I made a complained but they never followed up. I always do m y taxes online and never had a problem until I had to hire a tax expert on Turbo Tax Live. There were 2 discrepancies and 3 tax experts. I'm still not sure if my taxes are done right, but at this point since I been passed on by so many agents. Just wanted to get my taxes over with to avoid any more penalty fees.
Date published: 2022-07-28
Rated 5 out of 5 by from Turbotax is awesome It was easier than expected. Long as you have a Lil time and patience your good
Date published: 2022-07-28
Rated 5 out of 5 by from Very Easy to use. Easy, and fast.....to use. I will use it again next year.
Date published: 2022-07-28
Rated 5 out of 5 by from Easy It was a very easy process and it went smoothly. I will use it again
Date published: 2022-07-28
Rated 5 out of 5 by from Thumbs Up for Turbo Tax Been using TurboTax for 5+ years. It has been great and easy for my simple, single returns. Not sure how easy it would be for more complicated returns like home owner deductions, married or business owner but it looks like the layout and options would be easy to navigate.
Date published: 2022-07-28
Rated 5 out of 5 by from Awesome Experience was prompt and accurate. Questions were provided and answered in a timely manner. I would highly recommend the service and will be customer next tax year.
Date published: 2022-07-28
Rated 5 out of 5 by from Outstanding Experience Thank you to Mary and to Ashley for answering all my questions and walking me through the process of getting my returns handled. It was such an easy experience for something that felt like a mountain to climb on my own. Appreciate your detailed explanations and felt like I was able to learn a lot more about filings for an LLC as a business owner.
Date published: 2022-07-28
Rated 5 out of 5 by from Mannn TurboTax has THE BEST customer service. All of the representatives I spoke to were amazing and they helped so much!!! They didn't judge and many of them went to fat lengths to help me with my problems. They kept making helpful suggestions and made sure I got EXACTLY what I needed.
Date published: 2022-07-28
Rated 5 out of 5 by from James did an excellent job!! James was very patient with my questions and gave clear and concise advise, utilizing terms I can understand, taking me through the process step by step. He took great care to ensure I fully understood everything and why he needed information. He's also pretty funny and even took the time to laugh at some of my sarcastic comments. 10 out of 10 stars!!
Date published: 2022-07-28
All TurboTax® Offerings Reviews - Page 106