TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from AWESOME! Quick, accurate and low cost. Have used this service for over 5 years!!!
Date published: 2021-02-21
Rated 3 out of 5 by from Let Down After nearly 10 years on ITT I actually may consider jumping to another service next year. Some of the process seemed to be redundant and it had me entering a W-2 a second time and added the income to my return as a duplicate. I had to go back and delete it! Live help was no where to be found. It had me print out payment estimate vouchers for 2021 which it never did before?
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is So Helpful Sandy was the guy who helped me and he was super nice and patient with my questions. He was also very informative.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Very easy to use from start to finish. Liked that I could pick up where I left off at.
Date published: 2021-02-21
Rated 5 out of 5 by from Super fast Super reliable Guided me through out the whole process. If I had any questions there was a live rep on stand by for me.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Easy experience effortless good self guided program
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Product The free edition of TurboTax was so easy to use. The questions asked were clear and concise. I was finished in less than 90 minutes.
Date published: 2021-02-21
Rated 5 out of 5 by from I have a fairly simple return Turbo Tax has been an excellent resource and well worth the money in a couple of ways; first, it is very thorough and fast and second, it is easy to efile. I used to do it by hand, then used an accountant, but went to Turbo Tax a few years ago and have really had good experience all along, at much less cost in dollars and time.
Date published: 2021-02-21
Rated 4 out of 5 by from TurboTax making it easy every year! I'm active duty military and there are a few things that are unrecognized as to my military status. First is my TSP contributions being a greater allowable submission than a normal IRA. But it allows me to skip through and doesn't hold me up. Secondly I don't pay state income tax in my home of legal residence so I just delete out the state that shows up for where I'm stationed and then don't submit a state return at all. All of this was clarified by the Tax Expert I spoke to. Really great service.
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax critique Fast and easy to use, direct deposit is an excellent option
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10404
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from AWESOME! Quick, accurate and low cost. Have used this service for over 5 years!!!
Date published: 2021-02-21
Rated 3 out of 5 by from Let Down After nearly 10 years on ITT I actually may consider jumping to another service next year. Some of the process seemed to be redundant and it had me entering a W-2 a second time and added the income to my return as a duplicate. I had to go back and delete it! Live help was no where to be found. It had me print out payment estimate vouchers for 2021 which it never did before?
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is So Helpful Sandy was the guy who helped me and he was super nice and patient with my questions. He was also very informative.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Very easy to use from start to finish. Liked that I could pick up where I left off at.
Date published: 2021-02-21
Rated 5 out of 5 by from Super fast Super reliable Guided me through out the whole process. If I had any questions there was a live rep on stand by for me.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Easy experience effortless good self guided program
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Product The free edition of TurboTax was so easy to use. The questions asked were clear and concise. I was finished in less than 90 minutes.
Date published: 2021-02-21
Rated 5 out of 5 by from I have a fairly simple return Turbo Tax has been an excellent resource and well worth the money in a couple of ways; first, it is very thorough and fast and second, it is easy to efile. I used to do it by hand, then used an accountant, but went to Turbo Tax a few years ago and have really had good experience all along, at much less cost in dollars and time.
Date published: 2021-02-21
Rated 4 out of 5 by from TurboTax making it easy every year! I'm active duty military and there are a few things that are unrecognized as to my military status. First is my TSP contributions being a greater allowable submission than a normal IRA. But it allows me to skip through and doesn't hold me up. Secondly I don't pay state income tax in my home of legal residence so I just delete out the state that shows up for where I'm stationed and then don't submit a state return at all. All of this was clarified by the Tax Expert I spoke to. Really great service.
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax critique Fast and easy to use, direct deposit is an excellent option
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10404