TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from Awful First, i could not change the product to Deluxe without clearing everything out and starting over. You automatically rollover self-employed from prior year and I was not self-employed. I was told to delete schedule which did not work, so then I had clear and start over. I was given a 20% code to use for my inconvenience, and while it accepted the code, it didn't change the price, which is super sketchy. I could not get any help. I will not be using Turbo Tax next year.
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is super easy to use! I like the step by step support and the review features
Date published: 2023-02-23
Rated 5 out of 5 by from Super Easy and Painless! Easy to understand and navigate. 30 minutes and all finished
Date published: 2023-02-23
Rated 5 out of 5 by from As easy as tax filing can get excellent as always and it makes it so easy it is hard to believe.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is Amazing It was very easy to use... and the representatives are very knowledgeable and helpful
Date published: 2023-02-23
Rated 1 out of 5 by from Used for several years this is my last year My whole return last year had to get amended, this year they didn’t even notice I didn’t put In a pin and it immediately got rejected but I have to pay them to send it. It’s just annoying when it used to be convenient
Date published: 2023-02-23
Rated 1 out of 5 by from State Return Filing The low rating is in regard to filing my state return. I e-File my Federal return and elected to print and mail my state return. The Federal return was sent and accepted. Next I need to print my state return, but Turbo Tax says it is not completed. Why is that? Also, TurboTax did not recognize my qualified pension as a defined benefit plan that is exempt from State Tax. I found out by researching it on my own. The past 5 yrs. I paid state taxes on it. Why are you charging efile on state returns? ans. because you can, and its a hidden charge. you would think the $10 credit would pay for state nope you still charge $20
Date published: 2023-02-23
Rated 5 out of 5 by from LOVE Turbo Tax Turbo tax has been such a great way for us to file our taxes
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is AMAZING Everyone dreads tax season. Being a single mother, I was able to file my taxes so easily and it took no time to complete. Thankful for TurboTax!
Date published: 2023-02-23
Rated 5 out of 5 by from Excellent and speedy turnaround I had a great experience with my tax professional he took time to walk me through the process and kept me posted on the progress. Gathering all of my information was what took the most time.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10394
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Awful First, i could not change the product to Deluxe without clearing everything out and starting over. You automatically rollover self-employed from prior year and I was not self-employed. I was told to delete schedule which did not work, so then I had clear and start over. I was given a 20% code to use for my inconvenience, and while it accepted the code, it didn't change the price, which is super sketchy. I could not get any help. I will not be using Turbo Tax next year.
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is super easy to use! I like the step by step support and the review features
Date published: 2023-02-23
Rated 5 out of 5 by from Super Easy and Painless! Easy to understand and navigate. 30 minutes and all finished
Date published: 2023-02-23
Rated 5 out of 5 by from As easy as tax filing can get excellent as always and it makes it so easy it is hard to believe.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is Amazing It was very easy to use... and the representatives are very knowledgeable and helpful
Date published: 2023-02-23
Rated 1 out of 5 by from Used for several years this is my last year My whole return last year had to get amended, this year they didn’t even notice I didn’t put In a pin and it immediately got rejected but I have to pay them to send it. It’s just annoying when it used to be convenient
Date published: 2023-02-23
Rated 1 out of 5 by from State Return Filing The low rating is in regard to filing my state return. I e-File my Federal return and elected to print and mail my state return. The Federal return was sent and accepted. Next I need to print my state return, but Turbo Tax says it is not completed. Why is that? Also, TurboTax did not recognize my qualified pension as a defined benefit plan that is exempt from State Tax. I found out by researching it on my own. The past 5 yrs. I paid state taxes on it. Why are you charging efile on state returns? ans. because you can, and its a hidden charge. you would think the $10 credit would pay for state nope you still charge $20
Date published: 2023-02-23
Rated 5 out of 5 by from LOVE Turbo Tax Turbo tax has been such a great way for us to file our taxes
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is AMAZING Everyone dreads tax season. Being a single mother, I was able to file my taxes so easily and it took no time to complete. Thankful for TurboTax!
Date published: 2023-02-23
Rated 5 out of 5 by from Excellent and speedy turnaround I had a great experience with my tax professional he took time to walk me through the process and kept me posted on the progress. Gathering all of my information was what took the most time.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10394