TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Ease of Use Great experience. I use this every year. If I can do it anyone can!
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome I've been using TurboTax for a few years and it's so convenient easy and just awesome. Takes tye stress of filing taxes away
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo is very fast and easy to use! It has been easy to file with Turbo Tax for many years.
Date published: 2022-02-19
Rated 5 out of 5 by from Simple and awesome I appreciate how simple this is and cant imagine filing any other way
Date published: 2022-02-19
Rated 2 out of 5 by from Salty - not upfront about cost I read each page completely, every Learn More link, and I am absolutely disgusted that it's not until the very end that you show the real cost (triple what you tell people in the beginning) of using your Deluxe services is. This is the 1st time I've ever had to pay for filing taxes and Im almost 40. Ive used TurboTax Freedom edition for several years and before that paper filed myself. I will be looking else where next year. If it wasn't for the inconvenience, I'd go elsewhere this year. Im a new mother and struggling to find time to do anything, even neccessary things like filing taxes. I also need every cent of my refund possible. You showed one cost and then at the end doubled it and charged for each form: Federal and State... fine. Then at the last second before clicking complete, another charge just for agreeing to the fees to be taken out of the refund - which tripled the amount quoted at the beginning. Beyond that, you need to review your Learn more links. The car registration deduction link is confusing about whether its the Property tax bill that you need to get the amount from or the vehicle registration fee.
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome It was easy well walked through easy to understand
Date published: 2022-02-19
Rated 5 out of 5 by from Great service as expected! Taxes can be stressful, but I enjoy using turbo tax from the comfort of home. Great software!
Date published: 2022-02-19
Rated 2 out of 5 by from It just ok It says Federal free and state free for simple returns but I ended up paying like almost $100 to file my taxes with nothing special
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome So easy to use compared to other programs.. tells you if you made a mistake
Date published: 2022-02-19
Rated 2 out of 5 by from Serious issue with your system You need to make sure that your system accurately reflects which Crypto Traders, such as Binance are actually producing 1099 forms, and adjust the alternative upload option for institutions not providing 1099, as Binance does not. Your CSV language needs to match that of the institutions that do not provide 1099, as this is a real hassle to have to figure out the language differences and then manual put in the information. This will cost you a lot of customers if you do not correct this. Millions invest in crypto, and this is only going to grow, and if you cannot ensure your system aligns with that from which you are pulling from people will file with businesses that have that in order.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10459
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Ease of Use Great experience. I use this every year. If I can do it anyone can!
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome I've been using TurboTax for a few years and it's so convenient easy and just awesome. Takes tye stress of filing taxes away
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo is very fast and easy to use! It has been easy to file with Turbo Tax for many years.
Date published: 2022-02-19
Rated 5 out of 5 by from Simple and awesome I appreciate how simple this is and cant imagine filing any other way
Date published: 2022-02-19
Rated 2 out of 5 by from Salty - not upfront about cost I read each page completely, every Learn More link, and I am absolutely disgusted that it's not until the very end that you show the real cost (triple what you tell people in the beginning) of using your Deluxe services is. This is the 1st time I've ever had to pay for filing taxes and Im almost 40. Ive used TurboTax Freedom edition for several years and before that paper filed myself. I will be looking else where next year. If it wasn't for the inconvenience, I'd go elsewhere this year. Im a new mother and struggling to find time to do anything, even neccessary things like filing taxes. I also need every cent of my refund possible. You showed one cost and then at the end doubled it and charged for each form: Federal and State... fine. Then at the last second before clicking complete, another charge just for agreeing to the fees to be taken out of the refund - which tripled the amount quoted at the beginning. Beyond that, you need to review your Learn more links. The car registration deduction link is confusing about whether its the Property tax bill that you need to get the amount from or the vehicle registration fee.
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome It was easy well walked through easy to understand
Date published: 2022-02-19
Rated 5 out of 5 by from Great service as expected! Taxes can be stressful, but I enjoy using turbo tax from the comfort of home. Great software!
Date published: 2022-02-19
Rated 2 out of 5 by from It just ok It says Federal free and state free for simple returns but I ended up paying like almost $100 to file my taxes with nothing special
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome So easy to use compared to other programs.. tells you if you made a mistake
Date published: 2022-02-19
Rated 2 out of 5 by from Serious issue with your system You need to make sure that your system accurately reflects which Crypto Traders, such as Binance are actually producing 1099 forms, and adjust the alternative upload option for institutions not providing 1099, as Binance does not. Your CSV language needs to match that of the institutions that do not provide 1099, as this is a real hassle to have to figure out the language differences and then manual put in the information. This will cost you a lot of customers if you do not correct this. Millions invest in crypto, and this is only going to grow, and if you cannot ensure your system aligns with that from which you are pulling from people will file with businesses that have that in order.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10459