TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Turbo tax is convenient but it isn’t personal to u I like turbo tax I just don’t like that the forms aren’t personal to you for example my e file kept getting rejected because I didn’t receive a 1095A form but I only have a 1095 B and I can’t lie about stuff like that it’s just not my MO but they kept insisting I was missing it this year for some odd reason
Date published: 2022-02-19
Rated 5 out of 5 by from turbotax is awesome. use them every year great use them every year. easy and prompts are great
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax For Me We have used TurboTax now for approximately 10 years and they make the process easy for me with the way they ask the relevant questions as needed. There is HELP always available to answer things when I need it. I do believe we will continue to use this on-line platform.
Date published: 2022-02-19
Rated 5 out of 5 by from Great It was easy to do and I spoke to a live agent it she was amazing. She helped me with all my questions and concerns and was so sweet
Date published: 2022-02-19
Rated 3 out of 5 by from Too expensive I don't understand why your fees have gotten very high I don't make a ton of money.
Date published: 2022-02-19
Rated 2 out of 5 by from Forces you to upgrade Its alright. I just hate that it makes you upgrade when I only had one deduction in a category. Now I gotta pay extra for a bunch of stuff I'm never gonna use. Believe I'll take my business elsewhere next time
Date published: 2022-02-19
Rated 5 out of 5 by from EXCELLENT CUSTOMER SERVICE Lady was very patient with me amazing and I'm truly greatful you have people like her working for Turbo Tax not everybody has the patience and the accuracy to help as much as dhe did
Date published: 2022-02-19
Rated 5 out of 5 by from Lori is the Best! I had a great experience with Lori, my Tax Specialist. Lori responded quickly to my questions and got my complex return completed in just a few days. I will point out that I had a problem with my initial Tax preparer, who did not communicate well. I went to TurboTax support, requested a new Tax Expert, and got Lori within a few minutes. Thank you!
Date published: 2022-02-19
Rated 3 out of 5 by from 1095-A and state forms are confusing completing 1099 form was not intuitive and 1095-A and state forms are confusing
Date published: 2022-02-19
Rated 5 out of 5 by from Turbotax kicks butt Easy, fast, simple to use. My 6th year of using turbotax
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10445
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax is convenient but it isn’t personal to u I like turbo tax I just don’t like that the forms aren’t personal to you for example my e file kept getting rejected because I didn’t receive a 1095A form but I only have a 1095 B and I can’t lie about stuff like that it’s just not my MO but they kept insisting I was missing it this year for some odd reason
Date published: 2022-02-19
Rated 5 out of 5 by from turbotax is awesome. use them every year great use them every year. easy and prompts are great
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax For Me We have used TurboTax now for approximately 10 years and they make the process easy for me with the way they ask the relevant questions as needed. There is HELP always available to answer things when I need it. I do believe we will continue to use this on-line platform.
Date published: 2022-02-19
Rated 5 out of 5 by from Great It was easy to do and I spoke to a live agent it she was amazing. She helped me with all my questions and concerns and was so sweet
Date published: 2022-02-19
Rated 3 out of 5 by from Too expensive I don't understand why your fees have gotten very high I don't make a ton of money.
Date published: 2022-02-19
Rated 2 out of 5 by from Forces you to upgrade Its alright. I just hate that it makes you upgrade when I only had one deduction in a category. Now I gotta pay extra for a bunch of stuff I'm never gonna use. Believe I'll take my business elsewhere next time
Date published: 2022-02-19
Rated 5 out of 5 by from EXCELLENT CUSTOMER SERVICE Lady was very patient with me amazing and I'm truly greatful you have people like her working for Turbo Tax not everybody has the patience and the accuracy to help as much as dhe did
Date published: 2022-02-19
Rated 5 out of 5 by from Lori is the Best! I had a great experience with Lori, my Tax Specialist. Lori responded quickly to my questions and got my complex return completed in just a few days. I will point out that I had a problem with my initial Tax preparer, who did not communicate well. I went to TurboTax support, requested a new Tax Expert, and got Lori within a few minutes. Thank you!
Date published: 2022-02-19
Rated 3 out of 5 by from 1095-A and state forms are confusing completing 1099 form was not intuitive and 1095-A and state forms are confusing
Date published: 2022-02-19
Rated 5 out of 5 by from Turbotax kicks butt Easy, fast, simple to use. My 6th year of using turbotax
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10445