TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
SamuelDSh from
Amazing and Easy to use!
O.M.G. This is so handy as can be!! It made my return super easy and fun! Thank you for creating this application/website. :)
Date published: 2023-02-23
Rated 5 out of 5 by
Nicks24 from
Turbo tax is great
The employees are very nice and helpful. I’ve been using them for over 5 years now and will not go anywhere else.
Date published: 2023-02-23
Rated 5 out of 5 by
DTDELAW from
Very simple and user friendly
I Enjoy using turbo tax because they make filing taxes less intimidating and simple for new filers
Date published: 2023-02-23
Rated 5 out of 5 by
Anjellyca33 from
amazing the fastest ive ever gotten my taxes done
Great options to choose from. quickest tax software i have ever used!
Date published: 2023-02-23
Rated 5 out of 5 by
Josh F from
Quick and Painless
Simple to use and better than paying for someone else to do it. Anyone should be able to use this.
Date published: 2023-02-23
Rated 5 out of 5 by
RobinSpa from
wonderfully easy
Easy to ask questions, and quick responses using online chat
Date published: 2023-02-23
Rated 1 out of 5 by
K Anomaly from
Poor help
I called in to ask about the payment method. The lady was more concerned with sharing the screen than answering my questions.
Date published: 2023-02-23
Rated 3 out of 5 by
TeamSK2009 from
TurboTax, this might be my last year using you...
I used to love this service, but as they get bigger they are less honest and up front with their fees. It was not made clear there would be a $39 fee for using my tax return. I only noticed because the cost was $199 when I got to the end and I was expecting $160. It was itemized when I went back, but not clear when I chose that option. Also, their prices vary greatly from their website. I saw prices that fluctuated by about $100. Just because I'm getting money back for my taxes, doesn't mean you can take advantage of me. Just be consistent and up front with your pricing. Oh, and I was forced to upgrade because I had "Stock" I mean yeah, I had like $500 that I made, and I was super simple to fill out. I get that it is a service and I could file for free with paper, but just be up front. I am seriously considering this being my last year using TurboTax and I've used it for about 18 years!
Date published: 2023-02-23
Rated 5 out of 5 by
will 46 from
turbo tax is excellent
turbo tax has never let us down.turbo made a complex return smooth as both my CPA PASSED this year 2022.
Date published: 2023-02-23
Rated 5 out of 5 by
CammyG from
Easy
Easy to use. Easy program to help. Answer questions fast.
All TurboTax® Offerings Reviews - Page 10475
Date published: 2023-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SamuelDSh from
Amazing and Easy to use!
O.M.G. This is so handy as can be!! It made my return super easy and fun! Thank you for creating this application/website. :)
Date published: 2023-02-23
Rated 5 out of 5 by
Nicks24 from
Turbo tax is great
The employees are very nice and helpful. I’ve been using them for over 5 years now and will not go anywhere else.
Date published: 2023-02-23
Rated 5 out of 5 by
DTDELAW from
Very simple and user friendly
I Enjoy using turbo tax because they make filing taxes less intimidating and simple for new filers
Date published: 2023-02-23
Rated 5 out of 5 by
Anjellyca33 from
amazing the fastest ive ever gotten my taxes done
Great options to choose from. quickest tax software i have ever used!
Date published: 2023-02-23
Rated 5 out of 5 by
Josh F from
Quick and Painless
Simple to use and better than paying for someone else to do it. Anyone should be able to use this.
Date published: 2023-02-23
Rated 5 out of 5 by
RobinSpa from
wonderfully easy
Easy to ask questions, and quick responses using online chat
Date published: 2023-02-23
Rated 1 out of 5 by
K Anomaly from
Poor help
I called in to ask about the payment method. The lady was more concerned with sharing the screen than answering my questions.
Date published: 2023-02-23
Rated 3 out of 5 by
TeamSK2009 from
TurboTax, this might be my last year using you...
I used to love this service, but as they get bigger they are less honest and up front with their fees. It was not made clear there would be a $39 fee for using my tax return. I only noticed because the cost was $199 when I got to the end and I was expecting $160. It was itemized when I went back, but not clear when I chose that option. Also, their prices vary greatly from their website. I saw prices that fluctuated by about $100. Just because I'm getting money back for my taxes, doesn't mean you can take advantage of me. Just be consistent and up front with your pricing. Oh, and I was forced to upgrade because I had "Stock" I mean yeah, I had like $500 that I made, and I was super simple to fill out. I get that it is a service and I could file for free with paper, but just be up front. I am seriously considering this being my last year using TurboTax and I've used it for about 18 years!
Date published: 2023-02-23
Rated 5 out of 5 by
will 46 from
turbo tax is excellent
turbo tax has never let us down.turbo made a complex return smooth as both my CPA PASSED this year 2022.
Date published: 2023-02-23
Rated 5 out of 5 by
CammyG from
Easy
Easy to use. Easy program to help. Answer questions fast.
All TurboTax® Offerings Reviews - Page 10475
Date published: 2023-02-23