TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Recommend Easy for beginners and older clients. Took less time than I expected.
Date published: 2021-02-21
Rated 5 out of 5 by from Best feature is pulling prior year info Turbo Tax is most useful after the first year, because pulling in prior year and seeing comparison is helpful. There are questions about "did you get a return last year" and "did you itemize last year" but that info about 2019 is not readily visible even though I used Turbo Tax last year and other info was visible from 2019 (seems like it should be). In fact, I just did 2020 taxes, and it wasn't apparent to me (I still don't know) if Turbo Tax used standard deduction or itemized deduction. Some info about "if your medical was under $X, standard deduction all be better, would keep me from having to enter dozens of little bills adding up to $5,000, that end up not mattering at all.
Date published: 2021-02-21
Rated 5 out of 5 by from USER FRIENDLY QUICK AND EASY...PRIOR YEARS INFORMATION ALREADY IN THE SYSTEM...NO NEED TO ADD AGAIN...HAVE USED IT FOR OVER 10 YEARS
Date published: 2021-02-21
Rated 5 out of 5 by from Easy for a first time user! This was easy to use, considering I have had an accountant/tax preparer to do my taxes for more than a decade. Is a bit tricky on some things, but a little research and I got it.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is amazing, that's why I use it! TurboTax is easy a simple. I love to use it because I can understand everything is it giving me.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is reliable We have used Turbo tax for many years. It is very user friendly, it is in a very organized format and is very reliable.
Date published: 2021-02-21
Rated 5 out of 5 by from easy and effective best ever good experience and user interface. been using it for years
Date published: 2021-02-21
Rated 5 out of 5 by from Super easy and convenient I have been using TurboTax for 3 years now and haven't had any issues. I can take my time, review everything with patience, and ask the experts if I'm stuck. I feel safe using TurboTax because I know everything that is going into my returns.
Date published: 2021-02-21
Rated 5 out of 5 by from Disallowed Wash loss issue He was very patient and walked me through the issues I was encountering and figured out the issue quickly.
Date published: 2021-02-21
Rated 4 out of 5 by from Love using TurboTax but.... The program is usually very easy to use, however, I downloaded this year's version and started my return. Ran into several problems and had to call support. Even though the program installed all updates, it missed one and the program kept freezing. Support was super helpful and fixed the problem, but it took an hour to do it. The update upon installation should have included this update. 1st time I have run into a problem like this using this software.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10396
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Recommend Easy for beginners and older clients. Took less time than I expected.
Date published: 2021-02-21
Rated 5 out of 5 by from Best feature is pulling prior year info Turbo Tax is most useful after the first year, because pulling in prior year and seeing comparison is helpful. There are questions about "did you get a return last year" and "did you itemize last year" but that info about 2019 is not readily visible even though I used Turbo Tax last year and other info was visible from 2019 (seems like it should be). In fact, I just did 2020 taxes, and it wasn't apparent to me (I still don't know) if Turbo Tax used standard deduction or itemized deduction. Some info about "if your medical was under $X, standard deduction all be better, would keep me from having to enter dozens of little bills adding up to $5,000, that end up not mattering at all.
Date published: 2021-02-21
Rated 5 out of 5 by from USER FRIENDLY QUICK AND EASY...PRIOR YEARS INFORMATION ALREADY IN THE SYSTEM...NO NEED TO ADD AGAIN...HAVE USED IT FOR OVER 10 YEARS
Date published: 2021-02-21
Rated 5 out of 5 by from Easy for a first time user! This was easy to use, considering I have had an accountant/tax preparer to do my taxes for more than a decade. Is a bit tricky on some things, but a little research and I got it.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is amazing, that's why I use it! TurboTax is easy a simple. I love to use it because I can understand everything is it giving me.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is reliable We have used Turbo tax for many years. It is very user friendly, it is in a very organized format and is very reliable.
Date published: 2021-02-21
Rated 5 out of 5 by from easy and effective best ever good experience and user interface. been using it for years
Date published: 2021-02-21
Rated 5 out of 5 by from Super easy and convenient I have been using TurboTax for 3 years now and haven't had any issues. I can take my time, review everything with patience, and ask the experts if I'm stuck. I feel safe using TurboTax because I know everything that is going into my returns.
Date published: 2021-02-21
Rated 5 out of 5 by from Disallowed Wash loss issue He was very patient and walked me through the issues I was encountering and figured out the issue quickly.
Date published: 2021-02-21
Rated 4 out of 5 by from Love using TurboTax but.... The program is usually very easy to use, however, I downloaded this year's version and started my return. Ran into several problems and had to call support. Even though the program installed all updates, it missed one and the program kept freezing. Support was super helpful and fixed the problem, but it took an hour to do it. The update upon installation should have included this update. 1st time I have run into a problem like this using this software.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10396