TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from I've never had so many problems in my entire life I didn't get my refund from last year because I did verify my identity which I've never had to do prior to using TurboTax. I never had this problem with anyone else or with any other e-filing. I missed out on getting my stimulus and I was advised that I could claim it on my taxes this year wonderful. I tried to do the taxes for 2020 and now it's rejecting it by the Feds. I've pulled reports and the numbers that I had from last year's part of the verification process matches. This has been a nightmare.
Date published: 2021-03-01
Rated 5 out of 5 by from GGGGGGreat! Easy to use. Basically does it for you. I will always use TerboTax.
Date published: 2021-03-01
Rated 4 out of 5 by from Long Time User. First Time Rater. Overall very good. Good enough to use it to file 10+ years. Only snafu this year (keeping it from 'Excellent') was had trouble deleting/reviewing one Expense Category. Live Expert (Maria, 10 yrs) was helpful on chat and even more when she called via phone.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awesome! Turbo tax has made it easy and affordable to do my taxes! I finished them in 1 hour!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo TAX is AWESOME thank you you helped me so much I couldn't have done it without you.. I will continue to use Turbo tax in the future and I will tell e eryone else to use Turbo Tax
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Deluxe Excellent User Friendly easy to use software with focused step by step instructions and guidance
Date published: 2021-03-01
Rated 5 out of 5 by from I love Turbo Tax it is so easy, been using it for Great experience and make everything easy with helpful answers to your questions along the way
Date published: 2021-03-01
Rated 5 out of 5 by from Simple Filing my taxes with TurboTax was simple. I recommend it.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is a great time saver My favorite things about Turbo Tax are the in-line help menus and the carryover of tax information from year-to-year. Plus, the interface is very easy to use.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo tax was easy and comprehensive It was easy for me to use without any assistance. 5th year using it
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 10406
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I've never had so many problems in my entire life I didn't get my refund from last year because I did verify my identity which I've never had to do prior to using TurboTax. I never had this problem with anyone else or with any other e-filing. I missed out on getting my stimulus and I was advised that I could claim it on my taxes this year wonderful. I tried to do the taxes for 2020 and now it's rejecting it by the Feds. I've pulled reports and the numbers that I had from last year's part of the verification process matches. This has been a nightmare.
Date published: 2021-03-01
Rated 5 out of 5 by from GGGGGGreat! Easy to use. Basically does it for you. I will always use TerboTax.
Date published: 2021-03-01
Rated 4 out of 5 by from Long Time User. First Time Rater. Overall very good. Good enough to use it to file 10+ years. Only snafu this year (keeping it from 'Excellent') was had trouble deleting/reviewing one Expense Category. Live Expert (Maria, 10 yrs) was helpful on chat and even more when she called via phone.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awesome! Turbo tax has made it easy and affordable to do my taxes! I finished them in 1 hour!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo TAX is AWESOME thank you you helped me so much I couldn't have done it without you.. I will continue to use Turbo tax in the future and I will tell e eryone else to use Turbo Tax
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Deluxe Excellent User Friendly easy to use software with focused step by step instructions and guidance
Date published: 2021-03-01
Rated 5 out of 5 by from I love Turbo Tax it is so easy, been using it for Great experience and make everything easy with helpful answers to your questions along the way
Date published: 2021-03-01
Rated 5 out of 5 by from Simple Filing my taxes with TurboTax was simple. I recommend it.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is a great time saver My favorite things about Turbo Tax are the in-line help menus and the carryover of tax information from year-to-year. Plus, the interface is very easy to use.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo tax was easy and comprehensive It was easy for me to use without any assistance. 5th year using it
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 10406