TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from What's with all the software errors this year? I've now had to refile twice due to software errors on the part of TurboTax. I've used this product for a few years now and thought it was very convenient, but never had this problem. I paid for a guarantee and TurboTax didn't follow through. The right thing to do would be to refund part of the fee paid by people who had to refile.
Date published: 2021-02-28
Rated 4 out of 5 by from great software Great software and easy to use also there is a great help section when you need a little info.
Date published: 2021-02-28
Rated 5 out of 5 by from Thank you Turbo tax! After filming restaurant taxes for years .... it so nice to be “ normal” and have a way to simply file for free! Thank you turbo tax!
Date published: 2021-02-28
Rated 4 out of 5 by from Turbotax is pretty good. Generally pretty good software--secure, saves automatically, allows me to jump around frequently etc. Biggest challenges were for investing: 1) I had to enter all donated stocks manually, along with multiple workflow steps. 5 fields per donation. very time consuming if you give stock often. 2) as an active trader with 10k trades, Turbotax's functionality was limited (can only import <2k trades). There was a workaround, but this was hard to follow, and didn't seem very well documented. I eventually found my answer on google (turbotax forum--I think from a turbotax expert)
Date published: 2021-02-28
Rated 5 out of 5 by from Great Easy to file! And the best part it was totally free!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is excellent Excellent guide and easy to use; Very straight forward and finished in 1 hour.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is awesome very easy to use as always and i can do my taxes in around 1 hour which is a record
Date published: 2021-02-28
Rated 4 out of 5 by from Overall a good product, but some weird glitches Been using Turbo Tax for quite a few years now, usually with good results. But this year, it delayed allowing me to file my taxes due to a "K-1 issue." I found that strange because I haven't had or used a K-1 for several years now, but they system seemed to be locked in a time warp. It also tried to add in some previous years W-2 stuff from previous employers. Just some weird "glitches" happening this year I guess.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to follow Easy to follow guides but live tax help (chat) was not able to answer my questions. Not worth the extra money.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great! I really appreciate the step by step process, a review of the information to be sure I have entered it correctly, and having experts just a message or call away to to help.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from What's with all the software errors this year? I've now had to refile twice due to software errors on the part of TurboTax. I've used this product for a few years now and thought it was very convenient, but never had this problem. I paid for a guarantee and TurboTax didn't follow through. The right thing to do would be to refund part of the fee paid by people who had to refile.
Date published: 2021-02-28
Rated 4 out of 5 by from great software Great software and easy to use also there is a great help section when you need a little info.
Date published: 2021-02-28
Rated 5 out of 5 by from Thank you Turbo tax! After filming restaurant taxes for years .... it so nice to be “ normal” and have a way to simply file for free! Thank you turbo tax!
Date published: 2021-02-28
Rated 4 out of 5 by from Turbotax is pretty good. Generally pretty good software--secure, saves automatically, allows me to jump around frequently etc. Biggest challenges were for investing: 1) I had to enter all donated stocks manually, along with multiple workflow steps. 5 fields per donation. very time consuming if you give stock often. 2) as an active trader with 10k trades, Turbotax's functionality was limited (can only import <2k trades). There was a workaround, but this was hard to follow, and didn't seem very well documented. I eventually found my answer on google (turbotax forum--I think from a turbotax expert)
Date published: 2021-02-28
Rated 5 out of 5 by from Great Easy to file! And the best part it was totally free!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is excellent Excellent guide and easy to use; Very straight forward and finished in 1 hour.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is awesome very easy to use as always and i can do my taxes in around 1 hour which is a record
Date published: 2021-02-28
Rated 4 out of 5 by from Overall a good product, but some weird glitches Been using Turbo Tax for quite a few years now, usually with good results. But this year, it delayed allowing me to file my taxes due to a "K-1 issue." I found that strange because I haven't had or used a K-1 for several years now, but they system seemed to be locked in a time warp. It also tried to add in some previous years W-2 stuff from previous employers. Just some weird "glitches" happening this year I guess.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to follow Easy to follow guides but live tax help (chat) was not able to answer my questions. Not worth the extra money.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great! I really appreciate the step by step process, a review of the information to be sure I have entered it correctly, and having experts just a message or call away to to help.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10395