TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is a great system Turbo Tax is very simple to use. Prompts and questions guide you through the process of preparing and filing taxes easily.
Date published: 2021-02-21
Rated 1 out of 5 by from makes you pay even though says free In the middle of doing taxes says i have to do premium. then after i submit it says i was mistakenly told i needed to pay and that it would be refunded on my tax return. my tax return was rejected and i had to resubmit but it was still telling me i have to pay. and not only do i have to pay but then i have to pay double in order to use my tax return to pay for it.
Date published: 2021-02-21
Rated 5 out of 5 by from Quick, EZ and on Your Schedule Turbo Tax guides you step by step by asking you questions that may or may not pertain to you so you don't miss any deductions.
Date published: 2021-02-21
Rated 3 out of 5 by from Turbo Tax 2020 I have been using Turbo Tax since the days of DOS. Each year the quality of the program seems to degrade with issues printing, saving and other tasks. I want to print the Federal to avoid paying Turbo Tax a fee and file electronically for my state which is required. Nothing but issues getting the filing done w/o Turbo Tax trying to reach into my wallet for more fees.
Date published: 2021-02-21
Rated 4 out of 5 by from Great. processed my Mom's Taxes for the fifth year in a row. the process went just fine.
Date published: 2021-02-21
Rated 1 out of 5 by from TurboTax dissapointed me this year I went through a bunch of work to just have to start over. The help took a long time and then left when I wasn't ready. I was doing soemthing else because they were dragging. Waited even longer the next time and then barely even got help. "I can't see your screen" was his reponse. Then all iwas told to do was start over. The server kept crashing before that and wouldn't let me put in the info I asked for. I had to start over for no reason.
Date published: 2021-02-21
Rated 5 out of 5 by from Ihave used turbo tax for the last 8 years Turbo Tax is easy and quick to use to file returns.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax was so easy to use. Awesome! Turbo Tax made tax filing a breeze. All calculations were automatically done and no need to worry if I added or subtracted incorrectly.
Date published: 2021-02-21
Rated 4 out of 5 by from Will Return Everything was smooth until the end. All the information you need is too much.
Date published: 2021-02-21
Rated 5 out of 5 by from Super easy to use I'm basically number illiterate and turbo tax helped me file my own taxes for free!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10439
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is a great system Turbo Tax is very simple to use. Prompts and questions guide you through the process of preparing and filing taxes easily.
Date published: 2021-02-21
Rated 1 out of 5 by from makes you pay even though says free In the middle of doing taxes says i have to do premium. then after i submit it says i was mistakenly told i needed to pay and that it would be refunded on my tax return. my tax return was rejected and i had to resubmit but it was still telling me i have to pay. and not only do i have to pay but then i have to pay double in order to use my tax return to pay for it.
Date published: 2021-02-21
Rated 5 out of 5 by from Quick, EZ and on Your Schedule Turbo Tax guides you step by step by asking you questions that may or may not pertain to you so you don't miss any deductions.
Date published: 2021-02-21
Rated 3 out of 5 by from Turbo Tax 2020 I have been using Turbo Tax since the days of DOS. Each year the quality of the program seems to degrade with issues printing, saving and other tasks. I want to print the Federal to avoid paying Turbo Tax a fee and file electronically for my state which is required. Nothing but issues getting the filing done w/o Turbo Tax trying to reach into my wallet for more fees.
Date published: 2021-02-21
Rated 4 out of 5 by from Great. processed my Mom's Taxes for the fifth year in a row. the process went just fine.
Date published: 2021-02-21
Rated 1 out of 5 by from TurboTax dissapointed me this year I went through a bunch of work to just have to start over. The help took a long time and then left when I wasn't ready. I was doing soemthing else because they were dragging. Waited even longer the next time and then barely even got help. "I can't see your screen" was his reponse. Then all iwas told to do was start over. The server kept crashing before that and wouldn't let me put in the info I asked for. I had to start over for no reason.
Date published: 2021-02-21
Rated 5 out of 5 by from Ihave used turbo tax for the last 8 years Turbo Tax is easy and quick to use to file returns.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax was so easy to use. Awesome! Turbo Tax made tax filing a breeze. All calculations were automatically done and no need to worry if I added or subtracted incorrectly.
Date published: 2021-02-21
Rated 4 out of 5 by from Will Return Everything was smooth until the end. All the information you need is too much.
Date published: 2021-02-21
Rated 5 out of 5 by from Super easy to use I'm basically number illiterate and turbo tax helped me file my own taxes for free!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10439