TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy Money Good directions and pop up help. Would recommend to others
Date published: 2023-02-23
Rated 2 out of 5 by from Turbotax is not the best I didn't have the easiest time with Turbotax Self-Employed. The prompts are sometimes not easy to understand, there is not enough explanation on some things and it's not easy to navigate to different sections.. I also had to deal with an error with a 1099-NEC -- which for some reason was entered as having "MISSING INFO", except there was no information missing -- I had typed all the info on the form. I had to look up the fix online and get it done which took some time. It seemed like a software glitch. Also, the cost $128 WITH a discount felt like it was way too much for the limited support on TurboTax. The only reason I continued to use it was because I was familiar with the product and interface, having used it before.
Date published: 2023-02-23
Rated 5 out of 5 by from easy peasy lemon squeezy easy peasy lemon squeezy easy peasy lemon squeezy easy peasy lemon squeezy easy peasy lemon squeezy!
Date published: 2023-02-23
Rated 3 out of 5 by from Had a problem I had a problem. I imported all information from a prior year and tried to E file for the first time. My file was rejected for several invalid EIN numbers by the IRS. I checked and all were correct. I was unable to correct them based on the method suggested by Turbo Tax. I had to mail in my returns.
Date published: 2023-02-23
Rated 5 out of 5 by from super for a one person company every are as expected. only a little bit confused even i had a account. it did not ask me paid and go. I have to go intuit website to buy.
Date published: 2023-02-23
Rated 5 out of 5 by from Never disappoints I've been doing my taxes through TurboTax for years at least over 10 years. They've never steered me wrong. Its always easy and seamless. Everything always has a learn more so you can further educate yourself as well as confirm or deny if something applies to you or not. Even when I started my own business and was so nervous about doing my own self employment income, again TurboTax made it easy and there's always the experts there if you need it.
Date published: 2023-02-23
Rated 5 out of 5 by from What a blessing, Kareem was so patient and kind🙂 Awesome🙂, Kareem was so patient and kind, I could hear the smiles of patience in his voice.
Date published: 2023-02-23
Rated 5 out of 5 by from Very Reliable I've been filing using TurboTax for around a decade now. It's always easy to find the answers to questions I have, and easy to file.
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is awesome. Great way to file taxes with no hassle and always someone available to help.
Date published: 2023-02-23
Rated 5 out of 5 by from Very Easy I have done this for years its so easy. It makes doing taxes stress free!
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10492
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Money Good directions and pop up help. Would recommend to others
Date published: 2023-02-23
Rated 2 out of 5 by from Turbotax is not the best I didn't have the easiest time with Turbotax Self-Employed. The prompts are sometimes not easy to understand, there is not enough explanation on some things and it's not easy to navigate to different sections.. I also had to deal with an error with a 1099-NEC -- which for some reason was entered as having "MISSING INFO", except there was no information missing -- I had typed all the info on the form. I had to look up the fix online and get it done which took some time. It seemed like a software glitch. Also, the cost $128 WITH a discount felt like it was way too much for the limited support on TurboTax. The only reason I continued to use it was because I was familiar with the product and interface, having used it before.
Date published: 2023-02-23
Rated 5 out of 5 by from easy peasy lemon squeezy easy peasy lemon squeezy easy peasy lemon squeezy easy peasy lemon squeezy easy peasy lemon squeezy!
Date published: 2023-02-23
Rated 3 out of 5 by from Had a problem I had a problem. I imported all information from a prior year and tried to E file for the first time. My file was rejected for several invalid EIN numbers by the IRS. I checked and all were correct. I was unable to correct them based on the method suggested by Turbo Tax. I had to mail in my returns.
Date published: 2023-02-23
Rated 5 out of 5 by from super for a one person company every are as expected. only a little bit confused even i had a account. it did not ask me paid and go. I have to go intuit website to buy.
Date published: 2023-02-23
Rated 5 out of 5 by from Never disappoints I've been doing my taxes through TurboTax for years at least over 10 years. They've never steered me wrong. Its always easy and seamless. Everything always has a learn more so you can further educate yourself as well as confirm or deny if something applies to you or not. Even when I started my own business and was so nervous about doing my own self employment income, again TurboTax made it easy and there's always the experts there if you need it.
Date published: 2023-02-23
Rated 5 out of 5 by from What a blessing, Kareem was so patient and kind🙂 Awesome🙂, Kareem was so patient and kind, I could hear the smiles of patience in his voice.
Date published: 2023-02-23
Rated 5 out of 5 by from Very Reliable I've been filing using TurboTax for around a decade now. It's always easy to find the answers to questions I have, and easy to file.
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is awesome. Great way to file taxes with no hassle and always someone available to help.
Date published: 2023-02-23
Rated 5 out of 5 by from Very Easy I have done this for years its so easy. It makes doing taxes stress free!
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10492