TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
LaceyM12345 from
Good product costs too much
Easy to use. But cost too much when you already have to pay in
Date published: 2023-04-18
Rated 5 out of 5 by
HMH4 from
5 stars
always straightforward, simple, and not intimidating.
Date published: 2023-04-18
Rated 3 out of 5 by
robert234567890 from
Need improvement to 2020 COVID treatment
Nightmare. IRA disaster disbursement does not show as income in summary unless you pay and print PDF to review. Out of state income is duplicated on MA return forcing manual filing due to the exception. Product insufficiently tested.
Date published: 2023-04-18
Rated 3 out of 5 by
GeoGap from
Turbotax mostly functional but some difficulties
The tool is overall functional but there are some areas that can be very difficult to use. Examples, modification of forms was not available, requiring deletion and re-entering. some help topics answers provided not as helpful as searching online and finding intuit answers, and no place to enter discount codes offered and then customer service would not help apply discount or cancel order so I could renenter order with my disciount code.
Date published: 2023-04-18
Rated 5 out of 5 by
MichelleInThe ATL from
Easy step-by-step process!
TurboTax was easy to use with helpful "Help" information
Date published: 2023-04-18
Rated 5 out of 5 by
JuliaGuliaMemphis from
TurboTax is Amazing
Love the ease of the walk through and all questions answered easily!!!
Date published: 2023-04-18
Rated 5 out of 5 by
angelalex from
Super helpful
Easy to navigate and extremely helpful. Also informative!
Date published: 2023-04-18
Rated 5 out of 5 by
Mimi3673564 from
Easy
I like that is easy to use. I'm very satified with Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by
CleanQueen from
Turbo Tax work for the working
Went to a tax professional and basically all I got was another bill. Turbo Tax gets it done, answers questions, and makes it simple.
Date published: 2023-04-18
Rated 4 out of 5 by
Sweet Toe Willie from
Consistent
I've been using Turbo for 6 years now and I feel like they should offer some kind of discount like not charging $40 to e-file. I keep coming back because it's simple and easy to follow. Granted, it's expensive but I like the ease and convenience being able to file my own taxes.
All TurboTax® Offerings Reviews - Page 1039
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
LaceyM12345 from
Good product costs too much
Easy to use. But cost too much when you already have to pay in
Date published: 2023-04-18
Rated 5 out of 5 by
HMH4 from
5 stars
always straightforward, simple, and not intimidating.
Date published: 2023-04-18
Rated 3 out of 5 by
robert234567890 from
Need improvement to 2020 COVID treatment
Nightmare. IRA disaster disbursement does not show as income in summary unless you pay and print PDF to review. Out of state income is duplicated on MA return forcing manual filing due to the exception. Product insufficiently tested.
Date published: 2023-04-18
Rated 3 out of 5 by
GeoGap from
Turbotax mostly functional but some difficulties
The tool is overall functional but there are some areas that can be very difficult to use. Examples, modification of forms was not available, requiring deletion and re-entering. some help topics answers provided not as helpful as searching online and finding intuit answers, and no place to enter discount codes offered and then customer service would not help apply discount or cancel order so I could renenter order with my disciount code.
Date published: 2023-04-18
Rated 5 out of 5 by
MichelleInThe ATL from
Easy step-by-step process!
TurboTax was easy to use with helpful "Help" information
Date published: 2023-04-18
Rated 5 out of 5 by
JuliaGuliaMemphis from
TurboTax is Amazing
Love the ease of the walk through and all questions answered easily!!!
Date published: 2023-04-18
Rated 5 out of 5 by
angelalex from
Super helpful
Easy to navigate and extremely helpful. Also informative!
Date published: 2023-04-18
Rated 5 out of 5 by
Mimi3673564 from
Easy
I like that is easy to use. I'm very satified with Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by
CleanQueen from
Turbo Tax work for the working
Went to a tax professional and basically all I got was another bill. Turbo Tax gets it done, answers questions, and makes it simple.
Date published: 2023-04-18
Rated 4 out of 5 by
Sweet Toe Willie from
Consistent
I've been using Turbo for 6 years now and I feel like they should offer some kind of discount like not charging $40 to e-file. I keep coming back because it's simple and easy to follow. Granted, it's expensive but I like the ease and convenience being able to file my own taxes.
All TurboTax® Offerings Reviews - Page 1039
Date published: 2023-04-18