TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Spin9406 from
Easy to use
Easy to use and very accurate. I have used for many years now and will continue in the future.
Date published: 2022-02-18
Rated 5 out of 5 by
izzyizzyizzy from
easy and streamlined
greaat for simple tax filing if you are a reegular consumer with straightforward tax needs
Date published: 2022-02-18
Rated 5 out of 5 by
Paid Roc from
Turbo Tax Works
It's easy to use! I filed my Federal and State all at one time. I'm expecting my refund fast.
Date published: 2022-02-18
Rated 5 out of 5 by
Quelita201 from
Awsome
I had trouble doing it by myself but your team went through told me to take some stuff off of my profile even though when they told me to take something’s off and my amount that I was given back dropped $4,000 I was still ok with it
Date published: 2022-02-18
Rated 1 out of 5 by
Ekjldsj from
Unfair fees
I have used TurboTax for YEARS and it is always the easiest way to do things. However. I find it extremely unfair that new fees pop up every year. I don't agree with the fact you can either pay 39$ to file or that and an extra 39$ to take my money out of my return. I really don't think it is fair to make that extra fee!
Date published: 2022-02-18
Rated 5 out of 5 by
Davikarm02 from
Wicked easy!
very easy and straight forward. Detailed explanations and all!
Date published: 2022-02-18
Rated 5 out of 5 by
GETS THE JOB DONE from
ALWAYS DEPENDABLE
TURBO TAX IS SIMPLE AND DEPENDABLE.....................................
Date published: 2022-02-18
Rated 4 out of 5 by
Andy RAM from
Great product, but not great for start/stop filing
The Turbotax software is easy to use and almost dummy proof. However, if you are not savvy on tax filing, you need to have ALL of your documents ready so you can dedicate the 1-2 hours it may take to properly file your taxes. If you start the process and stop in between due to lacking the proper documents, the software will allow you to proceed, but it may be confusing once you return at a later time to fill in the areas you may have skipped. This especially becomes apparent when you perform the filing checks and the software takes you to fillable screenshots of the specific tax forms, where you have to provide accurate numbers, which is completely different (and a little intimidating) from using the friendly software questions that help you fill out the forms (done in the software background). Just my opinion; you may none of these issues if you are tax-saavy.
Date published: 2022-02-18
Rated 4 out of 5 by
EBowm from
Turbo Tax was easy to follow
Overall-satisfied with the process and how smoothly it went. My ONE disappointment was concerning the rate structure. Three times during the process--I was asked "Do you want to upgrade to Premium" and each time I answered NO. When everything was done and ready to file-- the system WOULD NOT LET ME FILE UNLESS I UPGRADED TOO PREMIUM!! Once I upgraded--the return was accepted however upgrading to premium made no difference in my return at all. A determining factor whether I use Turbo Tax again
Date published: 2022-02-18
Rated 5 out of 5 by
Candy2468 from
Easy to Use - Year After Year
I don't mind doing my taxes each year because Turbo Tax makes it quick and easy. Turbo Tax remembers my info. from previous years and asks questions to get me the biggest refund. I totally recommend this product!
All TurboTax® Offerings Reviews - Page 10453
Date published: 2022-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Spin9406 from
Easy to use
Easy to use and very accurate. I have used for many years now and will continue in the future.
Date published: 2022-02-18
Rated 5 out of 5 by
izzyizzyizzy from
easy and streamlined
greaat for simple tax filing if you are a reegular consumer with straightforward tax needs
Date published: 2022-02-18
Rated 5 out of 5 by
Paid Roc from
Turbo Tax Works
It's easy to use! I filed my Federal and State all at one time. I'm expecting my refund fast.
Date published: 2022-02-18
Rated 5 out of 5 by
Quelita201 from
Awsome
I had trouble doing it by myself but your team went through told me to take some stuff off of my profile even though when they told me to take something’s off and my amount that I was given back dropped $4,000 I was still ok with it
Date published: 2022-02-18
Rated 1 out of 5 by
Ekjldsj from
Unfair fees
I have used TurboTax for YEARS and it is always the easiest way to do things. However. I find it extremely unfair that new fees pop up every year. I don't agree with the fact you can either pay 39$ to file or that and an extra 39$ to take my money out of my return. I really don't think it is fair to make that extra fee!
Date published: 2022-02-18
Rated 5 out of 5 by
Davikarm02 from
Wicked easy!
very easy and straight forward. Detailed explanations and all!
Date published: 2022-02-18
Rated 5 out of 5 by
GETS THE JOB DONE from
ALWAYS DEPENDABLE
TURBO TAX IS SIMPLE AND DEPENDABLE.....................................
Date published: 2022-02-18
Rated 4 out of 5 by
Andy RAM from
Great product, but not great for start/stop filing
The Turbotax software is easy to use and almost dummy proof. However, if you are not savvy on tax filing, you need to have ALL of your documents ready so you can dedicate the 1-2 hours it may take to properly file your taxes. If you start the process and stop in between due to lacking the proper documents, the software will allow you to proceed, but it may be confusing once you return at a later time to fill in the areas you may have skipped. This especially becomes apparent when you perform the filing checks and the software takes you to fillable screenshots of the specific tax forms, where you have to provide accurate numbers, which is completely different (and a little intimidating) from using the friendly software questions that help you fill out the forms (done in the software background). Just my opinion; you may none of these issues if you are tax-saavy.
Date published: 2022-02-18
Rated 4 out of 5 by
EBowm from
Turbo Tax was easy to follow
Overall-satisfied with the process and how smoothly it went. My ONE disappointment was concerning the rate structure. Three times during the process--I was asked "Do you want to upgrade to Premium" and each time I answered NO. When everything was done and ready to file-- the system WOULD NOT LET ME FILE UNLESS I UPGRADED TOO PREMIUM!! Once I upgraded--the return was accepted however upgrading to premium made no difference in my return at all. A determining factor whether I use Turbo Tax again
Date published: 2022-02-18
Rated 5 out of 5 by
Candy2468 from
Easy to Use - Year After Year
I don't mind doing my taxes each year because Turbo Tax makes it quick and easy. Turbo Tax remembers my info. from previous years and asks questions to get me the biggest refund. I totally recommend this product!
All TurboTax® Offerings Reviews - Page 10453
Date published: 2022-02-18