TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Amazing and Easy to use! O.M.G. This is so handy as can be!! It made my return super easy and fun! Thank you for creating this application/website. :)
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax is great The employees are very nice and helpful. I’ve been using them for over 5 years now and will not go anywhere else.
Date published: 2023-02-23
Rated 5 out of 5 by from Very simple and user friendly I Enjoy using turbo tax because they make filing taxes less intimidating and simple for new filers
Date published: 2023-02-23
Rated 5 out of 5 by from amazing the fastest ive ever gotten my taxes done Great options to choose from. quickest tax software i have ever used!
Date published: 2023-02-23
Rated 5 out of 5 by from Quick and Painless Simple to use and better than paying for someone else to do it. Anyone should be able to use this.
Date published: 2023-02-23
Rated 5 out of 5 by from wonderfully easy Easy to ask questions, and quick responses using online chat
Date published: 2023-02-23
Rated 1 out of 5 by from Poor help I called in to ask about the payment method. The lady was more concerned with sharing the screen than answering my questions.
Date published: 2023-02-23
Rated 3 out of 5 by from TurboTax, this might be my last year using you... I used to love this service, but as they get bigger they are less honest and up front with their fees. It was not made clear there would be a $39 fee for using my tax return. I only noticed because the cost was $199 when I got to the end and I was expecting $160. It was itemized when I went back, but not clear when I chose that option. Also, their prices vary greatly from their website. I saw prices that fluctuated by about $100. Just because I'm getting money back for my taxes, doesn't mean you can take advantage of me. Just be consistent and up front with your pricing. Oh, and I was forced to upgrade because I had "Stock" I mean yeah, I had like $500 that I made, and I was super simple to fill out. I get that it is a service and I could file for free with paper, but just be up front. I am seriously considering this being my last year using TurboTax and I've used it for about 18 years!
Date published: 2023-02-23
Rated 5 out of 5 by from turbo tax is excellent turbo tax has never let us down.turbo made a complex return smooth as both my CPA PASSED this year 2022.
Date published: 2023-02-23
Rated 5 out of 5 by from Easy Easy to use. Easy program to help. Answer questions fast.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10475
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing and Easy to use! O.M.G. This is so handy as can be!! It made my return super easy and fun! Thank you for creating this application/website. :)
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax is great The employees are very nice and helpful. I’ve been using them for over 5 years now and will not go anywhere else.
Date published: 2023-02-23
Rated 5 out of 5 by from Very simple and user friendly I Enjoy using turbo tax because they make filing taxes less intimidating and simple for new filers
Date published: 2023-02-23
Rated 5 out of 5 by from amazing the fastest ive ever gotten my taxes done Great options to choose from. quickest tax software i have ever used!
Date published: 2023-02-23
Rated 5 out of 5 by from Quick and Painless Simple to use and better than paying for someone else to do it. Anyone should be able to use this.
Date published: 2023-02-23
Rated 5 out of 5 by from wonderfully easy Easy to ask questions, and quick responses using online chat
Date published: 2023-02-23
Rated 1 out of 5 by from Poor help I called in to ask about the payment method. The lady was more concerned with sharing the screen than answering my questions.
Date published: 2023-02-23
Rated 3 out of 5 by from TurboTax, this might be my last year using you... I used to love this service, but as they get bigger they are less honest and up front with their fees. It was not made clear there would be a $39 fee for using my tax return. I only noticed because the cost was $199 when I got to the end and I was expecting $160. It was itemized when I went back, but not clear when I chose that option. Also, their prices vary greatly from their website. I saw prices that fluctuated by about $100. Just because I'm getting money back for my taxes, doesn't mean you can take advantage of me. Just be consistent and up front with your pricing. Oh, and I was forced to upgrade because I had "Stock" I mean yeah, I had like $500 that I made, and I was super simple to fill out. I get that it is a service and I could file for free with paper, but just be up front. I am seriously considering this being my last year using TurboTax and I've used it for about 18 years!
Date published: 2023-02-23
Rated 5 out of 5 by from turbo tax is excellent turbo tax has never let us down.turbo made a complex return smooth as both my CPA PASSED this year 2022.
Date published: 2023-02-23
Rated 5 out of 5 by from Easy Easy to use. Easy program to help. Answer questions fast.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10475