TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Janette 2020 Not as easy as past years. Been rejected 5 times or more!!
Date published: 2021-02-21
Rated 4 out of 5 by from Great software, but hidden fees No issues with filing. But I was disappointed by the $40 fee to deduct my Audit Protection and State filling fees from my federal refund. Ridiculous.
Date published: 2021-02-21
Rated 5 out of 5 by from 2020 tax year I was very nervous this year filing due to the changes in the tax laws. However your system was very efficient in explaining the process. The only problem was attempting to download a tax form. The information did not transfer well. However I was able to input the information manually as in previous years so it worked out fine!
Date published: 2021-02-21
Rated 4 out of 5 by from Total failure in filing State It never sent me an email to re file again there was a software glitch at their end.
Date published: 2021-02-21
Rated 4 out of 5 by from Impressed Fair Price Overall the services I received were very helpful and my personal dealings when I had problems were addressed but felt a little rushed at time 5 years with Intuit/Turbo a bit pricy.
Date published: 2021-02-21
Rated 5 out of 5 by from Very Easy for Military If you're in the military and you don't want to have finance do it (and I get why) turbo tax is free is easy. Just do it.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is pretty easy to use TurboTax is easy to use for simple returns but a little more complicated for other returns
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax is great turbo tax is so easy to use and understand. been using it for years
Date published: 2021-02-21
Rated 3 out of 5 by from Easy and convenient, but fees are high. Costing me $120 to do my own taxes. Not cool. It is what it is. I'm going somewhere else next year. Other than that the interface is easy to use and works well.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is free, quick and Easy! Quick and easy instructions to follow by. I will continue to use TurboTax in the future.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10433
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Janette 2020 Not as easy as past years. Been rejected 5 times or more!!
Date published: 2021-02-21
Rated 4 out of 5 by from Great software, but hidden fees No issues with filing. But I was disappointed by the $40 fee to deduct my Audit Protection and State filling fees from my federal refund. Ridiculous.
Date published: 2021-02-21
Rated 5 out of 5 by from 2020 tax year I was very nervous this year filing due to the changes in the tax laws. However your system was very efficient in explaining the process. The only problem was attempting to download a tax form. The information did not transfer well. However I was able to input the information manually as in previous years so it worked out fine!
Date published: 2021-02-21
Rated 4 out of 5 by from Total failure in filing State It never sent me an email to re file again there was a software glitch at their end.
Date published: 2021-02-21
Rated 4 out of 5 by from Impressed Fair Price Overall the services I received were very helpful and my personal dealings when I had problems were addressed but felt a little rushed at time 5 years with Intuit/Turbo a bit pricy.
Date published: 2021-02-21
Rated 5 out of 5 by from Very Easy for Military If you're in the military and you don't want to have finance do it (and I get why) turbo tax is free is easy. Just do it.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is pretty easy to use TurboTax is easy to use for simple returns but a little more complicated for other returns
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax is great turbo tax is so easy to use and understand. been using it for years
Date published: 2021-02-21
Rated 3 out of 5 by from Easy and convenient, but fees are high. Costing me $120 to do my own taxes. Not cool. It is what it is. I'm going somewhere else next year. Other than that the interface is easy to use and works well.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is free, quick and Easy! Quick and easy instructions to follow by. I will continue to use TurboTax in the future.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10433