TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy Peasy Lemon Squeezy A simple way to do taxes. As long as you gather the information you need ahead of time it's just a matter of working through all the questions and Turbo Tax does the rest for you.
Date published: 2022-04-05
Rated 4 out of 5 by from TurboTax was perfect! I used the $29 service to help me file my taxes online. It was so easy!
Date published: 2022-04-05
Rated 4 out of 5 by from turbotax is awsawm the service was good but communication really not so good
Date published: 2022-04-05
Rated 4 out of 5 by from Experience I will do again It was easy to do. They sent a text message so you never miss anything that needs to be done or corrected. And paying fees don’t have to come from your pocket. Less stress
Date published: 2022-04-05
Rated 5 out of 5 by from Simple It was easy and fast and a good price would do again
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is life-changing It's the easiest and most fun way to do taxes. I wish every online filing program were as intuitive and engaging as this!
Date published: 2022-04-05
Rated 2 out of 5 by from Quite confusing & cryptic First off, TurboTax offers so many products that's very easy to pick the wrong one(s) - which I did, because I thought "Home&Business" would be what I needed but apparently that's not the right software if you have an LLC with your wife (even if you file jointly). Secondly, all kinds of inconsistencies, small bugs or terms I didn't understand. Well, whatever.
Date published: 2022-04-05
Rated 2 out of 5 by from Mediocre product, but switching cost is very high Every single year, I complete our taxes, and when running the check, TurboTax finds something completely random that I cannot answer because I have insufficient information. Foreign tax credit calculation methodology? I had no idea I had foreign tax credits. It's a different topic but equally maddening every year
Date published: 2022-04-05
Rated 4 out of 5 by from TURBOTAX IS NOT SENIOR FREINDLY. I SPENT 4 HOURS TRYING TO GET ON LINE WITH A TURBOTAX CD. I CALLED AND A TURBOTAX SPEC. COULDN'T GET ME ON LINE BECAUSEB I WAS LOCKED OUT-TOLD ME TO WAIT A DAY OR TWO AND TRY AGAIN. COULDN'T SO I TALKED TO ANOTHER SPRC. AT T, TAX AFTER ANOTHER HR GOT ON LINE.
Date published: 2022-04-05
Rated 5 out of 5 by from So easy and really FREE I am so glad I used Turbo Tax. When they say it's FREE State and Federal returns, that's what they mean. No tricks! Very pleased!!!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 10443
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy A simple way to do taxes. As long as you gather the information you need ahead of time it's just a matter of working through all the questions and Turbo Tax does the rest for you.
Date published: 2022-04-05
Rated 4 out of 5 by from TurboTax was perfect! I used the $29 service to help me file my taxes online. It was so easy!
Date published: 2022-04-05
Rated 4 out of 5 by from turbotax is awsawm the service was good but communication really not so good
Date published: 2022-04-05
Rated 4 out of 5 by from Experience I will do again It was easy to do. They sent a text message so you never miss anything that needs to be done or corrected. And paying fees don’t have to come from your pocket. Less stress
Date published: 2022-04-05
Rated 5 out of 5 by from Simple It was easy and fast and a good price would do again
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is life-changing It's the easiest and most fun way to do taxes. I wish every online filing program were as intuitive and engaging as this!
Date published: 2022-04-05
Rated 2 out of 5 by from Quite confusing & cryptic First off, TurboTax offers so many products that's very easy to pick the wrong one(s) - which I did, because I thought "Home&Business" would be what I needed but apparently that's not the right software if you have an LLC with your wife (even if you file jointly). Secondly, all kinds of inconsistencies, small bugs or terms I didn't understand. Well, whatever.
Date published: 2022-04-05
Rated 2 out of 5 by from Mediocre product, but switching cost is very high Every single year, I complete our taxes, and when running the check, TurboTax finds something completely random that I cannot answer because I have insufficient information. Foreign tax credit calculation methodology? I had no idea I had foreign tax credits. It's a different topic but equally maddening every year
Date published: 2022-04-05
Rated 4 out of 5 by from TURBOTAX IS NOT SENIOR FREINDLY. I SPENT 4 HOURS TRYING TO GET ON LINE WITH A TURBOTAX CD. I CALLED AND A TURBOTAX SPEC. COULDN'T GET ME ON LINE BECAUSEB I WAS LOCKED OUT-TOLD ME TO WAIT A DAY OR TWO AND TRY AGAIN. COULDN'T SO I TALKED TO ANOTHER SPRC. AT T, TAX AFTER ANOTHER HR GOT ON LINE.
Date published: 2022-04-05
Rated 5 out of 5 by from So easy and really FREE I am so glad I used Turbo Tax. When they say it's FREE State and Federal returns, that's what they mean. No tricks! Very pleased!!!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 10443