TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Turbo Tax Live? I had a little more going on with my taxes this year than previous years, so I was excited when I saw the "Live" Assisted Deluxe option. As I figured, I had questions when I got to withdrawing retirement, 401k etc. Unfortunately, the "Live" help seemed to only be prepared to explain system information, not offer guidance on filing taxes. The agent was responsive, and it didn't take very long for them to connect. He just didn't answer the questions I asked. Maybe I had the wrong understanding...
Date published: 2023-02-24
Rated 5 out of 5 by from Easy to Use Easy to use. Clear instructions. Have been using for years
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is fast and easy I’ve used turbo for several years now and absolutely love it. It’s simple, it’s fast and so easy to use. Highly recommend!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is the Best! Fast, easy and helpful assistance! I will continue to use Turbo Tax every year!
Date published: 2023-02-24
Rated 5 out of 5 by from Great customer support filing 2022 Fed taxes - The TurboTax representative was outstanding! The young lady who helped was thorough, pleasant, clear, and highly structured. In less than 10 minutes my remaining question was answered and my taxes were filed.
Date published: 2023-02-24
Rated 5 out of 5 by from Wonderful Product Turbotax is a game changer. Fantastic company and makes it so easy.
Date published: 2023-02-24
Rated 4 out of 5 by from Could be better your I bond limits don't match those on treasurydirect.gov for MFJ. You only allow one option (i.e. No Option) when you ask if I want to update.
Date published: 2023-02-24
Rated 5 out of 5 by from Always on Turbo Been using Turbo Tax for 8 years now and probably wont go anywhere else.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax very user friendly, I like it very much I've been using Turbo Tax for number of years and it feels so good to use it, I like the race track this year also, amazing !
Date published: 2023-02-24
Rated 2 out of 5 by from Not the best Return I think turbotax is great, but it is not free or cheap. $150 went to turbotax just so I could file a simple return. $69 (Fed), $39 (state) and another $39 for e-filing. I wouldn't say that I got the best deal and the constant requests to upcharge for other services was annoying.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10472
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax Live? I had a little more going on with my taxes this year than previous years, so I was excited when I saw the "Live" Assisted Deluxe option. As I figured, I had questions when I got to withdrawing retirement, 401k etc. Unfortunately, the "Live" help seemed to only be prepared to explain system information, not offer guidance on filing taxes. The agent was responsive, and it didn't take very long for them to connect. He just didn't answer the questions I asked. Maybe I had the wrong understanding...
Date published: 2023-02-24
Rated 5 out of 5 by from Easy to Use Easy to use. Clear instructions. Have been using for years
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is fast and easy I’ve used turbo for several years now and absolutely love it. It’s simple, it’s fast and so easy to use. Highly recommend!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is the Best! Fast, easy and helpful assistance! I will continue to use Turbo Tax every year!
Date published: 2023-02-24
Rated 5 out of 5 by from Great customer support filing 2022 Fed taxes - The TurboTax representative was outstanding! The young lady who helped was thorough, pleasant, clear, and highly structured. In less than 10 minutes my remaining question was answered and my taxes were filed.
Date published: 2023-02-24
Rated 5 out of 5 by from Wonderful Product Turbotax is a game changer. Fantastic company and makes it so easy.
Date published: 2023-02-24
Rated 4 out of 5 by from Could be better your I bond limits don't match those on treasurydirect.gov for MFJ. You only allow one option (i.e. No Option) when you ask if I want to update.
Date published: 2023-02-24
Rated 5 out of 5 by from Always on Turbo Been using Turbo Tax for 8 years now and probably wont go anywhere else.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax very user friendly, I like it very much I've been using Turbo Tax for number of years and it feels so good to use it, I like the race track this year also, amazing !
Date published: 2023-02-24
Rated 2 out of 5 by from Not the best Return I think turbotax is great, but it is not free or cheap. $150 went to turbotax just so I could file a simple return. $69 (Fed), $39 (state) and another $39 for e-filing. I wouldn't say that I got the best deal and the constant requests to upcharge for other services was annoying.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10472