TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to file turbo tax made it easy to file, the live chat was able to answer any of my questions also
Date published: 2022-04-01
Rated 5 out of 5 by from Easy To Use This is my second time using this service and they make it simple and to the point. It walks you through every step especially if you are not a tax wiz. They provide agents if you are unsure or have questions about anything.
Date published: 2022-04-01
Rated 1 out of 5 by from Was not impressed this year. Lot's of glitches on the site, and trouble loading docs from other sources. The upsale efforts are getting aggressive.
Date published: 2022-04-01
Rated 5 out of 5 by from Once again -- TT was excellent! TT is the easiest and most thorough way to do taxes. Every year it gets a little better. My financial situation is medium level complicated - but TT made it a snap!
Date published: 2022-04-01
Rated 3 out of 5 by from not as easy as in the past More complicated, especially in the capital gains section
Date published: 2022-04-01
Rated 1 out of 5 by from Will not be using turbo tax next year. Never allows automatic downloads. Have to enter each line individually. Bought program to efile state for free and at the end wanted to charge me $25.00. No thanks. Never use again
Date published: 2022-04-01
Rated 5 out of 5 by from Really Appreciate Turbo Tax! I am so grateful for Turbo Tax. It really makes filing easy and I've learned so much. Thank you!
Date published: 2022-04-01
Rated 4 out of 5 by from Let them Do it - For Real After having done my own taxes for years, complicated investments made me rethink doing it on my own. After a snag with some cost basis information, I threw in the towel. The assigned expert was fast, friendly, and yes, I could actually speak to them and know she was not a bot.
Date published: 2022-04-01
Rated 5 out of 5 by from Intuitive format It is very easy to file your taxes with Turbo tax. If you run into a problem, there is a quick response, too. Customer care is awesome!
Date published: 2022-04-01
Rated 4 out of 5 by from Overall great! Always use turbo tax. Only thing that could be easier year over year is being able to skip through the deduction checks easier if I already know I want the standard deduction.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 10444
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to file turbo tax made it easy to file, the live chat was able to answer any of my questions also
Date published: 2022-04-01
Rated 5 out of 5 by from Easy To Use This is my second time using this service and they make it simple and to the point. It walks you through every step especially if you are not a tax wiz. They provide agents if you are unsure or have questions about anything.
Date published: 2022-04-01
Rated 1 out of 5 by from Was not impressed this year. Lot's of glitches on the site, and trouble loading docs from other sources. The upsale efforts are getting aggressive.
Date published: 2022-04-01
Rated 5 out of 5 by from Once again -- TT was excellent! TT is the easiest and most thorough way to do taxes. Every year it gets a little better. My financial situation is medium level complicated - but TT made it a snap!
Date published: 2022-04-01
Rated 3 out of 5 by from not as easy as in the past More complicated, especially in the capital gains section
Date published: 2022-04-01
Rated 1 out of 5 by from Will not be using turbo tax next year. Never allows automatic downloads. Have to enter each line individually. Bought program to efile state for free and at the end wanted to charge me $25.00. No thanks. Never use again
Date published: 2022-04-01
Rated 5 out of 5 by from Really Appreciate Turbo Tax! I am so grateful for Turbo Tax. It really makes filing easy and I've learned so much. Thank you!
Date published: 2022-04-01
Rated 4 out of 5 by from Let them Do it - For Real After having done my own taxes for years, complicated investments made me rethink doing it on my own. After a snag with some cost basis information, I threw in the towel. The assigned expert was fast, friendly, and yes, I could actually speak to them and know she was not a bot.
Date published: 2022-04-01
Rated 5 out of 5 by from Intuitive format It is very easy to file your taxes with Turbo tax. If you run into a problem, there is a quick response, too. Customer care is awesome!
Date published: 2022-04-01
Rated 4 out of 5 by from Overall great! Always use turbo tax. Only thing that could be easier year over year is being able to skip through the deduction checks easier if I already know I want the standard deduction.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 10444