TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome and easy Fast and easy. tax experts are very nice and did their job perfectly
Date published: 2021-02-27
Rated 5 out of 5 by from Love turbo tax This new option of help is the perfect way to do your own taxes. Very helpful and quick to call.
Date published: 2021-02-27
Rated 5 out of 5 by from Reliable for years I have been using Turbo Tax Online for over 10 years. I have a background in tax preparation but find that Turbo Tax can lead anyone through a complicated individual return.
Date published: 2021-02-27
Rated 2 out of 5 by from Turbo tax is just ok Did not allow me to use refund to pay my 2021 taxes.
Date published: 2021-02-27
Rated 2 out of 5 by from Disappointed Entering information was generally easy and straightforward. I was having an issue changing a number I realized was supposed to be entered somewhere else (regarding medical expenses), so I chatted with a Live Expert. They were not helpful at all and were very rude. When they realized that they had no idea how to help me, so they exited the chat without further information for how I could find help. When I was done with my tax returns, I submitted 2 questions for review; one of which was the question I had asked the Live Expert. I wait a week for a response (it says I will get a response in 24 hours), and I didn't get a response at all. I submitted my taxes as is and am hoping the "expert" reviewing it will know if everything looks good. I don't think I will be using TurboTax in the future. I upgraded for the $95 but am not sure I got my money's worth.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Peasy! I've used TurboTax for many years and it's always easy to follow along with.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great Really liked the printed explanations provided for each item. Appreciated Debbie's help. She solved the mystery!
Date published: 2021-02-27
Rated 5 out of 5 by from Very user friendy! Turbo Tax is very user friendly. I would recommend it to my friends/associates.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is so easy to use Turbo tax is so easy to use I just can't understand why everyone doesn't just do their own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from awesome IT took a few minutes to get everything right, but in the end , all turned out great
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10408
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome and easy Fast and easy. tax experts are very nice and did their job perfectly
Date published: 2021-02-27
Rated 5 out of 5 by from Love turbo tax This new option of help is the perfect way to do your own taxes. Very helpful and quick to call.
Date published: 2021-02-27
Rated 5 out of 5 by from Reliable for years I have been using Turbo Tax Online for over 10 years. I have a background in tax preparation but find that Turbo Tax can lead anyone through a complicated individual return.
Date published: 2021-02-27
Rated 2 out of 5 by from Turbo tax is just ok Did not allow me to use refund to pay my 2021 taxes.
Date published: 2021-02-27
Rated 2 out of 5 by from Disappointed Entering information was generally easy and straightforward. I was having an issue changing a number I realized was supposed to be entered somewhere else (regarding medical expenses), so I chatted with a Live Expert. They were not helpful at all and were very rude. When they realized that they had no idea how to help me, so they exited the chat without further information for how I could find help. When I was done with my tax returns, I submitted 2 questions for review; one of which was the question I had asked the Live Expert. I wait a week for a response (it says I will get a response in 24 hours), and I didn't get a response at all. I submitted my taxes as is and am hoping the "expert" reviewing it will know if everything looks good. I don't think I will be using TurboTax in the future. I upgraded for the $95 but am not sure I got my money's worth.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Peasy! I've used TurboTax for many years and it's always easy to follow along with.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great Really liked the printed explanations provided for each item. Appreciated Debbie's help. She solved the mystery!
Date published: 2021-02-27
Rated 5 out of 5 by from Very user friendy! Turbo Tax is very user friendly. I would recommend it to my friends/associates.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is so easy to use Turbo tax is so easy to use I just can't understand why everyone doesn't just do their own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from awesome IT took a few minutes to get everything right, but in the end , all turned out great
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10408