TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Rhebuck from
Big issue
Tax form won't file because I don't have an IPPIN and Turbo Tax did not ask for one or if I had one, Turbo Tax does not ask to type it in anywhere.
Date published: 2022-03-21
Rated 5 out of 5 by
suunyc from
TurboTax is Quick & Efficient!
We've used TurboTax for the past three years. This year we decided to use a TurboTax live preparer we were assigned, Estes. Hands-down down, amazing! She made the process quick and painless, and honestly, we got our highest return ever! I definitely will be using the TurboTax live prepare feature next year!
Date published: 2022-03-21
Rated 5 out of 5 by
RBRSVR from
TurboTax is GREAT!
See to work with. Flawlessly connect with all my financial institutions to get the necessary data and cost basis. Makes my life so simple and stress-free!
Date published: 2022-03-21
Rated 4 out of 5 by
BlaizenBee from
Thank you
Using turbotax was easy and made my taxes simple!!
Date published: 2022-03-21
Rated 5 out of 5 by
Schief 2021 from
Turbo Tax Deluxe
Turbo Tax is easy to follow, the screen questions prompt an answer. It is very thorough with all the questions.
Date published: 2022-03-21
Rated 2 out of 5 by
Ronald and Freddy from
Incredibly Clunky
Very slow computer program. The whole process took hours when it should not have. This was due to ridiculous load times. I also had to refresh the "pay by credit card" about 5 times to get it to work. Its almost like they want to make it too difficult to do that so you pay their insane $40 fee to deduct from your refund. This will likely be the last year I use TurboTax.
Date published: 2022-03-21
Rated 3 out of 5 by
chikle845 from
Kind of worth it
Lots of work on my end. I had some questions I had to research on my own. It had me pay $25 at the end to e-file my taxes on top of the cost of the program.
Date published: 2022-03-21
Rated 4 out of 5 by
Toy49 from
Excellent
Awesome experience and easy to navigate. Will use turbo tax again.
Date published: 2022-03-21
Rated 5 out of 5 by
somecmathperson99 from
turbotax is great!
fast/easy/great communication - great document coverage and integration process
Date published: 2022-03-21
Rated 4 out of 5 by
sshhoorrttyy from
GREAT
EASY AND CONVIENIENT. WOULD RECCOMEND TO FRIENDS And family.
All TurboTax® Offerings Reviews - Page 10403
Date published: 2022-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Rhebuck from
Big issue
Tax form won't file because I don't have an IPPIN and Turbo Tax did not ask for one or if I had one, Turbo Tax does not ask to type it in anywhere.
Date published: 2022-03-21
Rated 5 out of 5 by
suunyc from
TurboTax is Quick & Efficient!
We've used TurboTax for the past three years. This year we decided to use a TurboTax live preparer we were assigned, Estes. Hands-down down, amazing! She made the process quick and painless, and honestly, we got our highest return ever! I definitely will be using the TurboTax live prepare feature next year!
Date published: 2022-03-21
Rated 5 out of 5 by
RBRSVR from
TurboTax is GREAT!
See to work with. Flawlessly connect with all my financial institutions to get the necessary data and cost basis. Makes my life so simple and stress-free!
Date published: 2022-03-21
Rated 4 out of 5 by
BlaizenBee from
Thank you
Using turbotax was easy and made my taxes simple!!
Date published: 2022-03-21
Rated 5 out of 5 by
Schief 2021 from
Turbo Tax Deluxe
Turbo Tax is easy to follow, the screen questions prompt an answer. It is very thorough with all the questions.
Date published: 2022-03-21
Rated 2 out of 5 by
Ronald and Freddy from
Incredibly Clunky
Very slow computer program. The whole process took hours when it should not have. This was due to ridiculous load times. I also had to refresh the "pay by credit card" about 5 times to get it to work. Its almost like they want to make it too difficult to do that so you pay their insane $40 fee to deduct from your refund. This will likely be the last year I use TurboTax.
Date published: 2022-03-21
Rated 3 out of 5 by
chikle845 from
Kind of worth it
Lots of work on my end. I had some questions I had to research on my own. It had me pay $25 at the end to e-file my taxes on top of the cost of the program.
Date published: 2022-03-21
Rated 4 out of 5 by
Toy49 from
Excellent
Awesome experience and easy to navigate. Will use turbo tax again.
Date published: 2022-03-21
Rated 5 out of 5 by
somecmathperson99 from
turbotax is great!
fast/easy/great communication - great document coverage and integration process
Date published: 2022-03-21
Rated 4 out of 5 by
sshhoorrttyy from
GREAT
EASY AND CONVIENIENT. WOULD RECCOMEND TO FRIENDS And family.
All TurboTax® Offerings Reviews - Page 10403
Date published: 2022-03-21