TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Good product It was fairly simple but some categories when it comes to adding other income were a bit confusing.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome So much easier than pen and paper!! Once and done!!
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to follow, easy to use!!! I started using this product a couple of years ago, and have been very happy. It finds mistakes, makes it easy to fix and and is just as easy to follow all the directions to fill out the forms. I have had questions several times and was able to find the answers with little effort. My return is not simple either, I have foster, adopted and biological children along with 5 sources of income. I recommend this product.
Date published: 2021-02-27
Rated 2 out of 5 by from Turbo Tax was Terrible this year Usually, Turbo Tax is awesome. This year I found it frustrating, not helpful and confusing. It took me three days and three tries to get it complete, when I usually can get taxes done in a night.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo tax is a great Turbo tax is an easy fast way to file your Tax's. They are there to help you if you need it.
Date published: 2021-02-27
Rated 4 out of 5 by from Stardust pays taxes It was good, although I wish you guys would explain more where to get the info that you are asking. Like make it for dummies. I mean we can google it, but overall I thought it was okey, Im grateful thankyou!
Date published: 2021-02-27
Rated 4 out of 5 by from Some glitches mar the overall good experience Usually tax preparation is a snap. This year, TurboTax kept trying to tell me my wife had missing coverage in her health insurance and it was a pain to figure out why. Also, after "checking" to make sure my covid-19 stimulus amounts were correct, I went back to add another form and TurboTax lost its mind -- it kept trying to walk me through all the pages of verifying the stimulus amounts, right in the middle of HSA questions.
Date published: 2021-02-27
Rated 4 out of 5 by from Nice, but H & R Block is more intuitive I prepared two returns, one with H&R Block and one with TurboTax. TurboTax was a bit more awkward, easier to make errors.
Date published: 2021-02-27
Rated 5 out of 5 by from Love it! I've used TurboTax for 6 years now, and I've been able to follow along on the changing tax laws each year with the TurboTax's additional info that appears for every line of expenses, income, deductions/credits. It's great! I don't feel lost. I have not used their live chat helpers because the explanations are just that good. The process is quick!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great The system was easy to go through and I did not have any bad experience filling the forms out.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10407
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good product It was fairly simple but some categories when it comes to adding other income were a bit confusing.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome So much easier than pen and paper!! Once and done!!
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to follow, easy to use!!! I started using this product a couple of years ago, and have been very happy. It finds mistakes, makes it easy to fix and and is just as easy to follow all the directions to fill out the forms. I have had questions several times and was able to find the answers with little effort. My return is not simple either, I have foster, adopted and biological children along with 5 sources of income. I recommend this product.
Date published: 2021-02-27
Rated 2 out of 5 by from Turbo Tax was Terrible this year Usually, Turbo Tax is awesome. This year I found it frustrating, not helpful and confusing. It took me three days and three tries to get it complete, when I usually can get taxes done in a night.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo tax is a great Turbo tax is an easy fast way to file your Tax's. They are there to help you if you need it.
Date published: 2021-02-27
Rated 4 out of 5 by from Stardust pays taxes It was good, although I wish you guys would explain more where to get the info that you are asking. Like make it for dummies. I mean we can google it, but overall I thought it was okey, Im grateful thankyou!
Date published: 2021-02-27
Rated 4 out of 5 by from Some glitches mar the overall good experience Usually tax preparation is a snap. This year, TurboTax kept trying to tell me my wife had missing coverage in her health insurance and it was a pain to figure out why. Also, after "checking" to make sure my covid-19 stimulus amounts were correct, I went back to add another form and TurboTax lost its mind -- it kept trying to walk me through all the pages of verifying the stimulus amounts, right in the middle of HSA questions.
Date published: 2021-02-27
Rated 4 out of 5 by from Nice, but H & R Block is more intuitive I prepared two returns, one with H&R Block and one with TurboTax. TurboTax was a bit more awkward, easier to make errors.
Date published: 2021-02-27
Rated 5 out of 5 by from Love it! I've used TurboTax for 6 years now, and I've been able to follow along on the changing tax laws each year with the TurboTax's additional info that appears for every line of expenses, income, deductions/credits. It's great! I don't feel lost. I have not used their live chat helpers because the explanations are just that good. The process is quick!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great The system was easy to go through and I did not have any bad experience filling the forms out.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10407