TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
CMA0802 from
Easy Peasy Lemon Squeezy
A simple way to do taxes. As long as you gather the information you need ahead of time it's just a matter of working through all the questions and Turbo Tax does the rest for you.
Date published: 2022-04-05
Rated 4 out of 5 by
SKL27 from
TurboTax was perfect!
I used the $29 service to help me file my taxes online. It was so easy!
Date published: 2022-04-05
Rated 4 out of 5 by
filt2 from
turbotax is awsawm
the service was good but communication really not so good
Date published: 2022-04-05
Rated 4 out of 5 by
3kidslater from
Experience I will do again
It was easy to do. They sent a text message so you never miss anything that needs to be done or corrected. And paying fees don’t have to come from your pocket. Less stress
Date published: 2022-04-05
Rated 5 out of 5 by
Simplrton from
Simple
It was easy and fast and a good price would do again
Date published: 2022-04-05
Rated 5 out of 5 by
Incontinent Jellyfish from
Turbo Tax is life-changing
It's the easiest and most fun way to do taxes. I wish every online filing program were as intuitive and engaging as this!
Date published: 2022-04-05
Rated 2 out of 5 by
donlelel from
Quite confusing & cryptic
First off, TurboTax offers so many products that's very easy to pick the wrong one(s) - which I did, because I thought "Home&Business" would be what I needed but apparently that's not the right software if you have an LLC with your wife (even if you file jointly). Secondly, all kinds of inconsistencies, small bugs or terms I didn't understand. Well, whatever.
Date published: 2022-04-05
Rated 2 out of 5 by
NMSTax from
Mediocre product, but switching cost is very high
Every single year, I complete our taxes, and when running the check, TurboTax finds something completely random that I cannot answer because I have insufficient information. Foreign tax credit calculation methodology? I had no idea I had foreign tax credits. It's a different topic but equally maddening every year
Date published: 2022-04-05
Rated 4 out of 5 by
TAUGGIE from
TURBOTAX IS NOT SENIOR FREINDLY.
I SPENT 4 HOURS TRYING TO GET ON LINE WITH A TURBOTAX CD. I CALLED AND A TURBOTAX SPEC. COULDN'T GET ME ON LINE BECAUSEB I WAS LOCKED OUT-TOLD ME TO WAIT A DAY OR TWO AND TRY AGAIN. COULDN'T SO I TALKED TO ANOTHER SPRC. AT T, TAX AFTER ANOTHER HR GOT ON LINE.
Date published: 2022-04-05
Rated 5 out of 5 by
Just 16 from
So easy and really FREE
I am so glad I used Turbo Tax. When they say it's FREE State and Federal returns, that's what they mean. No tricks! Very pleased!!!
All TurboTax® Offerings Reviews - Page 10443
Date published: 2022-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CMA0802 from
Easy Peasy Lemon Squeezy
A simple way to do taxes. As long as you gather the information you need ahead of time it's just a matter of working through all the questions and Turbo Tax does the rest for you.
Date published: 2022-04-05
Rated 4 out of 5 by
SKL27 from
TurboTax was perfect!
I used the $29 service to help me file my taxes online. It was so easy!
Date published: 2022-04-05
Rated 4 out of 5 by
filt2 from
turbotax is awsawm
the service was good but communication really not so good
Date published: 2022-04-05
Rated 4 out of 5 by
3kidslater from
Experience I will do again
It was easy to do. They sent a text message so you never miss anything that needs to be done or corrected. And paying fees don’t have to come from your pocket. Less stress
Date published: 2022-04-05
Rated 5 out of 5 by
Simplrton from
Simple
It was easy and fast and a good price would do again
Date published: 2022-04-05
Rated 5 out of 5 by
Incontinent Jellyfish from
Turbo Tax is life-changing
It's the easiest and most fun way to do taxes. I wish every online filing program were as intuitive and engaging as this!
Date published: 2022-04-05
Rated 2 out of 5 by
donlelel from
Quite confusing & cryptic
First off, TurboTax offers so many products that's very easy to pick the wrong one(s) - which I did, because I thought "Home&Business" would be what I needed but apparently that's not the right software if you have an LLC with your wife (even if you file jointly). Secondly, all kinds of inconsistencies, small bugs or terms I didn't understand. Well, whatever.
Date published: 2022-04-05
Rated 2 out of 5 by
NMSTax from
Mediocre product, but switching cost is very high
Every single year, I complete our taxes, and when running the check, TurboTax finds something completely random that I cannot answer because I have insufficient information. Foreign tax credit calculation methodology? I had no idea I had foreign tax credits. It's a different topic but equally maddening every year
Date published: 2022-04-05
Rated 4 out of 5 by
TAUGGIE from
TURBOTAX IS NOT SENIOR FREINDLY.
I SPENT 4 HOURS TRYING TO GET ON LINE WITH A TURBOTAX CD. I CALLED AND A TURBOTAX SPEC. COULDN'T GET ME ON LINE BECAUSEB I WAS LOCKED OUT-TOLD ME TO WAIT A DAY OR TWO AND TRY AGAIN. COULDN'T SO I TALKED TO ANOTHER SPRC. AT T, TAX AFTER ANOTHER HR GOT ON LINE.
Date published: 2022-04-05
Rated 5 out of 5 by
Just 16 from
So easy and really FREE
I am so glad I used Turbo Tax. When they say it's FREE State and Federal returns, that's what they mean. No tricks! Very pleased!!!
All TurboTax® Offerings Reviews - Page 10443
Date published: 2022-04-05