TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbotax is amazing it was amazing nice and face and super helpful will definitely be doing my taxes with turbotax next year
Date published: 2022-02-26
Rated 5 out of 5 by from awesome easy to use! use it every year for ours and my son.
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome Very easy to use. Never had any issues while using. If you need answers with categories they make it easy to understand.
Date published: 2022-02-26
Rated 5 out of 5 by from Very easy to use! First time using Turbo Tax Live and it simplified things and made it stress free!
Date published: 2022-02-26
Rated 1 out of 5 by from TurboTax Does Some Shady Stuff The filing was mostly fine. However, the prompts for signatures for TurboTax to use personal information for marketing purposes seemed a bit misleading and shady. It looked like a required consent signature page and the message that it was an optional page was buried in a middle paragraph in a grey box below the initial text asking for the signature that was black text on a white background. Then there was the Kredit Karma push that pushed it even after you chose to get your refund in a different way that used language that seemed to be designed to trick the filer into think they were opting for "direct deposit" into their bank account but but was really just a second opt in option for Kredit Karma. It actually said "Direct deposit....Kredit Karma" as the first option after the screen asking you if you wanted to use Kredit Karma with the second option (several paragraphs and bullet points below the Kredit Karma ad) being the bank account direct deposit option. I nearly clicked on the Kredit Karma option thinking it was banking direct deposit. Seems super shady to me. Also the constant pushes to upgrade are super obnoxious.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is top notch. Fast and Easy. Made to be very simple. We have a simple tax filing.
Date published: 2022-02-26
Rated 5 out of 5 by from turbo tax is great i love turbo tax. it is easy and i love how smooth it is.
Date published: 2022-02-26
Rated 3 out of 5 by from HELPFUL i really loved the step by steps. and look foward to using them again
Date published: 2022-02-26
Rated 5 out of 5 by from Very quick Made it easy to file, and because i was returning i started at 50% done. Awesome
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome Talked to a rep. And he was awesome, answered all my questions. Explained what to do and how to do it and gave me the resources to do it. Thanks Dude...
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 10397
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax is amazing it was amazing nice and face and super helpful will definitely be doing my taxes with turbotax next year
Date published: 2022-02-26
Rated 5 out of 5 by from awesome easy to use! use it every year for ours and my son.
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome Very easy to use. Never had any issues while using. If you need answers with categories they make it easy to understand.
Date published: 2022-02-26
Rated 5 out of 5 by from Very easy to use! First time using Turbo Tax Live and it simplified things and made it stress free!
Date published: 2022-02-26
Rated 1 out of 5 by from TurboTax Does Some Shady Stuff The filing was mostly fine. However, the prompts for signatures for TurboTax to use personal information for marketing purposes seemed a bit misleading and shady. It looked like a required consent signature page and the message that it was an optional page was buried in a middle paragraph in a grey box below the initial text asking for the signature that was black text on a white background. Then there was the Kredit Karma push that pushed it even after you chose to get your refund in a different way that used language that seemed to be designed to trick the filer into think they were opting for "direct deposit" into their bank account but but was really just a second opt in option for Kredit Karma. It actually said "Direct deposit....Kredit Karma" as the first option after the screen asking you if you wanted to use Kredit Karma with the second option (several paragraphs and bullet points below the Kredit Karma ad) being the bank account direct deposit option. I nearly clicked on the Kredit Karma option thinking it was banking direct deposit. Seems super shady to me. Also the constant pushes to upgrade are super obnoxious.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is top notch. Fast and Easy. Made to be very simple. We have a simple tax filing.
Date published: 2022-02-26
Rated 5 out of 5 by from turbo tax is great i love turbo tax. it is easy and i love how smooth it is.
Date published: 2022-02-26
Rated 3 out of 5 by from HELPFUL i really loved the step by steps. and look foward to using them again
Date published: 2022-02-26
Rated 5 out of 5 by from Very quick Made it easy to file, and because i was returning i started at 50% done. Awesome
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome Talked to a rep. And he was awesome, answered all my questions. Explained what to do and how to do it and gave me the resources to do it. Thanks Dude...
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 10397