TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax Self-employed It walked me right through and was very easy to navigate
Date published: 2022-04-12
Rated 5 out of 5 by from Love it! It’s always been simple and well explained. I would highly recommend to anyone, especially first time users.
Date published: 2022-04-12
Rated 5 out of 5 by from Terrific again It's always been great. This is the first year I engaged a phone review of my return. The advisor was extremely thorough going through my entire return and saved me a few hundred dollars. Very impressed. I
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is amazing I have an amazing experience with turbo tax and the live representative was amazing.
Date published: 2022-04-12
Rated 3 out of 5 by from Y PAY 4 STATE? Ohio state has a 'free' efile. Turbo tax should be free too. - - - especially premium version
Date published: 2022-04-12
Rated 3 out of 5 by from Not great this year I paid extra to have live help, but I never even got an answer to a simple question. I was supposed to have a final review by an expert but I don't think an actual person had any involvement with my return. I often felt like I was trapped a loop, answering this same questions again and again
Date published: 2022-04-12
Rated 5 out of 5 by from Grant is Awesome Grant really helped me through the entire process and provided outstanding service despite my busy schedule. Would highly recommend him!
Date published: 2022-04-12
Rated 2 out of 5 by from Many glitches for the price paid & PAY 4 STATE!!! Using the software is not that difficult BUT when I made a mistake entering information (in one specific case) the software would NOT allow a correction ...no matter how many times (and ways) I tried to delete. ...made a mess of State forms when it transferred the error into the State form.
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo tax is good One of the states I lived in has no state income tax nor State Employer ID number for the DOD. The software was not coded to deal with this.
Date published: 2022-04-12
Rated 5 out of 5 by from I love Turbo tax It's always there for tax's need Thank you for Turbo Tax it's always been there to help me with my tax needs .
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 10452
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Self-employed It walked me right through and was very easy to navigate
Date published: 2022-04-12
Rated 5 out of 5 by from Love it! It’s always been simple and well explained. I would highly recommend to anyone, especially first time users.
Date published: 2022-04-12
Rated 5 out of 5 by from Terrific again It's always been great. This is the first year I engaged a phone review of my return. The advisor was extremely thorough going through my entire return and saved me a few hundred dollars. Very impressed. I
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is amazing I have an amazing experience with turbo tax and the live representative was amazing.
Date published: 2022-04-12
Rated 3 out of 5 by from Y PAY 4 STATE? Ohio state has a 'free' efile. Turbo tax should be free too. - - - especially premium version
Date published: 2022-04-12
Rated 3 out of 5 by from Not great this year I paid extra to have live help, but I never even got an answer to a simple question. I was supposed to have a final review by an expert but I don't think an actual person had any involvement with my return. I often felt like I was trapped a loop, answering this same questions again and again
Date published: 2022-04-12
Rated 5 out of 5 by from Grant is Awesome Grant really helped me through the entire process and provided outstanding service despite my busy schedule. Would highly recommend him!
Date published: 2022-04-12
Rated 2 out of 5 by from Many glitches for the price paid & PAY 4 STATE!!! Using the software is not that difficult BUT when I made a mistake entering information (in one specific case) the software would NOT allow a correction ...no matter how many times (and ways) I tried to delete. ...made a mess of State forms when it transferred the error into the State form.
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo tax is good One of the states I lived in has no state income tax nor State Employer ID number for the DOD. The software was not coded to deal with this.
Date published: 2022-04-12
Rated 5 out of 5 by from I love Turbo tax It's always there for tax's need Thank you for Turbo Tax it's always been there to help me with my tax needs .
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 10452