TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
H Gomez from
Turbo Tax is Great
This was our first time using the full-service option to do our taxes with Turbo Tax, and we had an amazing experience. Judy, Arthur, and Swanna were fantastic!
Date published: 2023-02-23
Rated 4 out of 5 by
Sailing BVI from
TurboTax was great with one exception
TurboTax is a good product for doing your taxes. I was frustrated this year because I accidentally clicked the option to purchase "Turbo Tax Live Expert" and didn't want it. There was no way to undo it even though I tried immediately after hitting enter. I never used the Live Chat feature. If you review my comment when the program asked, "How are you feeling about doing your taxes so far" I mentioned this frustration. Please consider refunding this portion of my charges. Thank You!
Date published: 2023-02-23
Rated 5 out of 5 by
mannyb462 from
Turbo AWESOME
Great experience with Turbo tax. Unfortunately, I am not one to receive a lump sum refund and more than half was taken away from using the live service, which isn't a problem, but unfortunate :(
Date published: 2023-02-23
Rated 5 out of 5 by
Jayhawks7 from
Great
Excellent experience this completing my taxes. Thanks
Date published: 2023-02-23
Rated 4 out of 5 by
voltrons from
Great
Turbo tax was great and easy to use. Straight forward easy for me to understand.
Date published: 2023-02-23
Rated 5 out of 5 by
rick2one4 from
awesome service !!!!
Had a great talk with the agent, very patient and kind. had no problems and everything went perfect .
Date published: 2023-02-23
Rated 5 out of 5 by
Kyuudragon from
Turbo is simple
Turbo tax lets you do things how you want to. Like you can get help if you need it and get your info from the job before.
Date published: 2023-02-23
Rated 4 out of 5 by
NefQueen from
Turbo tax great tool
Easy to do and all possible tax breaks given, thank you!
Date published: 2023-02-23
Rated 5 out of 5 by
Anitaba from
My experience with Turbo tax was great.
My experience was a good one I have a I had the pleasure of working with Victoria. She was friendly and stayed with me throughout my process.
Date published: 2023-02-23
Rated 4 out of 5 by
JKayTayTay from
Name change and processing issues
Because of issues with processing, I had to move finances around, make a new account and re-file. Now my processing is on hold. I have spent both of my days off trying to complete my taxes and now I have to spend another on the phone to try to rectify this. Everyone I have spoken to has been pleasant and helpful but the hiccups in the mobile version have been a stressful nightmare.
All TurboTax® Offerings Reviews - Page 10487
Date published: 2023-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
H Gomez from
Turbo Tax is Great
This was our first time using the full-service option to do our taxes with Turbo Tax, and we had an amazing experience. Judy, Arthur, and Swanna were fantastic!
Date published: 2023-02-23
Rated 4 out of 5 by
Sailing BVI from
TurboTax was great with one exception
TurboTax is a good product for doing your taxes. I was frustrated this year because I accidentally clicked the option to purchase "Turbo Tax Live Expert" and didn't want it. There was no way to undo it even though I tried immediately after hitting enter. I never used the Live Chat feature. If you review my comment when the program asked, "How are you feeling about doing your taxes so far" I mentioned this frustration. Please consider refunding this portion of my charges. Thank You!
Date published: 2023-02-23
Rated 5 out of 5 by
mannyb462 from
Turbo AWESOME
Great experience with Turbo tax. Unfortunately, I am not one to receive a lump sum refund and more than half was taken away from using the live service, which isn't a problem, but unfortunate :(
Date published: 2023-02-23
Rated 5 out of 5 by
Jayhawks7 from
Great
Excellent experience this completing my taxes. Thanks
Date published: 2023-02-23
Rated 4 out of 5 by
voltrons from
Great
Turbo tax was great and easy to use. Straight forward easy for me to understand.
Date published: 2023-02-23
Rated 5 out of 5 by
rick2one4 from
awesome service !!!!
Had a great talk with the agent, very patient and kind. had no problems and everything went perfect .
Date published: 2023-02-23
Rated 5 out of 5 by
Kyuudragon from
Turbo is simple
Turbo tax lets you do things how you want to. Like you can get help if you need it and get your info from the job before.
Date published: 2023-02-23
Rated 4 out of 5 by
NefQueen from
Turbo tax great tool
Easy to do and all possible tax breaks given, thank you!
Date published: 2023-02-23
Rated 5 out of 5 by
Anitaba from
My experience with Turbo tax was great.
My experience was a good one I have a I had the pleasure of working with Victoria. She was friendly and stayed with me throughout my process.
Date published: 2023-02-23
Rated 4 out of 5 by
JKayTayTay from
Name change and processing issues
Because of issues with processing, I had to move finances around, make a new account and re-file. Now my processing is on hold. I have spent both of my days off trying to complete my taxes and now I have to spend another on the phone to try to rectify this. Everyone I have spoken to has been pleasant and helpful but the hiccups in the mobile version have been a stressful nightmare.
All TurboTax® Offerings Reviews - Page 10487
Date published: 2023-02-23