TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax Business Pretty Good, Not Great The step-by-step process is easy to complete. In the Deductions section, some of the categories can be explained better. Most importantly, the QuickBooks import does not work without the desktop app. Since the desktop app is discontinued, it is now impossible to import QuickBooks data into TurboTax using QuickBooks online. I called in to TurboTax and QuickBooks; both representatives confirmed this is correct. It is a big problem. Also, it is not MAC compatible.
Date published: 2021-05-17
Rated 5 out of 5 by from WOW! So great! IWho likes doing their taxes? honestly, I have been so intimidated and have spent years and years paying services or begging friends for help. The last few years I have been able to use Turbo Tax and it just gets easier and easier as they improve! I can't believe I was so scared to do them before. Turbo Tax has shown me that I GOT THIS! Not afraid to do my taxes anymore and I'm sure next year will be just as easy. THANKS TURBO TAX!!!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is great Turbotax walks me through everything and I feel confident I understand and am doing it accurately.
Date published: 2021-05-17
Rated 5 out of 5 by from Very good for free. Years (almost decades) ago, I strayed from Turbo Tax because the software was buggy and the state version (which was not inexpensive) didn't even walking you through the steps. It just literally said "enter the information from your state forms". I'm happy to report that in recent years, this has been dramatically improved. Now, even the free federal and state versions do an excellent job of gathering your information and walking you through each step. It is honestly as good as the paid version that I've used from other major companies. Thank you, Turbo Tax! NOTE: I'm sure that their money is made from sharing your information with companies for advertising purposes, but that is clearly stated up front, so I don't have a problem with it.
Date published: 2021-05-17
Rated 1 out of 5 by from The purchase of an additional state is terrible... Purchasing a second state and lack of human support to assist is the reason that I don't intend to use Turbo Tax ever again...
Date published: 2021-05-17
Rated 3 out of 5 by from state filing got stuck Filing my state returns and an error was input due to unclear directions. Updated the error but it wouldn't repair. Therefore, system would not let me efile. I had to print and mail it in.
Date published: 2021-05-17
Rated 4 out of 5 by from don't like to re-input my purchase activation Did not like to have to re-input my activation code every time I went back to the tax return. I had to call to get the number and although the person I spoke to was helpful, getting to a live person is a total pain.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax review I found the intereface to be smooth and easy to use. Not sure if I fully understand what I am doing at every step, though. Maybe could have some explanations for basic entries. Most information is for the out of ordinary income sources or tax breaks
Date published: 2021-05-17
Rated 5 out of 5 by from Thay know their stuff I found Turbo Tax very to use which took much of the anxiety out of filing.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great I had a pleasant experience with Turbo tax and plan to use them again next year.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1048
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax Business Pretty Good, Not Great The step-by-step process is easy to complete. In the Deductions section, some of the categories can be explained better. Most importantly, the QuickBooks import does not work without the desktop app. Since the desktop app is discontinued, it is now impossible to import QuickBooks data into TurboTax using QuickBooks online. I called in to TurboTax and QuickBooks; both representatives confirmed this is correct. It is a big problem. Also, it is not MAC compatible.
Date published: 2021-05-17
Rated 5 out of 5 by from WOW! So great! IWho likes doing their taxes? honestly, I have been so intimidated and have spent years and years paying services or begging friends for help. The last few years I have been able to use Turbo Tax and it just gets easier and easier as they improve! I can't believe I was so scared to do them before. Turbo Tax has shown me that I GOT THIS! Not afraid to do my taxes anymore and I'm sure next year will be just as easy. THANKS TURBO TAX!!!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is great Turbotax walks me through everything and I feel confident I understand and am doing it accurately.
Date published: 2021-05-17
Rated 5 out of 5 by from Very good for free. Years (almost decades) ago, I strayed from Turbo Tax because the software was buggy and the state version (which was not inexpensive) didn't even walking you through the steps. It just literally said "enter the information from your state forms". I'm happy to report that in recent years, this has been dramatically improved. Now, even the free federal and state versions do an excellent job of gathering your information and walking you through each step. It is honestly as good as the paid version that I've used from other major companies. Thank you, Turbo Tax! NOTE: I'm sure that their money is made from sharing your information with companies for advertising purposes, but that is clearly stated up front, so I don't have a problem with it.
Date published: 2021-05-17
Rated 1 out of 5 by from The purchase of an additional state is terrible... Purchasing a second state and lack of human support to assist is the reason that I don't intend to use Turbo Tax ever again...
Date published: 2021-05-17
Rated 3 out of 5 by from state filing got stuck Filing my state returns and an error was input due to unclear directions. Updated the error but it wouldn't repair. Therefore, system would not let me efile. I had to print and mail it in.
Date published: 2021-05-17
Rated 4 out of 5 by from don't like to re-input my purchase activation Did not like to have to re-input my activation code every time I went back to the tax return. I had to call to get the number and although the person I spoke to was helpful, getting to a live person is a total pain.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax review I found the intereface to be smooth and easy to use. Not sure if I fully understand what I am doing at every step, though. Maybe could have some explanations for basic entries. Most information is for the out of ordinary income sources or tax breaks
Date published: 2021-05-17
Rated 5 out of 5 by from Thay know their stuff I found Turbo Tax very to use which took much of the anxiety out of filing.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great I had a pleasant experience with Turbo tax and plan to use them again next year.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1048