TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent website and personal tax care Expertise in this business of tax preparing-Thanks again for all your help to get the best refund possible-
Date published: 2023-02-23
Rated 3 out of 5 by from Turbo Tax is convenient, but has hidden fees I have used TurboTax for at least a decade. I always come back because it's easy and convenient, but I hate the hidden fees they add on at the end, and the constant push to upgrade is annoying.
Date published: 2023-02-23
Rated 1 out of 5 by from It forced me to pay for the deluxe It forced me to pay for the deluxe when I didn't want to, now I'm struggling to get my tax return. This is the last year I will be using turbo tax
Date published: 2023-02-23
Rated 5 out of 5 by from Such an amazing help. I loved it! They helped during the whole process I love it! Thank you,
Date published: 2023-02-23
Rated 5 out of 5 by from Very simple and thourough process Engaged with a live expert and they were knowlegable and confident.
Date published: 2023-02-23
Rated 5 out of 5 by from AWESOME WORK BETTER THIS YEAR THANK YOU VERY EXCTRD FOR A NEW YEAR
Date published: 2023-02-23
Rated 5 out of 5 by from yall are great helped me the entire way through with answering questions
Date published: 2023-02-23
Rated 1 out of 5 by from Love Turbo Tax, except... I have used Turbo Tax for years and am always pleased with the service provided. However, I am thinking of finding a new tax preparation service for 2024 due to the fees ($78) added to my return for a filing fee/services that I did not want, in addition to the customer service representative. I do not like being taken advantage of and the customer service agent that I contacted was not helpful one bit!! At one point I was told, "if you do not like the fees then go to another company, we have plenty customers and won't miss one." I have never had a bad experience with this service and was overwhelming surprised to be treated in this manner. Would have left 5 stars if it weren't for the situation!!
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is so easy to use! I have being using Turbo Tax Deluxe for decades and never had any problems. I would recommend this product for everyone.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax is very helpful Always been comfort filing with turbo tax and at peace of mind knowing everything was okay
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10425
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent website and personal tax care Expertise in this business of tax preparing-Thanks again for all your help to get the best refund possible-
Date published: 2023-02-23
Rated 3 out of 5 by from Turbo Tax is convenient, but has hidden fees I have used TurboTax for at least a decade. I always come back because it's easy and convenient, but I hate the hidden fees they add on at the end, and the constant push to upgrade is annoying.
Date published: 2023-02-23
Rated 1 out of 5 by from It forced me to pay for the deluxe It forced me to pay for the deluxe when I didn't want to, now I'm struggling to get my tax return. This is the last year I will be using turbo tax
Date published: 2023-02-23
Rated 5 out of 5 by from Such an amazing help. I loved it! They helped during the whole process I love it! Thank you,
Date published: 2023-02-23
Rated 5 out of 5 by from Very simple and thourough process Engaged with a live expert and they were knowlegable and confident.
Date published: 2023-02-23
Rated 5 out of 5 by from AWESOME WORK BETTER THIS YEAR THANK YOU VERY EXCTRD FOR A NEW YEAR
Date published: 2023-02-23
Rated 5 out of 5 by from yall are great helped me the entire way through with answering questions
Date published: 2023-02-23
Rated 1 out of 5 by from Love Turbo Tax, except... I have used Turbo Tax for years and am always pleased with the service provided. However, I am thinking of finding a new tax preparation service for 2024 due to the fees ($78) added to my return for a filing fee/services that I did not want, in addition to the customer service representative. I do not like being taken advantage of and the customer service agent that I contacted was not helpful one bit!! At one point I was told, "if you do not like the fees then go to another company, we have plenty customers and won't miss one." I have never had a bad experience with this service and was overwhelming surprised to be treated in this manner. Would have left 5 stars if it weren't for the situation!!
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is so easy to use! I have being using Turbo Tax Deluxe for decades and never had any problems. I would recommend this product for everyone.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax is very helpful Always been comfort filing with turbo tax and at peace of mind knowing everything was okay
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10425