TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is just excellent I am so grateful to use your service, I am so happy I did it with you guys, I've just learned how to do my taxes with your help and excellent support, THANK YOU!!!!
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS THE GREATEST Turbo Tax is easy to use, step by step detail instruction.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is good, but my phone call was AMAZING The website is pretty great, but the personal attention of my phone representative is unparalleled.
Date published: 2021-02-28
Rated 4 out of 5 by from Wait times and question helping 1st person was awesome, that helped me. The 2nd person only could tell me what the rule said but could not tell me why Turbo could not answer why I had to get a paper check from my state, and just gave me a dispute contsct with my state. No reason why I should be receiving one instead of auto refund to account. Wait times were 20 minutes for each person.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Instructions are easy to follow and very informative.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to use Easy to use and it's free. Will use again next year.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is really great and easy to use. I like how user friendly Turbo Tax is. All steps are explained in detail. They check and triple check everyone's work.
Date published: 2021-02-28
Rated 5 out of 5 by from Satisfied Customer TurboTax is easy to use. There are step by step instructions. E-mails keep you up to date with your refund status
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is Amazin Quick and Easy with no hassle and all the help you could think of.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is great I like that I can walk through everything myself, and that it gives you tons of prompts to make sure you are on the right path. This year I did need quick assistance and the chat feature is nice. I ended up getting a call from the helper who had a cool screen-share feature to quickly and painlessly guide me through what I messed up. Really impressed!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10480
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is just excellent I am so grateful to use your service, I am so happy I did it with you guys, I've just learned how to do my taxes with your help and excellent support, THANK YOU!!!!
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS THE GREATEST Turbo Tax is easy to use, step by step detail instruction.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is good, but my phone call was AMAZING The website is pretty great, but the personal attention of my phone representative is unparalleled.
Date published: 2021-02-28
Rated 4 out of 5 by from Wait times and question helping 1st person was awesome, that helped me. The 2nd person only could tell me what the rule said but could not tell me why Turbo could not answer why I had to get a paper check from my state, and just gave me a dispute contsct with my state. No reason why I should be receiving one instead of auto refund to account. Wait times were 20 minutes for each person.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Instructions are easy to follow and very informative.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to use Easy to use and it's free. Will use again next year.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is really great and easy to use. I like how user friendly Turbo Tax is. All steps are explained in detail. They check and triple check everyone's work.
Date published: 2021-02-28
Rated 5 out of 5 by from Satisfied Customer TurboTax is easy to use. There are step by step instructions. E-mails keep you up to date with your refund status
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is Amazin Quick and Easy with no hassle and all the help you could think of.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is great I like that I can walk through everything myself, and that it gives you tons of prompts to make sure you are on the right path. This year I did need quick assistance and the chat feature is nice. I ended up getting a call from the helper who had a cool screen-share feature to quickly and painlessly guide me through what I messed up. Really impressed!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10480