TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Easy workout Everything's easy and if you have any questions and doubt, there's explanation to go to.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Helps me so much! Turbo tax helped me file my taxes for the first time on my own. I usually send them to a CPA. This program was great! It was so easy and simple! 10/10 would definitely recommend!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax worked as expected! Acceptable, it works and was FREE! Acceptable, it works and was FREE!
Date published: 2021-05-17
Rated 4 out of 5 by from Great until I encountered Reject Code IND-031-4 I've been using TT for over 20 years, and last year (2019) was the first year I filed late. This year, when I went to e-file my 2020 return I encountered Reject Code IND-031-4. The error stated that my AGI (Adjusted Gross Income) was incorrect. I verified my AGI by going to the IRS site and could not determine why it was failing. The Product did not help guide me to a solution, but one of the Experts, CatinaT1, had the following in one of her posts. "Filed late last year after mid-November or your return was processed after that time—try entering 0" I entered "0" and it worked. Prior to that, I felt lost, confused, and frustrated. I expect that TT would track when I submitted in 2019, and since there wasn't a record of submission (I filed by paper in late November), TT would have suggested this to me after my return was rejected.
Date published: 2021-05-17
Rated 4 out of 5 by from So Easy to complete The software walked you right through everyone; could not have been easier.
Date published: 2021-05-17
Rated 1 out of 5 by from Charging people to file is not ok I have used turbotax for 8 years now and have never had to pay, but now all of the sudden I do? Charging people who are just doing the bare minimum and not having any exemptions just to file is a sham! Given the state of the U.S. right now there should ALWAYS be a free option regardless of what exemptions people have.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax has always been great Turbotax has always been great and easy to work with
Date published: 2021-05-17
Rated 3 out of 5 by from Tax Review A straight forward experience. Only a minimum amount of trouble.
Date published: 2021-05-17
Rated 5 out of 5 by from turbo is fast and easy turbo tax made it very simple for me to file my own taxes!
Date published: 2021-05-17
Rated 4 out of 5 by from 1116 foreign tax credit The Foreign Tax credit part should be easier to do. The 1099-B has the information. The program should ask for this and fill out the 1116 etc without all the detailed instructions and warnings about how to fill it out properly.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1049
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy workout Everything's easy and if you have any questions and doubt, there's explanation to go to.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Helps me so much! Turbo tax helped me file my taxes for the first time on my own. I usually send them to a CPA. This program was great! It was so easy and simple! 10/10 would definitely recommend!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax worked as expected! Acceptable, it works and was FREE! Acceptable, it works and was FREE!
Date published: 2021-05-17
Rated 4 out of 5 by from Great until I encountered Reject Code IND-031-4 I've been using TT for over 20 years, and last year (2019) was the first year I filed late. This year, when I went to e-file my 2020 return I encountered Reject Code IND-031-4. The error stated that my AGI (Adjusted Gross Income) was incorrect. I verified my AGI by going to the IRS site and could not determine why it was failing. The Product did not help guide me to a solution, but one of the Experts, CatinaT1, had the following in one of her posts. "Filed late last year after mid-November or your return was processed after that time—try entering 0" I entered "0" and it worked. Prior to that, I felt lost, confused, and frustrated. I expect that TT would track when I submitted in 2019, and since there wasn't a record of submission (I filed by paper in late November), TT would have suggested this to me after my return was rejected.
Date published: 2021-05-17
Rated 4 out of 5 by from So Easy to complete The software walked you right through everyone; could not have been easier.
Date published: 2021-05-17
Rated 1 out of 5 by from Charging people to file is not ok I have used turbotax for 8 years now and have never had to pay, but now all of the sudden I do? Charging people who are just doing the bare minimum and not having any exemptions just to file is a sham! Given the state of the U.S. right now there should ALWAYS be a free option regardless of what exemptions people have.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax has always been great Turbotax has always been great and easy to work with
Date published: 2021-05-17
Rated 3 out of 5 by from Tax Review A straight forward experience. Only a minimum amount of trouble.
Date published: 2021-05-17
Rated 5 out of 5 by from turbo is fast and easy turbo tax made it very simple for me to file my own taxes!
Date published: 2021-05-17
Rated 4 out of 5 by from 1116 foreign tax credit The Foreign Tax credit part should be easier to do. The 1099-B has the information. The program should ask for this and fill out the 1116 etc without all the detailed instructions and warnings about how to fill it out properly.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1049