TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 3 out of 5 by
Turbotax long term user from
Software loading in Windows 11 on Dell laptop awfu
Support quality was quite variable. There were serious issues in loading program onto computer in Windows 11 on a Dell laptop. Unbelievably bad in fact!
Date published: 2022-03-30
Rated 1 out of 5 by
Regi22 from
Very Upset!
My federal return has been e-filed and submission has been confirmed, but the software keeps telling me that it has not and will not let me e-file my state return for which I have paid! And there seems to be no way of reaching Intuit.
Date published: 2022-03-30
Rated 5 out of 5 by
Sunshine1021 from
Quick and Easy
The website was easy. I like how the information auto populate if there were no changes, this make the process quick. The helpful hints and suggestions were helpful.
Date published: 2022-03-30
Rated 1 out of 5 by
KeukaGary from
State Tax filing issues
While filing Federal and New York went fine, Indiana return would not transmit (had to pay $25 extra to TurboTax to file electronically and then did not work). Rebooted, updated TurboTax and cleared cache numerous times and would never work. Filed Federal individually finally and then tried again (what had worked for another customer in chat - after support was no help), but still did not work
Date published: 2022-03-30
Rated 4 out of 5 by
JAV45 from
Turbo Tax
Easy but, I don't see where I need to pay for state e-file. Free Federal and pay for state is a bit cheezy.
Date published: 2022-03-30
Rated 2 out of 5 by
Groinswell from
Free Online Turned into $113 charge
Normally I buy the disc but this year I used online version. This was way more difficult, and I had to manually input all my information instead of the program uploading it from my PC. It also cost me 3 times as much as the disc version. I will be looking at other Tax software next year
Date published: 2022-03-30
Rated 5 out of 5 by
CLW SLP from
Turbo Tax is Great
Turbo tax is so simple to use. It walks you through step by step and saves all of your progress along the way, so you can exit and come back anytime.
Date published: 2022-03-30
Rated 5 out of 5 by
Babsbelle from
Wonderful experience
Good support in filing my taxes. Very informative and kept me on track.
Date published: 2022-03-30
Rated 5 out of 5 by
P3tun1a from
A+
I have used Turbo Tax for years. I enlisted my daughters to use it also. It really helps.
Date published: 2022-03-30
Rated 5 out of 5 by
ViSc2020 from
TurboTax was so helpful!
They were patient, clear, and walked me through step by step
All TurboTax® Offerings Reviews - Page 10395
Date published: 2022-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Turbotax long term user from
Software loading in Windows 11 on Dell laptop awfu
Support quality was quite variable. There were serious issues in loading program onto computer in Windows 11 on a Dell laptop. Unbelievably bad in fact!
Date published: 2022-03-30
Rated 1 out of 5 by
Regi22 from
Very Upset!
My federal return has been e-filed and submission has been confirmed, but the software keeps telling me that it has not and will not let me e-file my state return for which I have paid! And there seems to be no way of reaching Intuit.
Date published: 2022-03-30
Rated 5 out of 5 by
Sunshine1021 from
Quick and Easy
The website was easy. I like how the information auto populate if there were no changes, this make the process quick. The helpful hints and suggestions were helpful.
Date published: 2022-03-30
Rated 1 out of 5 by
KeukaGary from
State Tax filing issues
While filing Federal and New York went fine, Indiana return would not transmit (had to pay $25 extra to TurboTax to file electronically and then did not work). Rebooted, updated TurboTax and cleared cache numerous times and would never work. Filed Federal individually finally and then tried again (what had worked for another customer in chat - after support was no help), but still did not work
Date published: 2022-03-30
Rated 4 out of 5 by
JAV45 from
Turbo Tax
Easy but, I don't see where I need to pay for state e-file. Free Federal and pay for state is a bit cheezy.
Date published: 2022-03-30
Rated 2 out of 5 by
Groinswell from
Free Online Turned into $113 charge
Normally I buy the disc but this year I used online version. This was way more difficult, and I had to manually input all my information instead of the program uploading it from my PC. It also cost me 3 times as much as the disc version. I will be looking at other Tax software next year
Date published: 2022-03-30
Rated 5 out of 5 by
CLW SLP from
Turbo Tax is Great
Turbo tax is so simple to use. It walks you through step by step and saves all of your progress along the way, so you can exit and come back anytime.
Date published: 2022-03-30
Rated 5 out of 5 by
Babsbelle from
Wonderful experience
Good support in filing my taxes. Very informative and kept me on track.
Date published: 2022-03-30
Rated 5 out of 5 by
P3tun1a from
A+
I have used Turbo Tax for years. I enlisted my daughters to use it also. It really helps.
Date published: 2022-03-30
Rated 5 out of 5 by
ViSc2020 from
TurboTax was so helpful!
They were patient, clear, and walked me through step by step
All TurboTax® Offerings Reviews - Page 10395
Date published: 2022-03-30