TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy to use This is my third year using turbo tax and it's very easy and user friendly. If you don't have a certain document, you can close turbo tax and when you re open it, it opens right where you left off!
Date published: 2021-03-31
Rated 4 out of 5 by from Turbotax is great The only problem I had was, when I went to start the State process the system hung up and did nothing no action of any kind, after trying the state several times and having no luck I decided to try something, I went back to end the Federal process again and this time errors were FLAGGED that I did not see the first time. I corrected the errors completed the Federal process started the State process again had no problems completed the process and I'm ready to file. I've used TURBOTAX for years and will continue to do so.
Date published: 2021-03-31
Rated 5 out of 5 by from 12 year customer Still the one! Easy, convenient, secure, reliable, and always accurate!
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Easy Breezy This was far easier to complete than another ap I used last year.
Date published: 2021-03-31
Rated 5 out of 5 by from Easy to File Live expert was very helpful! I also felt the step by step instructions were easy to follow. Thank you
Date published: 2021-03-31
Rated 5 out of 5 by from Easy process I appreciate this online service. Easy to use and help is a chat away.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax Makes Life So Easy TurboTax saved me a ton of money this year and is super easy and convenient to use.
Date published: 2021-03-31
Rated 5 out of 5 by from Easy to use, quick return, have been using for yrs I have used TurboTax for so many years- I think since the first year it came out. I have been self employed a few times over those years and they have a package that covers both personal and self employment taxes. You don't have to pay until you are done and ready to file, so that is nice. There are questions that prompt you along the way and little question marks you can click on throughout that explain in more detail a term or line. I have an Assoc in Acctg from years ago and things change fast- here I can get deductions that are new and avoid mistakes as it checks my math before the final "go". Can't say enough! Much less expensive than hiring an accountant if you have regular people taxes.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo tax is so simple to use Used turbo tax to file my federal and state taxes for 2020, this was my 2nd year in a row using this site and I was very satisfied with the ease of use of this process.
Date published: 2021-03-31
Rated 2 out of 5 by from Nothing but problems for the past 3 years The only reason I give 2 stars is because u have very rude customer service representatives and some that are extremely helpful
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 1050
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use This is my third year using turbo tax and it's very easy and user friendly. If you don't have a certain document, you can close turbo tax and when you re open it, it opens right where you left off!
Date published: 2021-03-31
Rated 4 out of 5 by from Turbotax is great The only problem I had was, when I went to start the State process the system hung up and did nothing no action of any kind, after trying the state several times and having no luck I decided to try something, I went back to end the Federal process again and this time errors were FLAGGED that I did not see the first time. I corrected the errors completed the Federal process started the State process again had no problems completed the process and I'm ready to file. I've used TURBOTAX for years and will continue to do so.
Date published: 2021-03-31
Rated 5 out of 5 by from 12 year customer Still the one! Easy, convenient, secure, reliable, and always accurate!
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Easy Breezy This was far easier to complete than another ap I used last year.
Date published: 2021-03-31
Rated 5 out of 5 by from Easy to File Live expert was very helpful! I also felt the step by step instructions were easy to follow. Thank you
Date published: 2021-03-31
Rated 5 out of 5 by from Easy process I appreciate this online service. Easy to use and help is a chat away.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax Makes Life So Easy TurboTax saved me a ton of money this year and is super easy and convenient to use.
Date published: 2021-03-31
Rated 5 out of 5 by from Easy to use, quick return, have been using for yrs I have used TurboTax for so many years- I think since the first year it came out. I have been self employed a few times over those years and they have a package that covers both personal and self employment taxes. You don't have to pay until you are done and ready to file, so that is nice. There are questions that prompt you along the way and little question marks you can click on throughout that explain in more detail a term or line. I have an Assoc in Acctg from years ago and things change fast- here I can get deductions that are new and avoid mistakes as it checks my math before the final "go". Can't say enough! Much less expensive than hiring an accountant if you have regular people taxes.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo tax is so simple to use Used turbo tax to file my federal and state taxes for 2020, this was my 2nd year in a row using this site and I was very satisfied with the ease of use of this process.
Date published: 2021-03-31
Rated 2 out of 5 by from Nothing but problems for the past 3 years The only reason I give 2 stars is because u have very rude customer service representatives and some that are extremely helpful
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 1050