TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great This was our first time using the full-service option to do our taxes with Turbo Tax, and we had an amazing experience. Judy, Arthur, and Swanna were fantastic!
Date published: 2023-02-23
Rated 4 out of 5 by from TurboTax was great with one exception TurboTax is a good product for doing your taxes. I was frustrated this year because I accidentally clicked the option to purchase "Turbo Tax Live Expert" and didn't want it. There was no way to undo it even though I tried immediately after hitting enter. I never used the Live Chat feature. If you review my comment when the program asked, "How are you feeling about doing your taxes so far" I mentioned this frustration. Please consider refunding this portion of my charges. Thank You!
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo AWESOME Great experience with Turbo tax. Unfortunately, I am not one to receive a lump sum refund and more than half was taken away from using the live service, which isn't a problem, but unfortunate :(
Date published: 2023-02-23
Rated 5 out of 5 by from Great Excellent experience this completing my taxes. Thanks
Date published: 2023-02-23
Rated 4 out of 5 by from Great Turbo tax was great and easy to use. Straight forward easy for me to understand.
Date published: 2023-02-23
Rated 5 out of 5 by from awesome service !!!! Had a great talk with the agent, very patient and kind. had no problems and everything went perfect .
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo is simple Turbo tax lets you do things how you want to. Like you can get help if you need it and get your info from the job before.
Date published: 2023-02-23
Rated 4 out of 5 by from Turbo tax great tool Easy to do and all possible tax breaks given, thank you!
Date published: 2023-02-23
Rated 5 out of 5 by from My experience with Turbo tax was great. My experience was a good one I have a I had the pleasure of working with Victoria. She was friendly and stayed with me throughout my process.
Date published: 2023-02-23
Rated 4 out of 5 by from Name change and processing issues Because of issues with processing, I had to move finances around, make a new account and re-file. Now my processing is on hold. I have spent both of my days off trying to complete my taxes and now I have to spend another on the phone to try to rectify this. Everyone I have spoken to has been pleasant and helpful but the hiccups in the mobile version have been a stressful nightmare.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10487
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great This was our first time using the full-service option to do our taxes with Turbo Tax, and we had an amazing experience. Judy, Arthur, and Swanna were fantastic!
Date published: 2023-02-23
Rated 4 out of 5 by from TurboTax was great with one exception TurboTax is a good product for doing your taxes. I was frustrated this year because I accidentally clicked the option to purchase "Turbo Tax Live Expert" and didn't want it. There was no way to undo it even though I tried immediately after hitting enter. I never used the Live Chat feature. If you review my comment when the program asked, "How are you feeling about doing your taxes so far" I mentioned this frustration. Please consider refunding this portion of my charges. Thank You!
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo AWESOME Great experience with Turbo tax. Unfortunately, I am not one to receive a lump sum refund and more than half was taken away from using the live service, which isn't a problem, but unfortunate :(
Date published: 2023-02-23
Rated 5 out of 5 by from Great Excellent experience this completing my taxes. Thanks
Date published: 2023-02-23
Rated 4 out of 5 by from Great Turbo tax was great and easy to use. Straight forward easy for me to understand.
Date published: 2023-02-23
Rated 5 out of 5 by from awesome service !!!! Had a great talk with the agent, very patient and kind. had no problems and everything went perfect .
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo is simple Turbo tax lets you do things how you want to. Like you can get help if you need it and get your info from the job before.
Date published: 2023-02-23
Rated 4 out of 5 by from Turbo tax great tool Easy to do and all possible tax breaks given, thank you!
Date published: 2023-02-23
Rated 5 out of 5 by from My experience with Turbo tax was great. My experience was a good one I have a I had the pleasure of working with Victoria. She was friendly and stayed with me throughout my process.
Date published: 2023-02-23
Rated 4 out of 5 by from Name change and processing issues Because of issues with processing, I had to move finances around, make a new account and re-file. Now my processing is on hold. I have spent both of my days off trying to complete my taxes and now I have to spend another on the phone to try to rectify this. Everyone I have spoken to has been pleasant and helpful but the hiccups in the mobile version have been a stressful nightmare.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10487