TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
VRanch from
Turbotax is great!!!
Very Easy and the CPA that helped me was very easy to talk to and work with. I will use Turbo Tax again.
Date published: 2022-04-11
Rated 5 out of 5 by
Delta 141 from
TurboTax worked exceedingly well
I engaged with Ken and he was always there with assistance and kept me informed as we moved through the turbo tax process
Date published: 2022-04-11
Rated 5 out of 5 by
Janc78 from
Turbo Tax makes it easy!
It's great that Turbo Tax walks me thru potential areas that I wouldn't think of reviewing and has a flow that works with easy navigation to review/change as I go.
Date published: 2022-04-11
Rated 5 out of 5 by
jaybe49 from
turbo tax is great
turbo tax is simple to use i was nervous at first ...but once i started.... it ended up being easy to follow
Date published: 2022-04-11
Rated 2 out of 5 by
Ceejay60 from
2021 turbotax software horrible!!
4 of the 5 returns done were rejected saying the AGI or Pin was incorrect but it wasn.t, not all of the transfer infor was entered, it did not allow any corrections, so we all had to mail our returns, we could have saved the cost of the software!! disappointed never had this happen in the twenty years i have been using turbotax
Date published: 2022-04-11
Rated 4 out of 5 by
scottjl from
needs a few things
it would be nice to put the taxes due or refund right in top of screen like Turbotax Home and Business. Also when you are sending form 8453-FE to file electronically it says you should see Attachments IN TOP Right but I never see that
Date published: 2022-04-11
Rated 4 out of 5 by
reremo from
turbo tax works!
Its quick for easy returns, mine returns were simple!
Date published: 2022-04-11
Rated 5 out of 5 by
mtlda123 from
awesome
great communication. loved the service and all the help
Date published: 2022-04-11
Rated 5 out of 5 by
CBROOKS38 from
efficient and effective.
Turbo tax helped me out a lot, this is my first time doing my taxes myself and i enjoyed it.
Date published: 2022-04-11
Rated 3 out of 5 by
Fed Baby from
Annoying if you work abroad
Turbo Tax works if you work abroad, but it's annoying. You have to leave information off of any 1099s so that you do not enter any Foreign Tax Paid until after you have entered your foreign wages and entered the Foreign Tax Credit, then you have to go back in and add in the Foreign Tax Paid fields on the 1099s. It's a major hassle, and if you have a wrong value and have to change anything, then you have to delete forms and do it again (and then type in more than you would have had to the first time). Additionally, you have to go in to the actual forms to enter additional information that's required because TurboTax does not give you a spot to enter it. It's a major hassle. But it does work if you know how to do the work arounds and what to do. I sure wish they would fix this though for us Expats. Then I could give it more stars.
All TurboTax® Offerings Reviews - Page 10470
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
VRanch from
Turbotax is great!!!
Very Easy and the CPA that helped me was very easy to talk to and work with. I will use Turbo Tax again.
Date published: 2022-04-11
Rated 5 out of 5 by
Delta 141 from
TurboTax worked exceedingly well
I engaged with Ken and he was always there with assistance and kept me informed as we moved through the turbo tax process
Date published: 2022-04-11
Rated 5 out of 5 by
Janc78 from
Turbo Tax makes it easy!
It's great that Turbo Tax walks me thru potential areas that I wouldn't think of reviewing and has a flow that works with easy navigation to review/change as I go.
Date published: 2022-04-11
Rated 5 out of 5 by
jaybe49 from
turbo tax is great
turbo tax is simple to use i was nervous at first ...but once i started.... it ended up being easy to follow
Date published: 2022-04-11
Rated 2 out of 5 by
Ceejay60 from
2021 turbotax software horrible!!
4 of the 5 returns done were rejected saying the AGI or Pin was incorrect but it wasn.t, not all of the transfer infor was entered, it did not allow any corrections, so we all had to mail our returns, we could have saved the cost of the software!! disappointed never had this happen in the twenty years i have been using turbotax
Date published: 2022-04-11
Rated 4 out of 5 by
scottjl from
needs a few things
it would be nice to put the taxes due or refund right in top of screen like Turbotax Home and Business. Also when you are sending form 8453-FE to file electronically it says you should see Attachments IN TOP Right but I never see that
Date published: 2022-04-11
Rated 4 out of 5 by
reremo from
turbo tax works!
Its quick for easy returns, mine returns were simple!
Date published: 2022-04-11
Rated 5 out of 5 by
mtlda123 from
awesome
great communication. loved the service and all the help
Date published: 2022-04-11
Rated 5 out of 5 by
CBROOKS38 from
efficient and effective.
Turbo tax helped me out a lot, this is my first time doing my taxes myself and i enjoyed it.
Date published: 2022-04-11
Rated 3 out of 5 by
Fed Baby from
Annoying if you work abroad
Turbo Tax works if you work abroad, but it's annoying. You have to leave information off of any 1099s so that you do not enter any Foreign Tax Paid until after you have entered your foreign wages and entered the Foreign Tax Credit, then you have to go back in and add in the Foreign Tax Paid fields on the 1099s. It's a major hassle, and if you have a wrong value and have to change anything, then you have to delete forms and do it again (and then type in more than you would have had to the first time). Additionally, you have to go in to the actual forms to enter additional information that's required because TurboTax does not give you a spot to enter it. It's a major hassle. But it does work if you know how to do the work arounds and what to do. I sure wish they would fix this though for us Expats. Then I could give it more stars.
All TurboTax® Offerings Reviews - Page 10470
Date published: 2022-04-11