TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from I reached out and never heard back I have filed my taxes just the last couple years with turbo-tax. This year I qualified for a tax credit that was only available with turbo-tax deluxe. The cost that I was quoted for the deluxe edition, $90, was going to gain me about $110 in tax credit so I thought why not, it's an easy $20. I kept seeing $90 until the moment I pressed purchase and suddenly my receipt was for $140; so that I could qualify for $110?? I was fairly frustrated about it so I searched for like a half an hour to figure out how to get a refund for the product (turns out return/refund is a popular word in tax prep services). I finally found the link to request a refund, filled it out and was told I would hear back in 5-9 business days. Well here we are nearly a month later and no word from them. I'm fairly frustrated about the situation, and will likely just file my own taxes next year. That said the platform is literally very easy to use, but just stick with the free version.
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent It was super fast very easy to file taxes.Give it a shot its free.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Good fast and easy reliable and understandable.....
Date published: 2021-02-27
Rated 4 out of 5 by from I have used Turbo Tax for 20 Years I find Turbo Tax accurate and user friendly. I do not like the fact that I can save my file at will now.
Date published: 2021-02-27
Rated 5 out of 5 by from Here's squirting for you works great! fun,fast,and easy. Just the way I like it!
Date published: 2021-02-27
Rated 5 out of 5 by from Best software I have ever used. I file my own taxes. I have used TurboTax for 20 plus years. Great software.
Date published: 2021-02-27
Rated 5 out of 5 by from great great I have been a customer for several years. just have questions straight forward!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax review Good. Talked to2 people and got online help as well
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is so efficient! I love the features with TurboTax! It is user friendly, informative and thorough. They found lots of places in my taxes where we could receive deductions. I especially like the cost savings compared to other tax experts.
Date published: 2021-02-27
Rated 5 out of 5 by from Makes filing my own taxes easy I've used turbo tax for years now to file my taxes on my own, I've updated to using the deluxe version which, after tax, only costs me $43 and some change. I would highly recommend filing your taxes through them.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10491
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from I reached out and never heard back I have filed my taxes just the last couple years with turbo-tax. This year I qualified for a tax credit that was only available with turbo-tax deluxe. The cost that I was quoted for the deluxe edition, $90, was going to gain me about $110 in tax credit so I thought why not, it's an easy $20. I kept seeing $90 until the moment I pressed purchase and suddenly my receipt was for $140; so that I could qualify for $110?? I was fairly frustrated about it so I searched for like a half an hour to figure out how to get a refund for the product (turns out return/refund is a popular word in tax prep services). I finally found the link to request a refund, filled it out and was told I would hear back in 5-9 business days. Well here we are nearly a month later and no word from them. I'm fairly frustrated about the situation, and will likely just file my own taxes next year. That said the platform is literally very easy to use, but just stick with the free version.
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent It was super fast very easy to file taxes.Give it a shot its free.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Good fast and easy reliable and understandable.....
Date published: 2021-02-27
Rated 4 out of 5 by from I have used Turbo Tax for 20 Years I find Turbo Tax accurate and user friendly. I do not like the fact that I can save my file at will now.
Date published: 2021-02-27
Rated 5 out of 5 by from Here's squirting for you works great! fun,fast,and easy. Just the way I like it!
Date published: 2021-02-27
Rated 5 out of 5 by from Best software I have ever used. I file my own taxes. I have used TurboTax for 20 plus years. Great software.
Date published: 2021-02-27
Rated 5 out of 5 by from great great I have been a customer for several years. just have questions straight forward!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax review Good. Talked to2 people and got online help as well
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is so efficient! I love the features with TurboTax! It is user friendly, informative and thorough. They found lots of places in my taxes where we could receive deductions. I especially like the cost savings compared to other tax experts.
Date published: 2021-02-27
Rated 5 out of 5 by from Makes filing my own taxes easy I've used turbo tax for years now to file my taxes on my own, I've updated to using the deluxe version which, after tax, only costs me $43 and some change. I would highly recommend filing your taxes through them.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10491