TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from easy to use Live tax rep was able to answer question. Will definitely use Turbo Tax next year.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax easy and professional to help you step to step for your tax. will be recommendation to friends
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo tax is awesome It was quick an easy to do showed me step by step what to do
Date published: 2022-03-01
Rated 4 out of 5 by from Great service with honest problems I had a great experience, overall. I really enjoyed the people that I worked with, as they were quite professional and had very cheery dispositions. My only problem came with the system. How are you going to "find someone's perfect match" for a tax professional, and then match them with someone that isn't working at that moment. It seems like the criteria for a perfect match would be someone that is working right now.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is fantastic very easy to use and the step by step process was very intuitive
Date published: 2022-03-01
Rated 5 out of 5 by from Great and easy with tips along the way. I like that it guides you, and saves your information from previous years thus, saving you a lot of time re-entering information. It also gives you tips along the way so you don't miss out on credits and entitlements.
Date published: 2022-03-01
Rated 4 out of 5 by from great job you guys alwyas seem to make me happy thank you for that
Date published: 2022-03-01
Rated 2 out of 5 by from TurboTax needs some work I've had the same issue for the past few years on TurboTax. Line 3 on Form 8995 does not carryforward from the prior year. This software glitch needs to be corrected.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbotax is great! This is my 8th year filing with Turbotax, I got great assistance from 3 different live tax advisors while going through the process and all very very knowledgeable and helpful.
Date published: 2022-03-01
Rated 2 out of 5 by from Not sure I was told I was getting 2800.00 back guaranteed. I took a screenshot of that message off the website. Once I click submit all documents I find out I'm getting 1800.00??.? Why guarantee something you can't guarantee?
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 10491
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use Live tax rep was able to answer question. Will definitely use Turbo Tax next year.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax easy and professional to help you step to step for your tax. will be recommendation to friends
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo tax is awesome It was quick an easy to do showed me step by step what to do
Date published: 2022-03-01
Rated 4 out of 5 by from Great service with honest problems I had a great experience, overall. I really enjoyed the people that I worked with, as they were quite professional and had very cheery dispositions. My only problem came with the system. How are you going to "find someone's perfect match" for a tax professional, and then match them with someone that isn't working at that moment. It seems like the criteria for a perfect match would be someone that is working right now.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is fantastic very easy to use and the step by step process was very intuitive
Date published: 2022-03-01
Rated 5 out of 5 by from Great and easy with tips along the way. I like that it guides you, and saves your information from previous years thus, saving you a lot of time re-entering information. It also gives you tips along the way so you don't miss out on credits and entitlements.
Date published: 2022-03-01
Rated 4 out of 5 by from great job you guys alwyas seem to make me happy thank you for that
Date published: 2022-03-01
Rated 2 out of 5 by from TurboTax needs some work I've had the same issue for the past few years on TurboTax. Line 3 on Form 8995 does not carryforward from the prior year. This software glitch needs to be corrected.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbotax is great! This is my 8th year filing with Turbotax, I got great assistance from 3 different live tax advisors while going through the process and all very very knowledgeable and helpful.
Date published: 2022-03-01
Rated 2 out of 5 by from Not sure I was told I was getting 2800.00 back guaranteed. I took a screenshot of that message off the website. Once I click submit all documents I find out I'm getting 1800.00??.? Why guarantee something you can't guarantee?
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 10491