TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax is so easy even a caveman could use it and be successful.
Date published: 2021-02-27
Rated 2 out of 5 by from it gets worse every year I don't know why I even try to use it. Paper is better at this point.
Date published: 2021-02-27
Rated 5 out of 5 by from EASY TO NAVIGATE It was very easy to use, I had no problems, and if i did have questions they were quickly answered.
Date published: 2021-02-27
Rated 5 out of 5 by from You guys are great I am so glad I am able to do this myself and save money by not paying someone else to do it. I love that you have my previous information and can download documents needed from my financial institutions. Makes it so easy. The check questions to be sure everything is accounted for is awesome.
Date published: 2021-02-27
Rated 1 out of 5 by from Overpriced Every 5 minutes it will find a way to charge you more money.
Date published: 2021-02-27
Rated 1 out of 5 by from Was very annoying and lengthy process This was the first year I have had trouble completing my taxes. There were so many unnecessary questions that did not apply to me the previous 4 years completing my taxes. I have lived in 2 different states over both 2019 and 2020 and did not have trouble last year. Very disappointed with the time it took this year.
Date published: 2021-02-27
Rated 4 out of 5 by from Worked well and straight forward, I did engage an online help to find the correct installment sale forms. She was helpful but had to solicit input from her supervisor to find the correct form (6252) also.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is awesome excellent!! will do it every year with turbo tax yayy
Date published: 2021-02-27
Rated 4 out of 5 by from Longtime user We've used Turbotax for years. My only complaint is not being able to get a lessor product as our needs changed. It's very easy to input your information in and I love how the information stays year after year. The questions are thorough. I just wish that as our taxes get easier we would be able to downgrade our initial product and be offered the upgrade during processing.
Date published: 2021-02-27
Rated 4 out of 5 by from Great way to file the taxes I like the idea that I can do this myself. Also have support if I need it
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10486
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax is so easy even a caveman could use it and be successful.
Date published: 2021-02-27
Rated 2 out of 5 by from it gets worse every year I don't know why I even try to use it. Paper is better at this point.
Date published: 2021-02-27
Rated 5 out of 5 by from EASY TO NAVIGATE It was very easy to use, I had no problems, and if i did have questions they were quickly answered.
Date published: 2021-02-27
Rated 5 out of 5 by from You guys are great I am so glad I am able to do this myself and save money by not paying someone else to do it. I love that you have my previous information and can download documents needed from my financial institutions. Makes it so easy. The check questions to be sure everything is accounted for is awesome.
Date published: 2021-02-27
Rated 1 out of 5 by from Overpriced Every 5 minutes it will find a way to charge you more money.
Date published: 2021-02-27
Rated 1 out of 5 by from Was very annoying and lengthy process This was the first year I have had trouble completing my taxes. There were so many unnecessary questions that did not apply to me the previous 4 years completing my taxes. I have lived in 2 different states over both 2019 and 2020 and did not have trouble last year. Very disappointed with the time it took this year.
Date published: 2021-02-27
Rated 4 out of 5 by from Worked well and straight forward, I did engage an online help to find the correct installment sale forms. She was helpful but had to solicit input from her supervisor to find the correct form (6252) also.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is awesome excellent!! will do it every year with turbo tax yayy
Date published: 2021-02-27
Rated 4 out of 5 by from Longtime user We've used Turbotax for years. My only complaint is not being able to get a lessor product as our needs changed. It's very easy to input your information in and I love how the information stays year after year. The questions are thorough. I just wish that as our taxes get easier we would be able to downgrade our initial product and be offered the upgrade during processing.
Date published: 2021-02-27
Rated 4 out of 5 by from Great way to file the taxes I like the idea that I can do this myself. Also have support if I need it
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10486