TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Full Service
Rated 4 out of 5 by
tinamarie2022 from
Gets the job done
I appreciate the ease of filling in the fields and answering basic questions, however, there are some questions in the review portion that are not as easy to answer, especially those pertaining to specific schedules that are not easy to access. We had to call a tax expert for help to get through those sections. She was helpful and able to answer our questions. We like to use Turbo Tax so we can independently file our taxes but we do wish it was a little cheaper.
Date published: 2022-04-16
Rated 4 out of 5 by
JDSRCAS from
Worked, with help from chat agent
Worked, with help from chat agent, who was excellent
Date published: 2022-04-16
Rated 5 out of 5 by
Maisie1018 from
TurboTax is GREAT!
I needed the help of two Tax Assistants as I suffer from some memory issues. They were knowledgeable in their respective fields.
Date published: 2022-04-16
Rated 2 out of 5 by
Not my year from
Data format error found AFTER hit Transfer button
A W2 data entry error (/) after a no error review of my tax forms and I hit the Transfer tax forms button. This should have been caught when I entered the W2.
Date published: 2022-04-16
Rated 5 out of 5 by
bongsmarge from
fantastic service
The online expert was great, knew exactly what i needed to get done. Helped me finish my return in less than 10 minutes and explained why i was stuck and showed me how he fixed it.
Date published: 2022-04-16
Rated 3 out of 5 by
john 3636 from
takes too long, causes too much stress
asks for info not relative. business questions not relative
Date published: 2022-04-16
Rated 5 out of 5 by
mreding11 from
Great product!
I've used TurboTax for over 10 years now and it's a great product. Intuitive, easy, and continues to make improvements that enhance the customer experience.
Date published: 2022-04-16
Rated 5 out of 5 by
Helen Wu from
Great
Accurate and fast. help a lot. give your hint to find your answer.
Date published: 2022-04-16
Rated 5 out of 5 by
PAYTON426 from
TURBO TAX IS EASY. GREAT PRODUCT
EASY SETUP AND WALK THROUGH DRIECTIONS WERE VERY USER FRIENDLY, NOT IN LEGALEEZ.
Date published: 2022-04-16
Rated 5 out of 5 by
Pink fluffy bunny from
Makes doing your taxes a breeze
Super easy to file. Helps you every step of the way
All TurboTax® Offerings Reviews - Page 1048
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
tinamarie2022 from
Gets the job done
I appreciate the ease of filling in the fields and answering basic questions, however, there are some questions in the review portion that are not as easy to answer, especially those pertaining to specific schedules that are not easy to access. We had to call a tax expert for help to get through those sections. She was helpful and able to answer our questions. We like to use Turbo Tax so we can independently file our taxes but we do wish it was a little cheaper.
Date published: 2022-04-16
Rated 4 out of 5 by
JDSRCAS from
Worked, with help from chat agent
Worked, with help from chat agent, who was excellent
Date published: 2022-04-16
Rated 5 out of 5 by
Maisie1018 from
TurboTax is GREAT!
I needed the help of two Tax Assistants as I suffer from some memory issues. They were knowledgeable in their respective fields.
Date published: 2022-04-16
Rated 2 out of 5 by
Not my year from
Data format error found AFTER hit Transfer button
A W2 data entry error (/) after a no error review of my tax forms and I hit the Transfer tax forms button. This should have been caught when I entered the W2.
Date published: 2022-04-16
Rated 5 out of 5 by
bongsmarge from
fantastic service
The online expert was great, knew exactly what i needed to get done. Helped me finish my return in less than 10 minutes and explained why i was stuck and showed me how he fixed it.
Date published: 2022-04-16
Rated 3 out of 5 by
john 3636 from
takes too long, causes too much stress
asks for info not relative. business questions not relative
Date published: 2022-04-16
Rated 5 out of 5 by
mreding11 from
Great product!
I've used TurboTax for over 10 years now and it's a great product. Intuitive, easy, and continues to make improvements that enhance the customer experience.
Date published: 2022-04-16
Rated 5 out of 5 by
Helen Wu from
Great
Accurate and fast. help a lot. give your hint to find your answer.
Date published: 2022-04-16
Rated 5 out of 5 by
PAYTON426 from
TURBO TAX IS EASY. GREAT PRODUCT
EASY SETUP AND WALK THROUGH DRIECTIONS WERE VERY USER FRIENDLY, NOT IN LEGALEEZ.
Date published: 2022-04-16
Rated 5 out of 5 by
Pink fluffy bunny from
Makes doing your taxes a breeze
Super easy to file. Helps you every step of the way
All TurboTax® Offerings Reviews - Page 1048
Date published: 2022-04-16