TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is the best Tax Software on the market Turbo Tax makes it so easy with a user-friendly interface and great resource information that is easy to find and understand. It made doing my taxes a simple and secure experience. I would not use another product.
Date published: 2022-03-27
Rated 4 out of 5 by from 9 Years and Counting It was a lot more confusing this year since I'm newly married and recent sold/bought a new house. I find Turbo Tax relatively easy since it literally walks you through step by step.
Date published: 2022-03-27
Rated 5 out of 5 by from Confidence Boosted I'm done by taxes on my own (self - prepared) for the last 4 years. This is the first time I try the TurboTax Live version in which someone does it for me. And the numbers when I did it on my own compared to when I got a CPA involved matches up. Made me for confident that I was doing it right.
Date published: 2022-03-27
Rated 5 out of 5 by from Love TurboTax. It's easy! i like how TurboTax asks me question to make me think about my personal situation.
Date published: 2022-03-27
Rated 4 out of 5 by from ok first time user ....outcome was ok user friendly..
Date published: 2022-03-27
Rated 4 out of 5 by from TurboTax is still the best! Taxes were tougher this year. Stimulus payments and Interest on savings account (under a $1 each typically) with no official forms or direction from banks made it difficult to be accurate & to create a paper trail
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo is the best! Turbo is the best, so easy to use! I recommend Turbo for all. It's great!
Date published: 2022-03-27
Rated 5 out of 5 by from Very organized in the process of entering data I have been using Turbo-Tax to do my taxes for approximately 20 years and find the process much less painful than the alternative of paper filing
Date published: 2022-03-27
Rated 5 out of 5 by from Best way to do my simple taxes! Easy to blast through the chore of taxes. Used T Tax last year so it auto fills a lot of lines which is great and saves time. My taxes are simple so I ran right through it pretty quick. Spent a few bucks and a few minutes instead of a few hundred at some company.
Date published: 2022-03-27
Rated 3 out of 5 by from Turbo tax needs some good customer service experts for 2021 , customer support has not been as one would expect. Also I did not know that live support was not supported for CD download version. If the information was correct, I was told that i would have to go to the online version, start all over again and then i could get live support. What about the cost for my CD version???
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 10410
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best Tax Software on the market Turbo Tax makes it so easy with a user-friendly interface and great resource information that is easy to find and understand. It made doing my taxes a simple and secure experience. I would not use another product.
Date published: 2022-03-27
Rated 4 out of 5 by from 9 Years and Counting It was a lot more confusing this year since I'm newly married and recent sold/bought a new house. I find Turbo Tax relatively easy since it literally walks you through step by step.
Date published: 2022-03-27
Rated 5 out of 5 by from Confidence Boosted I'm done by taxes on my own (self - prepared) for the last 4 years. This is the first time I try the TurboTax Live version in which someone does it for me. And the numbers when I did it on my own compared to when I got a CPA involved matches up. Made me for confident that I was doing it right.
Date published: 2022-03-27
Rated 5 out of 5 by from Love TurboTax. It's easy! i like how TurboTax asks me question to make me think about my personal situation.
Date published: 2022-03-27
Rated 4 out of 5 by from ok first time user ....outcome was ok user friendly..
Date published: 2022-03-27
Rated 4 out of 5 by from TurboTax is still the best! Taxes were tougher this year. Stimulus payments and Interest on savings account (under a $1 each typically) with no official forms or direction from banks made it difficult to be accurate & to create a paper trail
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo is the best! Turbo is the best, so easy to use! I recommend Turbo for all. It's great!
Date published: 2022-03-27
Rated 5 out of 5 by from Very organized in the process of entering data I have been using Turbo-Tax to do my taxes for approximately 20 years and find the process much less painful than the alternative of paper filing
Date published: 2022-03-27
Rated 5 out of 5 by from Best way to do my simple taxes! Easy to blast through the chore of taxes. Used T Tax last year so it auto fills a lot of lines which is great and saves time. My taxes are simple so I ran right through it pretty quick. Spent a few bucks and a few minutes instead of a few hundred at some company.
Date published: 2022-03-27
Rated 3 out of 5 by from Turbo tax needs some good customer service experts for 2021 , customer support has not been as one would expect. Also I did not know that live support was not supported for CD download version. If the information was correct, I was told that i would have to go to the online version, start all over again and then i could get live support. What about the cost for my CD version???
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 10410