TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I love using the CD. Been using this for years. No problems so far using this application.
Date published: 2023-02-08
Rated 3 out of 5 by from i needed help and did not get it I needed to change my type of Turbo tax version because I was no self employed and it did not let me... so I had to pay more.
Date published: 2023-02-08
Rated 4 out of 5 by from 2022 Tax Turbo Tax is easy to use especially how it get records from financial institations.
Date published: 2023-02-08
Rated 1 out of 5 by from this is the worst tax software out there It took over an hour of having this garbage software making duplicates of all my 1099 documents, and then saying I have to manually enter all my information. I would have saved myself the hassle and used H&R Block
Date published: 2023-02-08
Rated 5 out of 5 by from Way better than TaxAct although my refund federal amount was the same as taxact but my state was significantly higher than what they figured.
Date published: 2023-02-08
Rated 5 out of 5 by from turb0 is great Thank you for creating a great program. It is awesome.
Date published: 2023-02-08
Rated 5 out of 5 by from Very Thorough I have used them for several years and it's been a very simple but thorough experience.
Date published: 2023-02-08
Rated 5 out of 5 by from 4th year with Turbo! I love how user friendly their system is and I feel secure knowing I can ask for help from a tax expert whenever I get stuck on any part of have a question.
Date published: 2023-02-08
Rated 1 out of 5 by from Genuinely so frustrating I've used TurboTax for 4 years now, and while I appreciate the simplicity of filing, this is the first year I've had to deal with a rejected state return. The instructions for refiling were incredibly convoluted and my return says it "looks good" and is ready to refile despite no information having been changed on my end yet. I've restarted my return multiple times trying to remedy the issue by myself and the only help I've found to be useful is coming from everywhere EXCEPT TurboTax's resources and support. Incredibly frustrating that the usefulness of this site falls through the cracks at the very first issue I encounter. Would not recommend.
Date published: 2023-02-08
Rated 5 out of 5 by from Great It was smooth and easy. This was the best taxes experience I've ever had.
Date published: 2023-02-08
All TurboTax® Offerings Reviews - Page 10463
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love using the CD. Been using this for years. No problems so far using this application.
Date published: 2023-02-08
Rated 3 out of 5 by from i needed help and did not get it I needed to change my type of Turbo tax version because I was no self employed and it did not let me... so I had to pay more.
Date published: 2023-02-08
Rated 4 out of 5 by from 2022 Tax Turbo Tax is easy to use especially how it get records from financial institations.
Date published: 2023-02-08
Rated 1 out of 5 by from this is the worst tax software out there It took over an hour of having this garbage software making duplicates of all my 1099 documents, and then saying I have to manually enter all my information. I would have saved myself the hassle and used H&R Block
Date published: 2023-02-08
Rated 5 out of 5 by from Way better than TaxAct although my refund federal amount was the same as taxact but my state was significantly higher than what they figured.
Date published: 2023-02-08
Rated 5 out of 5 by from turb0 is great Thank you for creating a great program. It is awesome.
Date published: 2023-02-08
Rated 5 out of 5 by from Very Thorough I have used them for several years and it's been a very simple but thorough experience.
Date published: 2023-02-08
Rated 5 out of 5 by from 4th year with Turbo! I love how user friendly their system is and I feel secure knowing I can ask for help from a tax expert whenever I get stuck on any part of have a question.
Date published: 2023-02-08
Rated 1 out of 5 by from Genuinely so frustrating I've used TurboTax for 4 years now, and while I appreciate the simplicity of filing, this is the first year I've had to deal with a rejected state return. The instructions for refiling were incredibly convoluted and my return says it "looks good" and is ready to refile despite no information having been changed on my end yet. I've restarted my return multiple times trying to remedy the issue by myself and the only help I've found to be useful is coming from everywhere EXCEPT TurboTax's resources and support. Incredibly frustrating that the usefulness of this site falls through the cracks at the very first issue I encounter. Would not recommend.
Date published: 2023-02-08
Rated 5 out of 5 by from Great It was smooth and easy. This was the best taxes experience I've ever had.
Date published: 2023-02-08
All TurboTax® Offerings Reviews - Page 10463