TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Greatest Experience I have filed taxes before several times, however never with self-employment and never while owning a house. Turbo Tax Live was great, it didn't matter who I was able to talk to, all were very well knowledgeable and eager to help. WILL USE THIS SERVICE FROM NOW ON!!!!
Date published: 2023-02-23
Rated 5 out of 5 by from GREAT! EASY! AWESOME! Amazing experience, very user friendly, understandable. Easy to navigate!
Date published: 2023-02-23
Rated 4 out of 5 by from Adulting is hard! Taxes are stressful enough. It's good to pay to save your info, it help save time.
Date published: 2023-02-23
Rated 4 out of 5 by from Easy enough for a dummy like me TurboTax software was easy enough to understand and use. Very thorough explanations, but still some confusing parts. As to be expected with taxes.
Date published: 2023-02-23
Rated 5 out of 5 by from simple easy, even with a complicated income year this is my 2nd year doing turbo tax and i dont see myself going back to someone else doing my taxes. biggest thing to me is the fact that i can work on my taxes 10, 20, or 30 minutes at a time, bail and come back another day when i have time again. you can start return as soon as your docs start coming in, and finish whenever you want.
Date published: 2023-02-23
Rated 5 out of 5 by from Good stuff It was easy and the info that was provided made it even easier.
Date published: 2023-02-23
Rated 5 out of 5 by from Easy Fast helpful good price return questions and answers fast
Date published: 2023-02-23
Rated 4 out of 5 by from There are some bugs I was delayed because the software was requiring me to provide 1095a info when I don't use ACA. At first, I was not allowed to file. I had to redo the entire application process and still failed to find what box was ticked that caused the issue. I suspect I checked the box that had medical expenses from $1 to 4000, but failed to find the box again. After fussing about I finally got back to the file page and accomplished my goal. Also, the live tax help should have an asterisks denoting the business hours of the help desk. Totally worthless for me tonight.
Date published: 2023-02-23
Rated 5 out of 5 by from Great Info was great. Easy and understandable. Will be using again
Date published: 2023-02-23
Rated 5 out of 5 by from Using Turbo Tax Live I really liked the examples Timothy provided and his knowledge on the tax forms I required to fill out, based on my questions we discussed. He was patient, helpful, knowledgable and made sure I was in a good position before we discontinued our call.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10434
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Greatest Experience I have filed taxes before several times, however never with self-employment and never while owning a house. Turbo Tax Live was great, it didn't matter who I was able to talk to, all were very well knowledgeable and eager to help. WILL USE THIS SERVICE FROM NOW ON!!!!
Date published: 2023-02-23
Rated 5 out of 5 by from GREAT! EASY! AWESOME! Amazing experience, very user friendly, understandable. Easy to navigate!
Date published: 2023-02-23
Rated 4 out of 5 by from Adulting is hard! Taxes are stressful enough. It's good to pay to save your info, it help save time.
Date published: 2023-02-23
Rated 4 out of 5 by from Easy enough for a dummy like me TurboTax software was easy enough to understand and use. Very thorough explanations, but still some confusing parts. As to be expected with taxes.
Date published: 2023-02-23
Rated 5 out of 5 by from simple easy, even with a complicated income year this is my 2nd year doing turbo tax and i dont see myself going back to someone else doing my taxes. biggest thing to me is the fact that i can work on my taxes 10, 20, or 30 minutes at a time, bail and come back another day when i have time again. you can start return as soon as your docs start coming in, and finish whenever you want.
Date published: 2023-02-23
Rated 5 out of 5 by from Good stuff It was easy and the info that was provided made it even easier.
Date published: 2023-02-23
Rated 5 out of 5 by from Easy Fast helpful good price return questions and answers fast
Date published: 2023-02-23
Rated 4 out of 5 by from There are some bugs I was delayed because the software was requiring me to provide 1095a info when I don't use ACA. At first, I was not allowed to file. I had to redo the entire application process and still failed to find what box was ticked that caused the issue. I suspect I checked the box that had medical expenses from $1 to 4000, but failed to find the box again. After fussing about I finally got back to the file page and accomplished my goal. Also, the live tax help should have an asterisks denoting the business hours of the help desk. Totally worthless for me tonight.
Date published: 2023-02-23
Rated 5 out of 5 by from Great Info was great. Easy and understandable. Will be using again
Date published: 2023-02-23
Rated 5 out of 5 by from Using Turbo Tax Live I really liked the examples Timothy provided and his knowledge on the tax forms I required to fill out, based on my questions we discussed. He was patient, helpful, knowledgable and made sure I was in a good position before we discontinued our call.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10434