TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax quick easy Quick easy to follow carry’s over info makes it easier
Date published: 2021-02-28
Rated 1 out of 5 by from Terrible. Error in program added an extra 3 hours Error would not let me submit my taxes. It said "Accrued market discount should not be 0. Enter amount disallowed under was sale rules..." but it wouldn't let me change the values! After researching everywhere I finally figured out how to fix it but had to go through thousands of transactions to find specific ones to manually delete the values under 49 cents to zero. Tedious and a time waste! Will not be using turbo tax again. Would like a refund for my time wasted fixing this problem which should not have existed in the first place.
Date published: 2021-02-28
Rated 5 out of 5 by from Another Year of Excellent Service The TurboTax Live Expert was so incredibly helpful! She went over everything with me until I was satisfied I understood everything.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! I've used Turbo Tax a lot. Prior to them, I did my own taxes, so I knew what to look for in Turbo tax. It covered everything I expected and it was much swifter than before. Definitely worth the minor expense. Highly recommend!
Date published: 2021-02-28
Rated 5 out of 5 by from turbotax is awesome good good good good good good good good good,good,
Date published: 2021-02-28
Rated 4 out of 5 by from Better Font Needed The current font is so faint and hard to read. Please consider using a darker black font.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great I switched to turbo tax this year and it was a really easy for me to get my taxes done.
Date published: 2021-02-28
Rated 2 out of 5 by from Wording of prompts was very confusing Wording for prompts re: refinancing was very confusion and required me to upgrade to a non-free product. When prompted to revisit earlier items for review and fix, it was also more confusing, like it added another W2 when all I needed to do was fix something. Prices also increased this year, when quality of product decreased.
Date published: 2021-02-28
Rated 4 out of 5 by from Its awesome I love it. I was able to do my taxes in an hour with very minimal effort. The interface is very friendly and clear.
Date published: 2021-02-28
Rated 5 out of 5 by from Well done I have used Turbo Tax for a few years, and this seemed to be the easiest and most efficient experience so far. Thank you for the good work of providing such a user-friendly interface.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10433
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax quick easy Quick easy to follow carry’s over info makes it easier
Date published: 2021-02-28
Rated 1 out of 5 by from Terrible. Error in program added an extra 3 hours Error would not let me submit my taxes. It said "Accrued market discount should not be 0. Enter amount disallowed under was sale rules..." but it wouldn't let me change the values! After researching everywhere I finally figured out how to fix it but had to go through thousands of transactions to find specific ones to manually delete the values under 49 cents to zero. Tedious and a time waste! Will not be using turbo tax again. Would like a refund for my time wasted fixing this problem which should not have existed in the first place.
Date published: 2021-02-28
Rated 5 out of 5 by from Another Year of Excellent Service The TurboTax Live Expert was so incredibly helpful! She went over everything with me until I was satisfied I understood everything.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! I've used Turbo Tax a lot. Prior to them, I did my own taxes, so I knew what to look for in Turbo tax. It covered everything I expected and it was much swifter than before. Definitely worth the minor expense. Highly recommend!
Date published: 2021-02-28
Rated 5 out of 5 by from turbotax is awesome good good good good good good good good good,good,
Date published: 2021-02-28
Rated 4 out of 5 by from Better Font Needed The current font is so faint and hard to read. Please consider using a darker black font.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great I switched to turbo tax this year and it was a really easy for me to get my taxes done.
Date published: 2021-02-28
Rated 2 out of 5 by from Wording of prompts was very confusing Wording for prompts re: refinancing was very confusion and required me to upgrade to a non-free product. When prompted to revisit earlier items for review and fix, it was also more confusing, like it added another W2 when all I needed to do was fix something. Prices also increased this year, when quality of product decreased.
Date published: 2021-02-28
Rated 4 out of 5 by from Its awesome I love it. I was able to do my taxes in an hour with very minimal effort. The interface is very friendly and clear.
Date published: 2021-02-28
Rated 5 out of 5 by from Well done I have used Turbo Tax for a few years, and this seemed to be the easiest and most efficient experience so far. Thank you for the good work of providing such a user-friendly interface.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10433