TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Idiotforusingturbotax from
Awful
First, i could not change the product to Deluxe without clearing everything out and starting over. You automatically rollover self-employed from prior year and I was not self-employed. I was told to delete schedule which did not work, so then I had clear and start over. I was given a 20% code to use for my inconvenience, and while it accepted the code, it didn't change the price, which is super sketchy. I could not get any help. I will not be using Turbo Tax next year.
Date published: 2023-02-23
Rated 5 out of 5 by
khop1231 from
TurboTax is super easy to use!
I like the step by step support and the review features
Date published: 2023-02-23
Rated 5 out of 5 by
Sweet jT from
Super Easy and Painless!
Easy to understand and navigate. 30 minutes and all finished
Date published: 2023-02-23
Rated 5 out of 5 by
Samipasazade from
As easy as tax filing can get
excellent as always and it makes it so easy it is hard to believe.
Date published: 2023-02-23
Rated 5 out of 5 by
DamonJ3251 from
Turbo Tax is Amazing
It was very easy to use... and the representatives are very knowledgeable and helpful
Date published: 2023-02-23
Rated 1 out of 5 by
Annastasiaaaa from
Used for several years this is my last year
My whole return last year had to get amended, this year they didn’t even notice I didn’t put In a pin and it immediately got rejected but I have to pay them to send it. It’s just annoying when it used to be convenient
Date published: 2023-02-23
Rated 1 out of 5 by
stealth054a from
State Return Filing
The low rating is in regard to filing my state return. I e-File my Federal return and elected to print and mail my state return. The Federal return was sent and accepted. Next I need to print my state return, but Turbo Tax says it is not completed. Why is that? Also, TurboTax did not recognize my qualified pension as a defined benefit plan that is exempt from State Tax. I found out by researching it on my own. The past 5 yrs. I paid state taxes on it. Why are you charging efile on state returns? ans. because you can, and its a hidden charge. you would think the $10 credit would pay for state nope you still charge $20
Date published: 2023-02-23
Rated 5 out of 5 by
Willow Wood from
LOVE Turbo Tax
Turbo tax has been such a great way for us to file our taxes
Date published: 2023-02-23
Rated 5 out of 5 by
danielle2015 from
TurboTax is AMAZING
Everyone dreads tax season. Being a single mother, I was able to file my taxes so easily and it took no time to complete. Thankful for TurboTax!
Date published: 2023-02-23
Rated 5 out of 5 by
Chris N2023 from
Excellent and speedy turnaround
I had a great experience with my tax professional he took time to walk me through the process and kept me posted on the progress. Gathering all of my information was what took the most time.
All TurboTax® Offerings Reviews - Page 10394
Date published: 2023-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Idiotforusingturbotax from
Awful
First, i could not change the product to Deluxe without clearing everything out and starting over. You automatically rollover self-employed from prior year and I was not self-employed. I was told to delete schedule which did not work, so then I had clear and start over. I was given a 20% code to use for my inconvenience, and while it accepted the code, it didn't change the price, which is super sketchy. I could not get any help. I will not be using Turbo Tax next year.
Date published: 2023-02-23
Rated 5 out of 5 by
khop1231 from
TurboTax is super easy to use!
I like the step by step support and the review features
Date published: 2023-02-23
Rated 5 out of 5 by
Sweet jT from
Super Easy and Painless!
Easy to understand and navigate. 30 minutes and all finished
Date published: 2023-02-23
Rated 5 out of 5 by
Samipasazade from
As easy as tax filing can get
excellent as always and it makes it so easy it is hard to believe.
Date published: 2023-02-23
Rated 5 out of 5 by
DamonJ3251 from
Turbo Tax is Amazing
It was very easy to use... and the representatives are very knowledgeable and helpful
Date published: 2023-02-23
Rated 1 out of 5 by
Annastasiaaaa from
Used for several years this is my last year
My whole return last year had to get amended, this year they didn’t even notice I didn’t put In a pin and it immediately got rejected but I have to pay them to send it. It’s just annoying when it used to be convenient
Date published: 2023-02-23
Rated 1 out of 5 by
stealth054a from
State Return Filing
The low rating is in regard to filing my state return. I e-File my Federal return and elected to print and mail my state return. The Federal return was sent and accepted. Next I need to print my state return, but Turbo Tax says it is not completed. Why is that? Also, TurboTax did not recognize my qualified pension as a defined benefit plan that is exempt from State Tax. I found out by researching it on my own. The past 5 yrs. I paid state taxes on it. Why are you charging efile on state returns? ans. because you can, and its a hidden charge. you would think the $10 credit would pay for state nope you still charge $20
Date published: 2023-02-23
Rated 5 out of 5 by
Willow Wood from
LOVE Turbo Tax
Turbo tax has been such a great way for us to file our taxes
Date published: 2023-02-23
Rated 5 out of 5 by
danielle2015 from
TurboTax is AMAZING
Everyone dreads tax season. Being a single mother, I was able to file my taxes so easily and it took no time to complete. Thankful for TurboTax!
Date published: 2023-02-23
Rated 5 out of 5 by
Chris N2023 from
Excellent and speedy turnaround
I had a great experience with my tax professional he took time to walk me through the process and kept me posted on the progress. Gathering all of my information was what took the most time.
All TurboTax® Offerings Reviews - Page 10394
Date published: 2023-02-23