TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281631 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbo tax I’ve always had a great experience with TurboTax recommend x1000
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax was a great and easy experience! Awesome and so easy. It normally stresses me out but his was great!
Date published: 2021-02-28
Rated 3 out of 5 by from My Review There were 2 instances where I was advised I could do something in TurboTax and I could not. Specifically there was to be an option on my tax return forms list to add information to statement. there was no such form listed. I was advised I could look at the attachments before efiling by clicking Attachment in the upper right corner of my screen. No such choice was on the upper right corner. Lastly I looked for help by typing in my issue and there were 600+ responses that offered some advice. There is not enough time in tax season to look at 600 responses so why offer?
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! It's sooooo easy & helpful! I like that it has Live Chat features, too & nothing is pushed on you!
Date published: 2021-02-28
Rated 5 out of 5 by from must have for any filing more than 1040A. First thing was figuring out which version I needed. I bought Deluxe. was good for several licenses. I it to a friend too. Went right through income but got stuck in expenses. It did not automatically import import loss carry forward from 2019 return. Hassle, finally called for live hsupport. No help. Hard to reach them and call dropped. Had to view and record data manually. Very dissapointed. Otherwise it is excellent,
Date published: 2021-02-28
Rated 5 out of 5 by from its amazing the way i do my tax with Turbo tax, aw I didn"t use them maybe next time when I have lot to add on my taxe.
Date published: 2021-02-28
Rated 5 out of 5 by from Great servise Everything was good. Thank you it was a good experience
Date published: 2021-02-28
Rated 1 out of 5 by from Can't E-file 8 times rejected on e-file 8 times corrected as instructed. NO ONE TO TALK TO...HOW DO I UPGRADE been a user for over 8 years and for some reason Form 1116 is causing problems. Very disappointed
Date published: 2021-02-28
Rated 5 out of 5 by from COMPLETE AND CONFIDENT INSTRUCTIONS If you are a DYI tax person and have the brokerage numbers down loaded to your Turbo tax file, you can save all the self input time.
Date published: 2021-02-28
Rated 4 out of 5 by from Taxes take time Pretty self explanatory just follow instructions and re re check yourself
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10394
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbo tax I’ve always had a great experience with TurboTax recommend x1000
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax was a great and easy experience! Awesome and so easy. It normally stresses me out but his was great!
Date published: 2021-02-28
Rated 3 out of 5 by from My Review There were 2 instances where I was advised I could do something in TurboTax and I could not. Specifically there was to be an option on my tax return forms list to add information to statement. there was no such form listed. I was advised I could look at the attachments before efiling by clicking Attachment in the upper right corner of my screen. No such choice was on the upper right corner. Lastly I looked for help by typing in my issue and there were 600+ responses that offered some advice. There is not enough time in tax season to look at 600 responses so why offer?
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! It's sooooo easy & helpful! I like that it has Live Chat features, too & nothing is pushed on you!
Date published: 2021-02-28
Rated 5 out of 5 by from must have for any filing more than 1040A. First thing was figuring out which version I needed. I bought Deluxe. was good for several licenses. I it to a friend too. Went right through income but got stuck in expenses. It did not automatically import import loss carry forward from 2019 return. Hassle, finally called for live hsupport. No help. Hard to reach them and call dropped. Had to view and record data manually. Very dissapointed. Otherwise it is excellent,
Date published: 2021-02-28
Rated 5 out of 5 by from its amazing the way i do my tax with Turbo tax, aw I didn"t use them maybe next time when I have lot to add on my taxe.
Date published: 2021-02-28
Rated 5 out of 5 by from Great servise Everything was good. Thank you it was a good experience
Date published: 2021-02-28
Rated 1 out of 5 by from Can't E-file 8 times rejected on e-file 8 times corrected as instructed. NO ONE TO TALK TO...HOW DO I UPGRADE been a user for over 8 years and for some reason Form 1116 is causing problems. Very disappointed
Date published: 2021-02-28
Rated 5 out of 5 by from COMPLETE AND CONFIDENT INSTRUCTIONS If you are a DYI tax person and have the brokerage numbers down loaded to your Turbo tax file, you can save all the self input time.
Date published: 2021-02-28
Rated 4 out of 5 by from Taxes take time Pretty self explanatory just follow instructions and re re check yourself
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10394