TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from An Issue This Year Things generally go smoothly with Turbo, but this year my California state return has been held up, due to an issue with one of the forms. I'm hoping to find out shortly if the state has accepted my re-submitted form.
Date published: 2021-02-27
Rated 3 out of 5 by from Review When I did my taxes, there were a lot of little items from 1099 to review even though I imported the data.Caused unnecessary time. Also, asked me about 1099 R. I did not have a distribution unlike 2019 because RMD was not required in 2020. However, program kept asking me about this. Grrrrr! Also, the cost was $190 which is about 40% of what I pay an EA so the price is getting to the point that I will consider an EA and avoid the frustration of doing my taxes with Turbo..
Date published: 2021-02-27
Rated 5 out of 5 by from Geat Great easy to use. Will use again. fast and effient
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax helps simplify the filing process. I enjoy the simplicity of this program and would recommend it to my friends.
Date published: 2021-02-27
Rated 3 out of 5 by from Hidden Fees There was zero disclaimer in regards to the $40 fee in paying for the upgrade through my return. Then upon realizing it, i was unable to change my payment option. My only option was to restart my entire return from scratch. There's no reason why anyone shouldn't be able to change their payment option. I appreciate this program, but that's a huge red stain on you for me. Thanks for the waste of time/money.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax Review Was very easy to use, time spent was minimal, enjoyable experience!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax awesome and easy Super easy, everything spelled out. I loved it, no tax experience needed
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax for me It was easy for me to do. But I always thought it was free. That was a shock. but it answered my questions.
Date published: 2021-02-27
Rated 5 out of 5 by from Highly recomend Super easy to file. I was a bit intimidated to file taxes since it was my first time but I did it no problem and it helped me find money that I would have not gotten otherwise.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Tool Easy to use, guide you through the process, easy to understand.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10467
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from An Issue This Year Things generally go smoothly with Turbo, but this year my California state return has been held up, due to an issue with one of the forms. I'm hoping to find out shortly if the state has accepted my re-submitted form.
Date published: 2021-02-27
Rated 3 out of 5 by from Review When I did my taxes, there were a lot of little items from 1099 to review even though I imported the data.Caused unnecessary time. Also, asked me about 1099 R. I did not have a distribution unlike 2019 because RMD was not required in 2020. However, program kept asking me about this. Grrrrr! Also, the cost was $190 which is about 40% of what I pay an EA so the price is getting to the point that I will consider an EA and avoid the frustration of doing my taxes with Turbo..
Date published: 2021-02-27
Rated 5 out of 5 by from Geat Great easy to use. Will use again. fast and effient
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax helps simplify the filing process. I enjoy the simplicity of this program and would recommend it to my friends.
Date published: 2021-02-27
Rated 3 out of 5 by from Hidden Fees There was zero disclaimer in regards to the $40 fee in paying for the upgrade through my return. Then upon realizing it, i was unable to change my payment option. My only option was to restart my entire return from scratch. There's no reason why anyone shouldn't be able to change their payment option. I appreciate this program, but that's a huge red stain on you for me. Thanks for the waste of time/money.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax Review Was very easy to use, time spent was minimal, enjoyable experience!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax awesome and easy Super easy, everything spelled out. I loved it, no tax experience needed
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax for me It was easy for me to do. But I always thought it was free. That was a shock. but it answered my questions.
Date published: 2021-02-27
Rated 5 out of 5 by from Highly recomend Super easy to file. I was a bit intimidated to file taxes since it was my first time but I did it no problem and it helped me find money that I would have not gotten otherwise.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Tool Easy to use, guide you through the process, easy to understand.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10467