TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Really expensive, not free anymore It cost me $117 to file my taxes this year. I only got $146 back from my fed refund and california is charging me $15 for taxes, so turbo tax took almost my entire refund. I made less than $10,000 this year, I am a student and I can't afford losing $100, I went through with it because I thought I didn't have another option. I contacted support but they wouldn't issue a refund before I finished filing. I have always used turbo tax but I won't be using turbo tax anymore :(
Date published: 2023-02-07
Rated 1 out of 5 by from TurboTax has gotten worse Used to be free, now is extremely expensive, for no good discernable reason.
Date published: 2023-02-07
Rated 5 out of 5 by from Turbo Tax Have used Turbo Tax for the last two years and love it
Date published: 2023-02-07
Rated 5 out of 5 by from Awesome! Turbo Tax is an outstanding product and have been using for years.
Date published: 2023-02-07
Rated 5 out of 5 by from I Love Turbo Tax!!! I have been using turbo tax for years now. I have never had a problem with them. All my questions were answered by customer service and they were always nice and understanding for the problem I was having. I Love turbo Tax so much that I have gotten all my family and friends to use them instead of going to other tax companies.
Date published: 2023-02-07
Rated 5 out of 5 by from I feel confident using Turbo Tax. It's the best. New to retirement so had different experience, but Turbo Tax made the experience manageable. Turbo Tax is the expert I rely on. Also, I interacted on chat with Brandie. She explained clearly, pleasant to share screen with and had the fix needed. I appreciated her help.
Date published: 2023-02-07
Rated 5 out of 5 by from It is awesome I spoke with experts twice. They were both very polite, friendly and knowlegeable
Date published: 2023-02-07
Rated 3 out of 5 by from I didn't agree to deluxe I agreed to a $29 fee, they charged me $78! Not happy! They have never done that to me before. I'm going to call and complain! Otherwise they are great!
Date published: 2023-02-07
Rated 5 out of 5 by from Wonderful job with the help tax preparer Thk U . Quick and easy Thk U very much for the wonderful help .
Date published: 2023-02-07
Rated 5 out of 5 by from love this website Fast, easy and so sufficient. I am happy to do my own taxes now
Date published: 2023-02-07
All TurboTax® Offerings Reviews - Page 10459
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Really expensive, not free anymore It cost me $117 to file my taxes this year. I only got $146 back from my fed refund and california is charging me $15 for taxes, so turbo tax took almost my entire refund. I made less than $10,000 this year, I am a student and I can't afford losing $100, I went through with it because I thought I didn't have another option. I contacted support but they wouldn't issue a refund before I finished filing. I have always used turbo tax but I won't be using turbo tax anymore :(
Date published: 2023-02-07
Rated 1 out of 5 by from TurboTax has gotten worse Used to be free, now is extremely expensive, for no good discernable reason.
Date published: 2023-02-07
Rated 5 out of 5 by from Turbo Tax Have used Turbo Tax for the last two years and love it
Date published: 2023-02-07
Rated 5 out of 5 by from Awesome! Turbo Tax is an outstanding product and have been using for years.
Date published: 2023-02-07
Rated 5 out of 5 by from I Love Turbo Tax!!! I have been using turbo tax for years now. I have never had a problem with them. All my questions were answered by customer service and they were always nice and understanding for the problem I was having. I Love turbo Tax so much that I have gotten all my family and friends to use them instead of going to other tax companies.
Date published: 2023-02-07
Rated 5 out of 5 by from I feel confident using Turbo Tax. It's the best. New to retirement so had different experience, but Turbo Tax made the experience manageable. Turbo Tax is the expert I rely on. Also, I interacted on chat with Brandie. She explained clearly, pleasant to share screen with and had the fix needed. I appreciated her help.
Date published: 2023-02-07
Rated 5 out of 5 by from It is awesome I spoke with experts twice. They were both very polite, friendly and knowlegeable
Date published: 2023-02-07
Rated 3 out of 5 by from I didn't agree to deluxe I agreed to a $29 fee, they charged me $78! Not happy! They have never done that to me before. I'm going to call and complain! Otherwise they are great!
Date published: 2023-02-07
Rated 5 out of 5 by from Wonderful job with the help tax preparer Thk U . Quick and easy Thk U very much for the wonderful help .
Date published: 2023-02-07
Rated 5 out of 5 by from love this website Fast, easy and so sufficient. I am happy to do my own taxes now
Date published: 2023-02-07
All TurboTax® Offerings Reviews - Page 10459