TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax is great!!! Very Easy and the CPA that helped me was very easy to talk to and work with. I will use Turbo Tax again.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax worked exceedingly well I engaged with Ken and he was always there with assistance and kept me informed as we moved through the turbo tax process
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax makes it easy! It's great that Turbo Tax walks me thru potential areas that I wouldn't think of reviewing and has a flow that works with easy navigation to review/change as I go.
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax is great turbo tax is simple to use i was nervous at first ...but once i started.... it ended up being easy to follow
Date published: 2022-04-11
Rated 2 out of 5 by from 2021 turbotax software horrible!! 4 of the 5 returns done were rejected saying the AGI or Pin was incorrect but it wasn.t, not all of the transfer infor was entered, it did not allow any corrections, so we all had to mail our returns, we could have saved the cost of the software!! disappointed never had this happen in the twenty years i have been using turbotax
Date published: 2022-04-11
Rated 4 out of 5 by from needs a few things it would be nice to put the taxes due or refund right in top of screen like Turbotax Home and Business. Also when you are sending form 8453-FE to file electronically it says you should see Attachments IN TOP Right but I never see that
Date published: 2022-04-11
Rated 4 out of 5 by from turbo tax works! Its quick for easy returns, mine returns were simple!
Date published: 2022-04-11
Rated 5 out of 5 by from awesome great communication. loved the service and all the help
Date published: 2022-04-11
Rated 5 out of 5 by from efficient and effective. Turbo tax helped me out a lot, this is my first time doing my taxes myself and i enjoyed it.
Date published: 2022-04-11
Rated 3 out of 5 by from Annoying if you work abroad Turbo Tax works if you work abroad, but it's annoying. You have to leave information off of any 1099s so that you do not enter any Foreign Tax Paid until after you have entered your foreign wages and entered the Foreign Tax Credit, then you have to go back in and add in the Foreign Tax Paid fields on the 1099s. It's a major hassle, and if you have a wrong value and have to change anything, then you have to delete forms and do it again (and then type in more than you would have had to the first time). Additionally, you have to go in to the actual forms to enter additional information that's required because TurboTax does not give you a spot to enter it. It's a major hassle. But it does work if you know how to do the work arounds and what to do. I sure wish they would fix this though for us Expats. Then I could give it more stars.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 10470
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is great!!! Very Easy and the CPA that helped me was very easy to talk to and work with. I will use Turbo Tax again.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax worked exceedingly well I engaged with Ken and he was always there with assistance and kept me informed as we moved through the turbo tax process
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax makes it easy! It's great that Turbo Tax walks me thru potential areas that I wouldn't think of reviewing and has a flow that works with easy navigation to review/change as I go.
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax is great turbo tax is simple to use i was nervous at first ...but once i started.... it ended up being easy to follow
Date published: 2022-04-11
Rated 2 out of 5 by from 2021 turbotax software horrible!! 4 of the 5 returns done were rejected saying the AGI or Pin was incorrect but it wasn.t, not all of the transfer infor was entered, it did not allow any corrections, so we all had to mail our returns, we could have saved the cost of the software!! disappointed never had this happen in the twenty years i have been using turbotax
Date published: 2022-04-11
Rated 4 out of 5 by from needs a few things it would be nice to put the taxes due or refund right in top of screen like Turbotax Home and Business. Also when you are sending form 8453-FE to file electronically it says you should see Attachments IN TOP Right but I never see that
Date published: 2022-04-11
Rated 4 out of 5 by from turbo tax works! Its quick for easy returns, mine returns were simple!
Date published: 2022-04-11
Rated 5 out of 5 by from awesome great communication. loved the service and all the help
Date published: 2022-04-11
Rated 5 out of 5 by from efficient and effective. Turbo tax helped me out a lot, this is my first time doing my taxes myself and i enjoyed it.
Date published: 2022-04-11
Rated 3 out of 5 by from Annoying if you work abroad Turbo Tax works if you work abroad, but it's annoying. You have to leave information off of any 1099s so that you do not enter any Foreign Tax Paid until after you have entered your foreign wages and entered the Foreign Tax Credit, then you have to go back in and add in the Foreign Tax Paid fields on the 1099s. It's a major hassle, and if you have a wrong value and have to change anything, then you have to delete forms and do it again (and then type in more than you would have had to the first time). Additionally, you have to go in to the actual forms to enter additional information that's required because TurboTax does not give you a spot to enter it. It's a major hassle. But it does work if you know how to do the work arounds and what to do. I sure wish they would fix this though for us Expats. Then I could give it more stars.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 10470