TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo taxes are great Great experience she was very helpful Will file with turbo taxes next year
Date published: 2023-02-09
Rated 4 out of 5 by from Great Experience! Easy to navigate and made it so easy. I felt like I was walked through every step and questions asked made a lot of sense.
Date published: 2023-02-09
Rated 5 out of 5 by from easy and fast Answering the questions to progress through the forms makes completing your taxes a less bitter pill to swallow. I had a question and had a good conversation with William who helped me with the answer and was pleasant to chat with.
Date published: 2023-02-09
Rated 5 out of 5 by from Turbo Tax is so convenient! Turbo Tax is so convenient & affordable. I liked being able to do it all online and at my own pace in the privacy of my own home.
Date published: 2023-02-09
Rated 5 out of 5 by from awesome my fifth year to use Turbo Tax. Love it more every year
Date published: 2023-02-09
Rated 5 out of 5 by from Turbo tax is awesome Easy to navigate, a bunch of tips!., and advises before continue your tax preparation.
Date published: 2023-02-09
Rated 5 out of 5 by from Turbo Tax Excellent This is my fourth year using Turbo Tax and every year its going easy to do my returns even y I have a errors on my returns they have a great professional experts to help you out and resolve your mistakes, thank you very much to them
Date published: 2023-02-09
Rated 5 out of 5 by from Fast, easy, no mistakes Super super easy this year. Took me 45 min & im getting back even more than I expected & what I was hoping for!!
Date published: 2023-02-09
Rated 3 out of 5 by from don't understand the fees I do not understand why I am charged 3 fees to get my taxes done FREE with Turbo Tax. Why do I pay 39 to have it taken from the total refund? I also had a 30% off code but did not have the option to enter it. Total crap! I will go with H&R Block next year.
Date published: 2023-02-09
Rated 2 out of 5 by from Simple but misleading I really enjoyed how simple it was to use this program. The picture to text feature was really nice. Although these things make it a lot easier to file taxes, when you have deductions and other things that "complicate" your return, you then have to pay to file. Which isn't very well declared as you do these things. It's rough when you have a small return as is and in order to file you have to pay more and more as you go on. I was happy that I was able to submit the return and just move on and that they were willing to deduct the payments required to file with my "complications" easily.
Date published: 2023-02-09
All TurboTax® Offerings Reviews - Page 10446
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo taxes are great Great experience she was very helpful Will file with turbo taxes next year
Date published: 2023-02-09
Rated 4 out of 5 by from Great Experience! Easy to navigate and made it so easy. I felt like I was walked through every step and questions asked made a lot of sense.
Date published: 2023-02-09
Rated 5 out of 5 by from easy and fast Answering the questions to progress through the forms makes completing your taxes a less bitter pill to swallow. I had a question and had a good conversation with William who helped me with the answer and was pleasant to chat with.
Date published: 2023-02-09
Rated 5 out of 5 by from Turbo Tax is so convenient! Turbo Tax is so convenient & affordable. I liked being able to do it all online and at my own pace in the privacy of my own home.
Date published: 2023-02-09
Rated 5 out of 5 by from awesome my fifth year to use Turbo Tax. Love it more every year
Date published: 2023-02-09
Rated 5 out of 5 by from Turbo tax is awesome Easy to navigate, a bunch of tips!., and advises before continue your tax preparation.
Date published: 2023-02-09
Rated 5 out of 5 by from Turbo Tax Excellent This is my fourth year using Turbo Tax and every year its going easy to do my returns even y I have a errors on my returns they have a great professional experts to help you out and resolve your mistakes, thank you very much to them
Date published: 2023-02-09
Rated 5 out of 5 by from Fast, easy, no mistakes Super super easy this year. Took me 45 min & im getting back even more than I expected & what I was hoping for!!
Date published: 2023-02-09
Rated 3 out of 5 by from don't understand the fees I do not understand why I am charged 3 fees to get my taxes done FREE with Turbo Tax. Why do I pay 39 to have it taken from the total refund? I also had a 30% off code but did not have the option to enter it. Total crap! I will go with H&R Block next year.
Date published: 2023-02-09
Rated 2 out of 5 by from Simple but misleading I really enjoyed how simple it was to use this program. The picture to text feature was really nice. Although these things make it a lot easier to file taxes, when you have deductions and other things that "complicate" your return, you then have to pay to file. Which isn't very well declared as you do these things. It's rough when you have a small return as is and in order to file you have to pay more and more as you go on. I was happy that I was able to submit the return and just move on and that they were willing to deduct the payments required to file with my "complications" easily.
Date published: 2023-02-09
All TurboTax® Offerings Reviews - Page 10446