TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is always helpful! With a second job added in 2021, TurboTax found the right program for me and helped to explain the steps and deductions.
Date published: 2022-02-19
Rated 1 out of 5 by from Turbo Tax is a great tool to have for taxes Easy and efficent way to do your taxes. Its fast and the customer service was awesome
Date published: 2022-02-19
Rated 3 out of 5 by from Turbo Tax is good The system itself is user friendly and easy to understand but the whole concept of telling you that it is "free" up until the point of actually filing your taxes is a huge turnoff. Went through the whole process of doing it "free" and then spent a total of $156 in fees at the end to actually file my taxes. The transparency of your services should be more clear.
Date published: 2022-02-19
Rated 5 out of 5 by from turbo tax is awesome! Easy and efficient. Always correct and never any issues!
Date published: 2022-02-19
Rated 5 out of 5 by from Super Easy Super Easy to use. Was done in 15 minutes. Couldn't have been any easier to use.
Date published: 2022-02-19
Rated 1 out of 5 by from TurboTax is awful Never was able to talk to a "real" person - wesite never addressed my issues. Help sections were often not on topic. State forms were never ready. Could not efile federal (printed and mailed) - so much for free federal efile, paid to efile state but still haven't been able to file state tax either printed or efile.
Date published: 2022-02-19
Rated 5 out of 5 by from turbo tax is easy to use I have been using TurboTax for almost 6 years. maybe a small issue but no big one so far.
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is simple and easy to use very easy to understand and was nice to have a tax pro every step of the way
Date published: 2022-02-19
Rated 4 out of 5 by from Turbo Tax is Very Helpful This year it went well but I did not get a request to import my 1099DIV. I had to manually enter it leaving me a little uneasy that I might have missed something
Date published: 2022-02-19
Rated 5 out of 5 by from Free File is AWESOME I am an 12 year customer. Absolutely easy and amazing to file both returns in less than 2 hours. Only once have I required a version I paid for to file, and that was pretty quick, too. Thanks for existing, Turbo Tax.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10443
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is always helpful! With a second job added in 2021, TurboTax found the right program for me and helped to explain the steps and deductions.
Date published: 2022-02-19
Rated 1 out of 5 by from Turbo Tax is a great tool to have for taxes Easy and efficent way to do your taxes. Its fast and the customer service was awesome
Date published: 2022-02-19
Rated 3 out of 5 by from Turbo Tax is good The system itself is user friendly and easy to understand but the whole concept of telling you that it is "free" up until the point of actually filing your taxes is a huge turnoff. Went through the whole process of doing it "free" and then spent a total of $156 in fees at the end to actually file my taxes. The transparency of your services should be more clear.
Date published: 2022-02-19
Rated 5 out of 5 by from turbo tax is awesome! Easy and efficient. Always correct and never any issues!
Date published: 2022-02-19
Rated 5 out of 5 by from Super Easy Super Easy to use. Was done in 15 minutes. Couldn't have been any easier to use.
Date published: 2022-02-19
Rated 1 out of 5 by from TurboTax is awful Never was able to talk to a "real" person - wesite never addressed my issues. Help sections were often not on topic. State forms were never ready. Could not efile federal (printed and mailed) - so much for free federal efile, paid to efile state but still haven't been able to file state tax either printed or efile.
Date published: 2022-02-19
Rated 5 out of 5 by from turbo tax is easy to use I have been using TurboTax for almost 6 years. maybe a small issue but no big one so far.
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is simple and easy to use very easy to understand and was nice to have a tax pro every step of the way
Date published: 2022-02-19
Rated 4 out of 5 by from Turbo Tax is Very Helpful This year it went well but I did not get a request to import my 1099DIV. I had to manually enter it leaving me a little uneasy that I might have missed something
Date published: 2022-02-19
Rated 5 out of 5 by from Free File is AWESOME I am an 12 year customer. Absolutely easy and amazing to file both returns in less than 2 hours. Only once have I required a version I paid for to file, and that was pretty quick, too. Thanks for existing, Turbo Tax.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10443