TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
BronR from
Really expensive, not free anymore
It cost me $117 to file my taxes this year. I only got $146 back from my fed refund and california is charging me $15 for taxes, so turbo tax took almost my entire refund. I made less than $10,000 this year, I am a student and I can't afford losing $100, I went through with it because I thought I didn't have another option. I contacted support but they wouldn't issue a refund before I finished filing. I have always used turbo tax but I won't be using turbo tax anymore :(
Date published: 2023-02-07
Rated 1 out of 5 by
null from
TurboTax has gotten worse
Used to be free, now is extremely expensive, for no good discernable reason.
Date published: 2023-02-07
Rated 5 out of 5 by
Lindy1955 from
Turbo Tax
Have used Turbo Tax for the last two years and love it
Date published: 2023-02-07
Rated 5 out of 5 by
JACKKilowatt from
Awesome!
Turbo Tax is an outstanding product and have been using for years.
Date published: 2023-02-07
Rated 5 out of 5 by
Jewel81 from
I Love Turbo Tax!!!
I have been using turbo tax for years now. I have never had a problem with them. All my questions were answered by customer service and they were always nice and understanding for the problem I was having. I Love turbo Tax so much that I have gotten all my family and friends to use them instead of going to other tax companies.
Date published: 2023-02-07
Rated 5 out of 5 by
Jo3229 from
I feel confident using Turbo Tax. It's the best.
New to retirement so had different experience, but Turbo Tax made the experience manageable. Turbo Tax is the expert I rely on. Also, I interacted on chat with Brandie. She explained clearly, pleasant to share screen with and had the fix needed. I appreciated her help.
Date published: 2023-02-07
Rated 5 out of 5 by
Melinda4 from
It is awesome
I spoke with experts twice. They were both very polite, friendly and knowlegeable
Date published: 2023-02-07
Rated 3 out of 5 by
Nanny1717 from
I didn't agree to deluxe
I agreed to a $29 fee, they charged me $78! Not happy! They have never done that to me before. I'm going to call and complain! Otherwise they are great!
Date published: 2023-02-07
Rated 5 out of 5 by
Mr Cherry from
Wonderful job with the help tax preparer Thk U .
Quick and easy Thk U very much for the wonderful help .
Date published: 2023-02-07
Rated 5 out of 5 by
Janookie from
love this website
Fast, easy and so sufficient. I am happy to do my own taxes now
All TurboTax® Offerings Reviews - Page 10459
Date published: 2023-02-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
BronR from
Really expensive, not free anymore
It cost me $117 to file my taxes this year. I only got $146 back from my fed refund and california is charging me $15 for taxes, so turbo tax took almost my entire refund. I made less than $10,000 this year, I am a student and I can't afford losing $100, I went through with it because I thought I didn't have another option. I contacted support but they wouldn't issue a refund before I finished filing. I have always used turbo tax but I won't be using turbo tax anymore :(
Date published: 2023-02-07
Rated 1 out of 5 by
null from
TurboTax has gotten worse
Used to be free, now is extremely expensive, for no good discernable reason.
Date published: 2023-02-07
Rated 5 out of 5 by
Lindy1955 from
Turbo Tax
Have used Turbo Tax for the last two years and love it
Date published: 2023-02-07
Rated 5 out of 5 by
JACKKilowatt from
Awesome!
Turbo Tax is an outstanding product and have been using for years.
Date published: 2023-02-07
Rated 5 out of 5 by
Jewel81 from
I Love Turbo Tax!!!
I have been using turbo tax for years now. I have never had a problem with them. All my questions were answered by customer service and they were always nice and understanding for the problem I was having. I Love turbo Tax so much that I have gotten all my family and friends to use them instead of going to other tax companies.
Date published: 2023-02-07
Rated 5 out of 5 by
Jo3229 from
I feel confident using Turbo Tax. It's the best.
New to retirement so had different experience, but Turbo Tax made the experience manageable. Turbo Tax is the expert I rely on. Also, I interacted on chat with Brandie. She explained clearly, pleasant to share screen with and had the fix needed. I appreciated her help.
Date published: 2023-02-07
Rated 5 out of 5 by
Melinda4 from
It is awesome
I spoke with experts twice. They were both very polite, friendly and knowlegeable
Date published: 2023-02-07
Rated 3 out of 5 by
Nanny1717 from
I didn't agree to deluxe
I agreed to a $29 fee, they charged me $78! Not happy! They have never done that to me before. I'm going to call and complain! Otherwise they are great!
Date published: 2023-02-07
Rated 5 out of 5 by
Mr Cherry from
Wonderful job with the help tax preparer Thk U .
Quick and easy Thk U very much for the wonderful help .
Date published: 2023-02-07
Rated 5 out of 5 by
Janookie from
love this website
Fast, easy and so sufficient. I am happy to do my own taxes now
All TurboTax® Offerings Reviews - Page 10459
Date published: 2023-02-07