TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Gets the job done I appreciate the ease of filling in the fields and answering basic questions, however, there are some questions in the review portion that are not as easy to answer, especially those pertaining to specific schedules that are not easy to access. We had to call a tax expert for help to get through those sections. She was helpful and able to answer our questions. We like to use Turbo Tax so we can independently file our taxes but we do wish it was a little cheaper.
Date published: 2022-04-16
Rated 4 out of 5 by from Worked, with help from chat agent Worked, with help from chat agent, who was excellent
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is GREAT! I needed the help of two Tax Assistants as I suffer from some memory issues. They were knowledgeable in their respective fields.
Date published: 2022-04-16
Rated 2 out of 5 by from Data format error found AFTER hit Transfer button A W2 data entry error (/) after a no error review of my tax forms and I hit the Transfer tax forms button. This should have been caught when I entered the W2.
Date published: 2022-04-16
Rated 5 out of 5 by from fantastic service The online expert was great, knew exactly what i needed to get done. Helped me finish my return in less than 10 minutes and explained why i was stuck and showed me how he fixed it.
Date published: 2022-04-16
Rated 3 out of 5 by from takes too long, causes too much stress asks for info not relative. business questions not relative
Date published: 2022-04-16
Rated 5 out of 5 by from Great product! I've used TurboTax for over 10 years now and it's a great product. Intuitive, easy, and continues to make improvements that enhance the customer experience.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Accurate and fast. help a lot. give your hint to find your answer.
Date published: 2022-04-16
Rated 5 out of 5 by from TURBO TAX IS EASY. GREAT PRODUCT EASY SETUP AND WALK THROUGH DRIECTIONS WERE VERY USER FRIENDLY, NOT IN LEGALEEZ.
Date published: 2022-04-16
Rated 5 out of 5 by from Makes doing your taxes a breeze Super easy to file. Helps you every step of the way
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1048
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Gets the job done I appreciate the ease of filling in the fields and answering basic questions, however, there are some questions in the review portion that are not as easy to answer, especially those pertaining to specific schedules that are not easy to access. We had to call a tax expert for help to get through those sections. She was helpful and able to answer our questions. We like to use Turbo Tax so we can independently file our taxes but we do wish it was a little cheaper.
Date published: 2022-04-16
Rated 4 out of 5 by from Worked, with help from chat agent Worked, with help from chat agent, who was excellent
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is GREAT! I needed the help of two Tax Assistants as I suffer from some memory issues. They were knowledgeable in their respective fields.
Date published: 2022-04-16
Rated 2 out of 5 by from Data format error found AFTER hit Transfer button A W2 data entry error (/) after a no error review of my tax forms and I hit the Transfer tax forms button. This should have been caught when I entered the W2.
Date published: 2022-04-16
Rated 5 out of 5 by from fantastic service The online expert was great, knew exactly what i needed to get done. Helped me finish my return in less than 10 minutes and explained why i was stuck and showed me how he fixed it.
Date published: 2022-04-16
Rated 3 out of 5 by from takes too long, causes too much stress asks for info not relative. business questions not relative
Date published: 2022-04-16
Rated 5 out of 5 by from Great product! I've used TurboTax for over 10 years now and it's a great product. Intuitive, easy, and continues to make improvements that enhance the customer experience.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Accurate and fast. help a lot. give your hint to find your answer.
Date published: 2022-04-16
Rated 5 out of 5 by from TURBO TAX IS EASY. GREAT PRODUCT EASY SETUP AND WALK THROUGH DRIECTIONS WERE VERY USER FRIENDLY, NOT IN LEGALEEZ.
Date published: 2022-04-16
Rated 5 out of 5 by from Makes doing your taxes a breeze Super easy to file. Helps you every step of the way
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1048