TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great experience! Quick, efficient, and fair. Turbotax really came through for the best possible return.
Date published: 2021-05-17
Rated 5 out of 5 by from Recommend TurboTax Easy and fast filing process. Took step by step through process and explained anything that you had questions about
Date published: 2021-05-17
Rated 5 out of 5 by from Awsome Easy to use and it ensures that you have everything covered.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and full featured This was the second time I've used TurboTax to file my daughter's taxes for her. It was easy, and complete. I told her, she's doing her taxes on her own next near because TurboTax makes it so easy.
Date published: 2021-05-17
Rated 3 out of 5 by from What should have been free, was not! This was supposed to be a free servcie . Fourty Five minutes into the process we were forced to choose an option to pay $60.00 ,at the end of the process we are being charged $155.00. That should not happen
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is a great do yourself software tool Walk Through Guides are great but some review correction items are not clear. It needs reason for data correction and why forms/ and worksheet you are correcting are needed.
Date published: 2021-05-17
Rated 5 out of 5 by from excellent my tax advisor was wonderful.. explained all the issues and helped me out
Date published: 2021-05-17
Rated 5 out of 5 by from easy program the program works flawlessly. very easy program to use.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax didnt help me I had two 1099R forms for RMD distributions held at Fidelity Investments, a total of $1572.79 was withheld by NYS. The Turbo Tax program would NOT let me file this withholding. The help line was not able to help and no representative answered or return my calls.
Date published: 2021-05-17
Rated 2 out of 5 by from Difficult to use Kept trying to use free and than at the end I had no choice but to pay for it but than you charged me an extra $50 for State would have been cheaper to buy one from Staples, Costco or other store.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1042
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience! Quick, efficient, and fair. Turbotax really came through for the best possible return.
Date published: 2021-05-17
Rated 5 out of 5 by from Recommend TurboTax Easy and fast filing process. Took step by step through process and explained anything that you had questions about
Date published: 2021-05-17
Rated 5 out of 5 by from Awsome Easy to use and it ensures that you have everything covered.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and full featured This was the second time I've used TurboTax to file my daughter's taxes for her. It was easy, and complete. I told her, she's doing her taxes on her own next near because TurboTax makes it so easy.
Date published: 2021-05-17
Rated 3 out of 5 by from What should have been free, was not! This was supposed to be a free servcie . Fourty Five minutes into the process we were forced to choose an option to pay $60.00 ,at the end of the process we are being charged $155.00. That should not happen
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is a great do yourself software tool Walk Through Guides are great but some review correction items are not clear. It needs reason for data correction and why forms/ and worksheet you are correcting are needed.
Date published: 2021-05-17
Rated 5 out of 5 by from excellent my tax advisor was wonderful.. explained all the issues and helped me out
Date published: 2021-05-17
Rated 5 out of 5 by from easy program the program works flawlessly. very easy program to use.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax didnt help me I had two 1099R forms for RMD distributions held at Fidelity Investments, a total of $1572.79 was withheld by NYS. The Turbo Tax program would NOT let me file this withholding. The help line was not able to help and no representative answered or return my calls.
Date published: 2021-05-17
Rated 2 out of 5 by from Difficult to use Kept trying to use free and than at the end I had no choice but to pay for it but than you charged me an extra $50 for State would have been cheaper to buy one from Staples, Costco or other store.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1042