TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Patricia - Excellent Customer Service What a pleasure it was to talk with Patricia who helped me through the process with no issues. It's people like her that make such a great customer experience and keep me coming back to Turbo Tax! Thank you Patricia!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to follow HaD FUN PREPARING AND FILING. MY 5 YEAR OLD GRANDSON COULD UNDER
Date published: 2021-02-19
Rated 5 out of 5 by from Every year it gets better I liked the format this year and the ease of questions asked. I feel that the layout gave me time to prepare. Thanks to all of you.
Date published: 2021-02-19
Rated 5 out of 5 by from Saves me a ton of money filing my own returns I've used TurboTax for many years now. The program is easy to follow and use. Takes me step by step through deductions I didn't know I could take. Highly recommend to everyone!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Great program; have been using Turbo Tax for years Turbo Tax software for tax preparation is easy to use, well detailed and complete. Issues can typically be resolved with contact to a Turbo Tax support person, many with years of tax related experience.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax does the job I used to do taxes for HR Block and so am somewhat conversant with tax law and information. TurboTax makes the process very easy to complete. Like all tax systems it has some faults, being that it doesn't ask enough questions and assumes that you know how to navigate the system. For instance, I purchased a new car this year and was unaware that that meant a larger tax deduction than the standard. Nothing in the program guided me that conclusion. I could have talked to a live rep, but didn't because i did not know what to ask. I did talk to a rep about a glitch that showed up. When I input amount of insurance payment that was taken out of my annuity, it did not take it, until i went back to the start of the section and input the data again and went to review as opposed to using the back function in the program. No harm, no foul- You to not know what you do not know. By and large what I pay for the program is worth it. Not a substitute for a good CPA but a reasonable computer-based solution.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax is overpriced Filing is easy, but this service costs way too much for doing the work myself
Date published: 2021-02-19
Rated 5 out of 5 by from TURBO TAX PEOPLE ARE VERY VERY HELPFUL AND NICE! EVERYONE I SPOKE WITH WAS AMAZING. KIND AND UNDERSTANDING. I LOVE THE WAY TURBO TAX TAKES CARE OF THE DETAILS SO YOU DON'T HAVE TO AD A ND SUBTRACT EVERYING AS THEY KNOW THE AMOUNT OF TAX ALREADY!
Date published: 2021-02-19
Rated 3 out of 5 by from Expensive Turbo Tax is easy, but I just spent $120, im sorry but thats not worth it.
Date published: 2021-02-19
Rated 5 out of 5 by from Incredibly helpful! TurboTax makes things really easy so that I don't have to worry about the stress and anxiety of taxes. The free option saves me a lot of money, too.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 10406
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Patricia - Excellent Customer Service What a pleasure it was to talk with Patricia who helped me through the process with no issues. It's people like her that make such a great customer experience and keep me coming back to Turbo Tax! Thank you Patricia!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to follow HaD FUN PREPARING AND FILING. MY 5 YEAR OLD GRANDSON COULD UNDER
Date published: 2021-02-19
Rated 5 out of 5 by from Every year it gets better I liked the format this year and the ease of questions asked. I feel that the layout gave me time to prepare. Thanks to all of you.
Date published: 2021-02-19
Rated 5 out of 5 by from Saves me a ton of money filing my own returns I've used TurboTax for many years now. The program is easy to follow and use. Takes me step by step through deductions I didn't know I could take. Highly recommend to everyone!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Great program; have been using Turbo Tax for years Turbo Tax software for tax preparation is easy to use, well detailed and complete. Issues can typically be resolved with contact to a Turbo Tax support person, many with years of tax related experience.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax does the job I used to do taxes for HR Block and so am somewhat conversant with tax law and information. TurboTax makes the process very easy to complete. Like all tax systems it has some faults, being that it doesn't ask enough questions and assumes that you know how to navigate the system. For instance, I purchased a new car this year and was unaware that that meant a larger tax deduction than the standard. Nothing in the program guided me that conclusion. I could have talked to a live rep, but didn't because i did not know what to ask. I did talk to a rep about a glitch that showed up. When I input amount of insurance payment that was taken out of my annuity, it did not take it, until i went back to the start of the section and input the data again and went to review as opposed to using the back function in the program. No harm, no foul- You to not know what you do not know. By and large what I pay for the program is worth it. Not a substitute for a good CPA but a reasonable computer-based solution.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax is overpriced Filing is easy, but this service costs way too much for doing the work myself
Date published: 2021-02-19
Rated 5 out of 5 by from TURBO TAX PEOPLE ARE VERY VERY HELPFUL AND NICE! EVERYONE I SPOKE WITH WAS AMAZING. KIND AND UNDERSTANDING. I LOVE THE WAY TURBO TAX TAKES CARE OF THE DETAILS SO YOU DON'T HAVE TO AD A ND SUBTRACT EVERYING AS THEY KNOW THE AMOUNT OF TAX ALREADY!
Date published: 2021-02-19
Rated 3 out of 5 by from Expensive Turbo Tax is easy, but I just spent $120, im sorry but thats not worth it.
Date published: 2021-02-19
Rated 5 out of 5 by from Incredibly helpful! TurboTax makes things really easy so that I don't have to worry about the stress and anxiety of taxes. The free option saves me a lot of money, too.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 10406