TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is awesome It is easy to use and quick, that's why I use them every year.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Is A Great Way To File Your Tax Return Turbo Tax Is Fast, Easy to Use, & Has Great Customer Support. I Had To Contact Them With An Issue I Had & Talked To A Customer Support Representative. He Was Polite, Very Professional, Answered All My Questions, & Resolved My Issue In A Timely Manner.
Date published: 2021-02-28
Rated 5 out of 5 by from Live help was great! I had a question about a name change and the tax expert called me even though it was past normal business hours. Got me the answer I needed in just a few minutes.
Date published: 2021-02-28
Rated 5 out of 5 by from it it very helpful you were and have been very helpful through this whole experience
Date published: 2021-02-28
Rated 5 out of 5 by from Very detailed, excellent online help. Good experience, very detailed and explain definitions well. Excellent online help when stuck. Fairly quick when doing it yourself if you have limited experience in filing.
Date published: 2021-02-28
Rated 5 out of 5 by from Perfect for first-time users! This was my first time using TurboTax, let alone filing taxes in general. I had Michael and Hannah to help me the whole time, it was truly a blessing. I highly recommend this website!!
Date published: 2021-02-28
Rated 2 out of 5 by from Pricing I probably will not use Turbo Tax anymore.... By the time I pay all the fees I am receving a return of under $60. If someone is under a certain amount your fees should allow them to get more of the return than YOU.
Date published: 2021-02-28
Rated 5 out of 5 by from Several Years with Turbo Tax I have used Turbo Tax for several years, never had a problems. Easy and walks you through it all.
Date published: 2021-02-28
Rated 5 out of 5 by from 6 Years Strong I love how easy Turbo Tax makes it!! With all that we have endeavored this year.... WHEW... I was not ready to file. But WE got it done.
Date published: 2021-02-28
Rated 4 out of 5 by from Lengthy, but helpful! I had two issues this year that required chat assistance. I waited less than 10 minutes both times and had great help! The service and protections are a tad expensive for my taste, but I did it from the comfort of my couch within an hour.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10470
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome It is easy to use and quick, that's why I use them every year.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Is A Great Way To File Your Tax Return Turbo Tax Is Fast, Easy to Use, & Has Great Customer Support. I Had To Contact Them With An Issue I Had & Talked To A Customer Support Representative. He Was Polite, Very Professional, Answered All My Questions, & Resolved My Issue In A Timely Manner.
Date published: 2021-02-28
Rated 5 out of 5 by from Live help was great! I had a question about a name change and the tax expert called me even though it was past normal business hours. Got me the answer I needed in just a few minutes.
Date published: 2021-02-28
Rated 5 out of 5 by from it it very helpful you were and have been very helpful through this whole experience
Date published: 2021-02-28
Rated 5 out of 5 by from Very detailed, excellent online help. Good experience, very detailed and explain definitions well. Excellent online help when stuck. Fairly quick when doing it yourself if you have limited experience in filing.
Date published: 2021-02-28
Rated 5 out of 5 by from Perfect for first-time users! This was my first time using TurboTax, let alone filing taxes in general. I had Michael and Hannah to help me the whole time, it was truly a blessing. I highly recommend this website!!
Date published: 2021-02-28
Rated 2 out of 5 by from Pricing I probably will not use Turbo Tax anymore.... By the time I pay all the fees I am receving a return of under $60. If someone is under a certain amount your fees should allow them to get more of the return than YOU.
Date published: 2021-02-28
Rated 5 out of 5 by from Several Years with Turbo Tax I have used Turbo Tax for several years, never had a problems. Easy and walks you through it all.
Date published: 2021-02-28
Rated 5 out of 5 by from 6 Years Strong I love how easy Turbo Tax makes it!! With all that we have endeavored this year.... WHEW... I was not ready to file. But WE got it done.
Date published: 2021-02-28
Rated 4 out of 5 by from Lengthy, but helpful! I had two issues this year that required chat assistance. I waited less than 10 minutes both times and had great help! The service and protections are a tad expensive for my taste, but I did it from the comfort of my couch within an hour.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10470